Sungard Availability Services

  www.sungardas.com
  www.sungardas.com

Sungard Availability Services Reviews

Updated 16 October 2014
Updated 16 October 2014
287 Reviews
2.7
287 Reviews
Rating Trends

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Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
122 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 20 reviews)

  • The majority of employees are great people (in 13 reviews)


Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 22 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Technical Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    great place to learn new skills

    Cons

    lots of issues with management

    Advice to ManagementAdvice

    Listen to the people on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sungard NOC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Centre Operations Analyst in Hounslow, England
    Former Employee - Data Centre Operations Analyst in Hounslow, England

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    You should know someone in the higher management then you will progress otherwise you will keep trying with no luck

    Cons

    Only few people at the top of the company doing what they want to do and do not care about the rest.

    Advice to ManagementAdvice

    NOC plays a major part in customer satisfaction and has always been ignored from any kind of recognition. Listen to the problems and issues of the NOC analysts and give them more resources and facilities and recognize their efforts so they can do better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Shallow men acting like children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Manager
    Former Employee - Enterprise Account Manager

    I worked at Sungard Availability Services full-time (more than an year)

    Pros

    Good benefits, good pay, good job prospects,

    Cons

    SunGard has I think 5,000 employees, you could be a number, a cog, some people who work in sales are very clicky, earn a lot but have huge egos and act like children. They are 50 year old men acting like men in their 20's boasting about how much their house contents is insured for! SunGard staff are very clicky, so the people who are not in the click or if you not in the group, then your work life can get very depressing.

    Advice to ManagementAdvice

    Get rid of some of the all the clicks. They ruin what could be a nice place to work,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A good place to learn with limited opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DC Ops Team Manager in London, England
    Former Employee - DC Ops Team Manager in London, England

    I worked at Sungard Availability Services full-time (more than 3 years)

    Pros

    Great place to learn new technology

    Cons

    often pressurised and had difficult customer

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Great people, horribly mis-managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 3 years)

    Pros

    In my time there I learned quite a bit, as you get exposed to all kinds of new and exciting technology. Most of the people I worked with everyday were great too. Benefits and pay were decent and competitive.

    Cons

    The culture that upper management has created doesn't bodge well for long-term success. They seemed to put so much effort into signing on these big customers without figuring out before hand how we were going to support them. Also, the outsourcing to India that happened a few years ago has definitely impacted the company in a negative way, and I hope they bring those jobs back soon.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Great work/life balance, good job, company on a bad path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA (US)
    Current Employee - Anonymous Employee in Philadelphia, PA (US)

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Work life balance is great, work from home, good pay and benefits, work with many smart people who tend to be very accomodating

    Cons

    Company is struggling and cutting costs in all possible areas, leadership is constantly changing and the direction never seems to be succint

    Advice to ManagementAdvice

    Pick a direction and stick with it, it will be easier to get people on board and working together

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Tough Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than an year)

    Pros

    Flexible work schedule, ability to work from home when needed. Average benefits -- nothing that wows you, but not bad.

    Cons

    Heavy workload. Leadership seems to look out for themselves first. Career advancement and training are lacking. You can learn quite a bit on-the-job, but formal training is nonexistent.

    Advice to ManagementAdvice

    Care about your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    My experience at sungard was good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    Good compensation and catchy perks. Got to work on new technologies.

    Cons

    Work life balance is bit issue if you work with support team.

  10. 3 people found this helpful  

    Upper management out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Phila, PA (US)
    Former Employee - Management in Phila, PA (US)

    I worked at Sungard Availability Services full-time (more than 5 years)

    Pros

    People doing the actualworrk are great, just no vision and execution at the upper level

    Cons

    Company is losing money and can't invest in the right things. All the good people leave as there is no reason to stay. It's a sinking ship and they think its business as usual.

    Advice to ManagementAdvice

    If you can't make the fundamentals work, it's time ffor a drastic change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Slow death of a once great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Delivery Services Engineer in Carlstadt, NJ (US)
    Former Employee - Technical Delivery Services Engineer in Carlstadt, NJ (US)

    I worked at Sungard Availability Services full-time (more than 10 years)

    Pros

    You can learn as much as you want... to a point

    Cons

    company moving towards "lights out"... more outsourcing going to India

    Advice to ManagementAdvice

    why? They wouldn't listen anyway...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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