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SunTrust
2.9 of 5 431 reviews
www.suntrust.com Atlanta, GA 5000+ Employees
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SunTrust Reviews

Updated May 11, 2013
All Employees Current Employees Only

2.9 431 reviews

                             

62% Approve of the CEO

SunTrust President and CEO William H. (Bill) Rogers Jr.

William H. (Bill) Rogers Jr.

(129 ratings)

49% of employees recommend this company to a friend
431 employee reviews
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Current Employee – been working at SunTrust

ProsFlexible, friendly, good management, overall great place to work, understanding, good vacation policy

Conslow-pay, hard to move up within, hard to get additional hours

Yes, I would recommend this company to a friend

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Atlanta, GA (US)

Former Employee – worked at SunTrust as a contractor for less than a year

ProsStrong process-oriented company. They strive hard to run through projects correctly with good visibility.

ConsA little too project oriented. Not many things get done unless there are project dollars associated with it.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Former Employee – worked at SunTrust full-time for more than 10 years

ProsGood if you are in the right team

ConsDissatisfied if not in the right team

Yes, I would recommend this company to a friend

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Atlanta, GA (US)

Current Employee – been working at SunTrust full-time for more than 3 years

ProsGreat work-life balance
Benefits are above average for the industry

ConsNo career path planning - could be stuck in the same position for many years
Annual pay raises are capped at 2% company wide, unless you get a promotion.
Too many cliques with everyone looking out for only their own. Promotions don't seem merit based, but rather on who you know.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Richmond, VA (US)

Current Employee – been working at SunTrust full-time for more than 8 years

ProsGood people and decent benefits

ConsSenior mgmt are basically big children, poor HR communication, technically challenged and refuse to update and upgrade, far too much politics

Advice to Senior ManagementFind a single strategy and keep with it. Stop with the political games and infighting.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at SunTrust

ProsYou will learn a lot

ConsA lot of outsourcing going on especially in the technology department

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Former Employee – worked at SunTrust

ProsFriendly work environment. You will have a good work life balance if you manage your time effectively.

ConsIf the region you are working in has poor upper management then your success and "happiness" will suffer. Fortunately if you do well it is easy to transfer out.

Advice to Senior ManagementDo not change policy's so frequently; it makes the firm seem indecisive.

No, I would not recommend this company to a friend

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Atlanta, GA (US)

Former Employee – worked at SunTrust full-time for more than 7 years

ProsGood Salaries, Cost of Living Increases

ConsVery poor PC/Laptop support - many issues with basic software like MS Office, IE.
Poor IT Management - focused only on schedule, and not at all on quality.
High level of outsourcing - many onshore contractors with no incentive to produce long-term quality deliverables.
Lack of documentation, especially for Cobol systems.

Advice to Senior ManagementIncrease business trust with more credible applications that actually work well longer than 6 months.
Quit spreading work out to so many different vendors for production support - 4 different vendors just to get a laptop fixed is ridiculous.
Develop business knowledge in-house with employees, rather than considering employees interchangeable with cheaper offshore personnel.

No, I would not recommend this company to a friend

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Current Employee – been working at SunTrust full-time for more than 8 years

ProsNoble work by best teammates in our industry, SunTrust has top training and expectations of its teammates. Leading by example is required of every one from top to bottom in order to bring security and Financial freedom to outr communities by 'Lighting the Way to Financial=al Freedom' We do this by consultative conversations and really getting to know our clients, their hopes and dreams, and their everyday needs. WE set ourselves apart by looking at today , tomorrow and their future. Their household and their family.........Their entire life is our concern. We value our clients they are the REASON we are here

ConsTough changes in our company during the past 3 years are difficult to understand at times. As our leaders are working to strengthen our efficiency and prepare us to be the BEST in our industry we have unfortunately lost some great talent along the way. This is at times heart wrenching...but a necessary cycle of business. We have to lead from the front and always remember why we are here and focus on today and not yesterday. Times are tough.....the future is not always clear....but we have a NOBLE WORK TO DO.....

Advice to Senior Managementimprove honest equitable salary reviews for current career teammates....teammates that have been loyal and true deserve to be brought up to current salary standards.....

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Orlando, FL (US)

Current Employee – been working at SunTrust full-time for more than 10 years

ProsTeammates that truly care about there clients and want to do their best day after day

ConsSenior leaders have no idea what they are doing , change directions every other day with leadership expectations, need to hold them accountable on their leadership verses the branch teammates that are getting it done.

Advice to Senior ManagementNeed a new leader for retail in Orlando he is not to be trusted , you can read right through him! Cares about nobody but himself ......

No, I would not recommend this company to a friend

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