Sungard Availability Services

  www.sungardas.com
  www.sungardas.com
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Sungard Availability Services Reviews

Updated 22 September 2014
Updated 22 September 2014
279 Reviews
2.7
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
116 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 20 reviews)

  • great place to learn new skills (in 7 reviews)


Cons
  • Most of the upper management has only been with the company 3 years or less (in 21 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Technical Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services full-time for more than 5 years

    Pros

    great place to learn new skills

    Cons

    lots of issues with management

    Advice to ManagementAdvice

    Listen to the people on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sungard NOC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Centre Operations Analyst  in  Hounslow, England
    Former Employee - Data Centre Operations Analyst in Hounslow, England

    I worked at Sungard Availability Services full-time for more than 5 years

    Pros

    You should know someone in the higher management then you will progress otherwise you will keep trying with no luck

    Cons

    Only few people at the top of the company doing what they want to do and do not care about the rest.

    Advice to ManagementAdvice

    NOC plays a major part in customer satisfaction and has always been ignored from any kind of recognition. Listen to the problems and issues of the NOC analysts and give them more resources and facilities and recognize their efforts so they can do better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Shallow men acting like children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Manager
    Former Employee - Enterprise Account Manager

    I worked at Sungard Availability Services full-time for more than a year

    Pros

    Good benefits, good pay, good job prospects,

    Cons

    SunGard has I think 5,000 employees, you could be a number, a cog, some people who work in sales are very clicky, earn a lot but have huge egos and act like children. They are 50 year old men acting like men in their 20's boasting about how much their house contents is insured for! SunGard staff are very clicky, so the people who are not in the click or if you not in the group, then your work life can get very depressing.

    Advice to ManagementAdvice

    Get rid of some of the all the clicks. They ruin what could be a nice place to work,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A good place to learn with limited opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DC Ops Team Manager  in  London, England
    Former Employee - DC Ops Team Manager in London, England

    I worked at Sungard Availability Services full-time for more than 3 years

    Pros

    Great place to learn new technology

    Cons

    often pressurised and had difficult customer

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to start off with for firewalls

    Current Employee - Network and Security Engineer  in  Pune (India)
    Current Employee - Network and Security Engineer in Pune (India)

    I have been working at Sungard Availability Services full-time for more than a year

    Pros

    learning opportunities are good for everyone!

    Cons

    Salary hikes, management policies, shift timings

    Advice to ManagementAdvice

    Office culture, compensation, training

    Recommends
    Neutral Outlook
  7. 3 people found this helpful  

    Was a very good company before going private. There was much more teamwork and enthusiasm. Gradually disintegrated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wood Dale, IL (US)
    Former Employee - Anonymous Employee in Wood Dale, IL (US)

    I worked at Sungard Availability Services full-time for more than 10 years

    Pros

    Don't know current environment well enough, but what I have heard it has not been good. Work-life balance has been mentioned quite a bit. Promotions - none. perks - no. Haven't given out raises in years, that I know of.

    Cons

    When is the next RIF? How can one concentrate on personal growth wondering when they will be escorted out of the building. When a company leaks these RIF's out, how do they expect employees to react. Let's be honest here.

    Advice to ManagementAdvice

    Best of luck in your endeavor's. You have quite a challenge with employee moral. You must lead them to moral high ground.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A brave new SAS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Philadelphia, PA (US)
    Current Employee - Anonymous Employee in Philadelphia, PA (US)

    I have been working at Sungard Availability Services full-time for more than a year

    Pros

    Good pay / benefits / almost all folks

    Cons

    Little shaky post separation from parent SunGard DS

    Advice to ManagementAdvice

    Get the re-orgs done and remove the MS/RS silos

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    nice people, good vacation time

    Cons

    bad benefits, low salary, etc

    No opinion of CEO
  10. 2 people found this helpful  

    Struggling to redefine itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time for more than 8 years

    Pros

    Plenty of opportunities to work as directly or as hands on as you want with a very broad range of technologies and services.

    Cons

    Near constant reorganizations have been bleeding the company's intellectual captial (people!) at every periodic RIF. Too much focus on building overcomplicated process rather than bulding stronger, better, more capable employees at all levels. Outsourcing/offshoring trend is acellerating at an alarming rate apparently based solely on a cost basis without regards for what it's impact on service quality, customer-facing outcomes, and customer perception.

    Advice to ManagementAdvice

    Invest in your people instead of trading them away for third parties, cost is a consideration, but quailty of service needs to be a higher priority. Put real thought into not repeating past mistakes, and learn to listen and consider what all of your staff has to say rather than just a select few

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    SAS is a playground where the older kids claim the sandbox as their own and determine who can enter or go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Service Delivery Specialist  in  Philadelphia, PA (US)
    Former Employee - Technical Service Delivery Specialist in Philadelphia, PA (US)

    I worked at Sungard Availability Services full-time for more than 5 years

    Pros

    Apart from the long timers that are totally incapable and down right rude. There are those that capable, decent and a pleasure to work with.

    Cons

    Upper Management at SunGard Availability Services operates in complete and total cronyism and prejudice. People of color are not given a fair shake nor are they respected for their skill sets and demonstrated abilities. While middle management opt to be yes men by ignoring these facts for the fear of losing their jobs and for the desire to be pulled into the good old boys club.

    Advice to ManagementAdvice

    Stop playing favorites . Stop operating in the good old boys mentality of running things. Stop the sexism. Stop the racism. Stop covering up for (by bushing under the rug), excusing, and minimizing the employees that you know are inadequate. Promotions should be based on ability and delivered results. Promotions should never be based on personal similarities nor whether or not the person is a drinking buddy. Also distribute training equally and fairly among employees. Training should not be based on who you like more. In other words grow up and show fairness. Be better managers by being better people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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