Sun Life Reviews

Updated 4 September 2014
Updated 4 September 2014
287 Reviews
3.3
287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
55 Ratings

Review Highlights

Pros
  • The work environment is fast-paced, accommodating, and comfortable (in 18 reviews)

  • Good benefits, nice clean offices (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Pros

    really laid back atmosphere that allows for your to explore other parts of the organization

    Cons

    Some of the people don't work as hard as the other half and the company is not very prone to change.

    Advice to ManagementAdvice

    It would be great if the benefits package was better.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An innovative insurance company with a strong ability to gain market share through differentiation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Sun Life full-time for more than a year

    Pros

    The culture, people, and constant move to innovate makes it an every-changing environment.

    Cons

    Like everywhere - politics and overlapping portfolios makes it difficult to get things done at times

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Learning is continous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services  in  Calgary, AB (Canada)
    Current Employee - Client Services in Calgary, AB (Canada)

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Work from home options, flexible hours and good people

    Cons

    Depending on management and location there is limited advancement and growth.

    Approves of CEO
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  5.  

    sunlife technical support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Technician  in  Montreal, QC (Canada)
    Current Employee - Support Technician in Montreal, QC (Canada)

    I have been working at Sun Life full-time for more than 3 years

    Pros

    workplace is downtown close to subway

    Cons

    always need to justify your salary,

    Advice to ManagementAdvice

    get some management course, treat employee equally

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Strong and reputable company but little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LTD Case Manager  in  Toronto, ON (Canada)
    Current Employee - LTD Case Manager in Toronto, ON (Canada)

    I have been working at Sun Life full-time for more than 5 years

    Pros

    Stock purchase, Annual bonus based on performance, SOME flexibility to work from home.

    They also never hire referrals, well rarely anyway.

    Cons

    Once you are in a position you have little opportunities for movement. High volume of caseload with no ability to claim overtime.

    Advice to ManagementAdvice

    Be supportive of your telecomuters, allow them the same opportunities as you in office workers. Work life balance is something you claim is important but the actions do not support that.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Life is better under the Sun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Associate  in  Gurgaon, Haryana (India)
    Current Employee - Process Associate in Gurgaon, Haryana (India)

    I have been working at Sun Life full-time for more than a year

    Pros

    Work culture is good, Training, Growth, Paying high

    Cons

    Management, blockage for hardworking people

  8.  

    Great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life full-time

    Pros

    I like the people I work with and the people are engaging and smart. Additionally I can also say that....
    compensation is competitive
    training is available
    culture is very receptive

    Cons

    physical workplace is old
    The problem is that there are many departments without a cleat career path so it can be very easy to reach the top and be left with few places to advance. Otherwise you need to change departments entirely.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Specialist Development  in  Gurgaon, Haryana (India)
    Former Employee - Senior Specialist Development in Gurgaon, Haryana (India)

    I worked at Sun Life full-time for more than 3 years

    Pros

    If you are looking for a company with Great work life Balance this is the place to be. It is a captive unit so dont compare it to service industries.You would have to work as Individual Contributor.Great HR policies.Great Flexibity.Good Fun activities at work.Good Client interaction.You need to have great comm skills to prove yourself here as you are at your own.Expect good hikes if you do well.

    Cons

    Learning curve is average.
    Dont expect long term oniste as they have opened captive units to save costs.

    Advice to ManagementAdvice

    Upper management should see that there are less Delivery/Resource Managers and more people who do the real work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution  in  Wellesley, MA (US)
    Current Employee - Distribution in Wellesley, MA (US)

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Enthusiastic employees willing to do what it takes to get the job done. Nice benefits, and work hour flexibility. Up to date with technology - like iPads and iPhones.

    Cons

    Systems are antiquated. Makes getting the job done difficult and time intensive. Legacy systems don't talk to each other and the result is that the customer suffers

    Advice to ManagementAdvice

    Invest in updating the systems. Look into six sigma process improvement to move the dial effectively.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Gurgaon, Haryana (India)
    Former Employee - Associate in Gurgaon, Haryana (India)

    I worked at Sun Life full-time for less than a year

    Pros

    Good working environment, Great colleagues

    Cons

    Personal Growth, Leadership, Promotions, Perks

    Recommends
    Positive Outlook
    Approves of CEO

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