Subway

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Subway Reviews

Updated 19 August 2014
Updated 19 August 2014
1,039 Reviews

3.1
1,039 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
359 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 81 reviews)

  • Flexible hours, easy basic tasks, fast pace environment so always something to do (in 63 reviews)


Cons
  • cleaning, not much room for advancement - stuck at minimum wage indefinitely (in 79 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Part time - Sandwich Artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist  in  Exeter, England
    Former Employee - Subway Sandwich Artist in Exeter, England

    Pros

    Good working standards
    employee benefits are good
    Shifts based on rota
    excellent opportunity to learn about customer service in F&B
    Good place to work for some extra cash for students or in summer break.

    Cons

    better time off policies required

    Recommends
    No opinion of CEO
  2.  

    subway has taught me how to make myself organised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist  in  Saint Albans, England
    Current Employee - Subway Sandwich Artist in Saint Albans, England

    Pros

    teaches you many things, good working environment.

    Cons

    there's no cons in subway.

    Advice to ManagementAdvice

    it would be really nice if subway provides benefits to their employees more.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Absolutely Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist  in  Blackpool, England
    Former Employee - Subway Sandwich Artist in Blackpool, England

    Pros

    - Free food every 4 Hours

    Cons

    - No Choice of Hours.
    - Supervisors do literally nothing.
    - Not advertised as a cleaning job (you spend 90% of the time cleaning).
    - Manager's are disrespectful to their employees and consistently throw those below them under the bus.
    - Terrible Wage (Minimum Wage).
    - No opportunity to progress further up the ladder, Supervisors/Managers are often hired, never a Sandwich Artist promoted.
    - Senior Management is reluctant to listen to you.
    - Often rotated around different stores without permission, often told to stay later without asking permission.
    - Senior Management often leave busy shifts short-staffed to save money, which increases the pressure/stress.

    Advice to ManagementAdvice

    Listen to your employees. They would be a happy workforce if you paid them appropriately. Stop exploiting workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist  in  London, England
    Current Employee - Sandwich Artist in London, England

    Pros

    * The food is free.
    * Lovely staff that want to help you learn.
    * Nice clean environment.
    * you learn a lot of valuable skills that look great on your CV.
    * Customers are really nice & cooperative.

    Cons

    * Hard work
    * Really fast working environment
    * Kind of thrown in the deep end when it comes to training.

    Advice to ManagementAdvice

    Overall they're rally good at their job, no advice for them. They're doing their job splendidly.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Easy Job but Underpaid

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - As a college student this job suits me perfectly with it's high flexibility
    - The staff are lovely overall
    - It isn't a concern if employees are late

    Cons

    - It is minimum wage
    - If an employee is in trouble with the manager, our hours are cut completely for minimum of a week
    - It can get boring as it's the same routine every shift

  7.  

    Gets the bills out of the way

    Former Employee - Cashier  in  London, England
    Former Employee - Cashier in London, England

    Pros

    None really. I worked for some money to pay the bills and it got the job done. No way to climb the ladder. I guess this is what people are looking for as a student job.

    Cons

    Boring, drunkards come in too often, the bread baking now makes me sick. I can smell a Subway a mile away now.

    Doesn't Recommend
    Neutral Outlook
  8.  

    A crazy place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The working timetable is very flexible. People are friendly to work with. Job tasks are very easy as well.

    Cons

    The owner connected the cameras to their home and monitor employees' at home. I dont agree with this.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Leeds, England
    Former Employee - Sandwich Artist in Leeds, England

    Pros

    Really good colleagues, straightforward and often rewarding work, flexible hours and generally good store managers, store was normally busy and thus shifts went quickly.

    Cons

    Zero-hour contracts, drunk and difficult customers, little incentive for employees to work harder, franchise unwilling to adequately invest in the store (equipment often broken), little opportunity for career progression (supervisory roles consisted of lots more responsibility for negligible wage increase).

    Advice to ManagementAdvice

    Better treatment of staff and more effective training would ensure better staff retention and better customer service

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Job was ok. But despite being efficient in my job, and working for nearly 2 years, I did not get any increment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Oxford, England
    Former Employee - Sandwich Artist in Oxford, England

    Pros

    Customers
    easy to pick up the routine

    Cons

    Salary
    no double pay on xmas

    Advice to ManagementAdvice

    give yearly increments.
    and pay double for public holidays

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    enjoyable and easy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  London, England
    Current Employee - Manager in London, England

    Pros

    easy job and easy to do

    Cons

    late hours and sometimes rude customers

    Advice to ManagementAdvice

    reconnect with staff

    Recommends
    Neutral Outlook
    Approves of CEO

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