Subway

  www.subway.com
  www.subway.com

Subway Reviews

Updated 17 December 2014
Updated 17 December 2014
1,227 Reviews
3.1
1,227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
422 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    overall would have to say pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Glasgow, Scotland
    Current Employee - Store Manager in Glasgow, Scotland

    I have been working at Subway full-time (more than 3 years)

    Pros

    close to home and know what to do

    Cons

    everything coming back bad on me even when trying my best

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Complete lack of respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Sheffield, England
    Former Employee - Sandwich Artist in Sheffield, England

    I worked at Subway

    Pros

    There were free sandwiches when you worked about 5 hours.
    The store I worked in was very quiet so employees would spend hours on their phones as there was nothing to do

    Cons

    The people you have to work with, they are difficult to get along with and I often felt excluded - there was a christmas party i wasn't even invited to despite having worked there for months.
    The manager rarely gave me shifts
    Apparently I failed the 5 week probationary period (I can't recall doing anything wrong), so my employment discontinued. I wasn't even told by my manager, I was told by another employee, which was embarrassing and there was no respect.
    I WAS NEVER PAID FOR ANY OF THE SHIFTS I DID. I am owed £85. I have written a letter to the branch but I have had no reply.
    They moved me to another branch without telling me, so I had to commute for about an hour to get there.
    Minimum wage - £3.69 an hour shouldn't be legal.

    Advice to ManagementAdvice

    Be more organised.
    Pay your employees.
    Show respect to customers.
    Make sure your workers are happy and the company will succeed.

    Doesn't Recommend
  3. 1 person found this helpful  

    Current supervisor, Fife, Scotland

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Flexible hours
    Free 6 inch every 6 hours
    Free drinks
    Become a neater/ tidier person
    Gain customer service
    Very easy

    Cons

    Long hours (open till close)
    Also having as little as 9 hours between finishing at night and starting following morning
    Minimum wage
    20 minute break in an 11 hour shift
    Not enough staff
    Having to cover last minute
    Doing more than what a supervisor should (banking, orders, staying late for inventories, training staff)
    When not enough staff it can be stressful work
    Very repetitive

    Advice to ManagementAdvice

    Pay people more and they wont leave after a few months, also would be more open to long shifts if i was getting a longer break. Make sure the managers are doing their job rather than passing them to supervisors.
    Managers tend to have favourites who can get every weekend off, equality would be nice!
    Incentives would help motivate

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  5. 2 people found this helpful  

    Good & bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Derby, England
    Current Employee - Subway Sandwich Artist in Derby, England

    I have been working at Subway part-time (less than an year)

    Pros

    Friendly customers, always something to do and a free 6 inch sub every 4 hours worked plus free soft drinks during shifts.

    Cons

    Poor management, lack of communication (not informed about when my next shift is, having to chase lots of things up, had to keep on asking training information, placing me on shifts when I told them I was on holiday...). Also staff (co-workers) can be rude, impatient and unwilling to help.

    Advice to ManagementAdvice

    Make some of the unit/area managers happier please! It's hard to work with people that are just so rude.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    lack of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Sheffield, England
    Current Employee - Store Manager in Sheffield, England

    I have been working at Subway full-time (more than an year)

    Pros

    quick pace
    good staff
    flexible
    lots of responsibility

    Cons

    long hours
    low salaries
    long hours
    head office make little sense
    overbearing management
    lack of training

    Advice to ManagementAdvice

    pay your staff more then they wont mind pulling 19 hour shifts and showing a bit of loyalty to you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Kingston upon Hull, England
    Former Employee - Sandwich Artist in Kingston upon Hull, England

    I worked at Subway part-time (less than an year)

    Pros

    opportunity for promotion as so many people leave

    Cons

    no proper training, long hours for very little pay, no freebies

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Part time - Sandwich Artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Exeter, England
    Former Employee - Subway Sandwich Artist in Exeter, England

    I worked at Subway part-time (less than an year)

    Pros

    Good working standards
    employee benefits are good
    Shifts based on rota
    excellent opportunity to learn about customer service in F&B
    Good place to work for some extra cash for students or in summer break.

    Cons

    better time off policies required

    Recommends
    No opinion of CEO
  9.  

    Soul destroying subway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Doncaster, England
    Current Employee - Team Leader in Doncaster, England

    I have been working at Subway full-time (more than 8 years)

    Pros

    Great group of shop floor staff

    Cons

    Management treat you with no respect

    Advice to ManagementAdvice

    Look after your staff . A happy workforce is a productive one

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    subway has taught me how to make myself organised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Saint Albans, England
    Current Employee - Subway Sandwich Artist in Saint Albans, England

    I have been working at Subway part-time (less than an year)

    Pros

    teaches you many things, good working environment.

    Cons

    there's no cons in subway.

    Advice to ManagementAdvice

    it would be really nice if subway provides benefits to their employees more.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Absolutely Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Blackpool, England
    Former Employee - Subway Sandwich Artist in Blackpool, England

    I worked at Subway part-time (more than an year)

    Pros

    - Free food every 4 Hours

    Cons

    - No Choice of Hours.
    - Supervisors do literally nothing.
    - Not advertised as a cleaning job (you spend 90% of the time cleaning).
    - Manager's are disrespectful to their employees and consistently throw those below them under the bus.
    - Terrible Wage (Minimum Wage).
    - No opportunity to progress further up the ladder, Supervisors/Managers are often hired, never a Sandwich Artist promoted.
    - Senior Management is reluctant to listen to you.
    - Often rotated around different stores without permission, often told to stay later without asking permission.
    - Senior Management often leave busy shifts short-staffed to save money, which increases the pressure/stress.

    Advice to ManagementAdvice

    Listen to your employees. They would be a happy workforce if you paid them appropriately. Stop exploiting workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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