Sutherland Global Services
3.0 of 5 395 reviews
www.sutherlandglobal.com Pittsford, NY 5000+ Employees

Sutherland Global Services Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.0 395 reviews

                             

76% Approve of the CEO

Sutherland Global Services Chairman and CEO Dilip R. Vellodi

Dilip R. Vellodi

(227 ratings)

57% of employees recommend this company to a friend
395 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They offered work from home opportunities at one point"
    in 12 reviews
  • "Flexible work environment, freedom to explore imagination and creativity"
    in 20 reviews
Cons:
  • "have got night shifts and have to follow international calender"
    in 13 reviews
  • "Work life balance is depends upon project you are working on"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Best place for fresher.

Anonymous Employee (Former Employee)

I worked at Sutherland Global Services

Prosgood package for fresher, treat everyone equally

Conscab service could be better and may be clean drivers

Advice to Senior Managementlook for a better cab driver(clean)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • Disapproves of CEO

 

Company's aspirations were not met by its ability to deliver, very disappointing

Anonymous Employee (Current Employee)
London, England

I have been working at Sutherland Global Services full-time for more than a year

ProsLondon office is in the Gherkin, which is a fantastic location and building, easy to attract clients and prospects to visit, but this wonder and awe can only carry you so far..

ConsPatriarchal and authoritarian management style (in the US) led to infighting and politics. More energy was expended internally on jostling for position and winning favour than in trying to win new business. The London office had the highest turnover of staff I have ever seen.

No, I would not recommend this company to a friend

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handling many US project with quality and perfection.

Technical Support (Former Employee)
Chennai (India)

I worked at Sutherland Global Services full-time for more than 3 years

ProsGood pay masters, promotions given on time and opportunities to move different geographical location.

ConsRecoginition in way of providing certificates and cash vouchers appreciating the executive for the quality services.

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Mortgage processor

Mortgage Processor (Current Employee)
Houston, TX (US)

I have been working at Sutherland Global Services full-time for more than a year

Prosgood pay, convenient work location, flexible hours

Consstability, constant change, leadership, work/life balance

Advice to Senior Managementcontinued training, promotions, leadership

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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It has been good so far; except for the salary factor

Senior Team Manager (Current Employee)
Mumbai (India)

I have been working at Sutherland Global Services full-time for more than a year

ProsNo cut-throat competition and managers are also very approachable

ConsThe only issue is that they give you salary as per your last drawn salary and not as per your experience and market standard

Advice to Senior ManagementPlease consider people's experience and market value and not their last drawn salary to to to their compensation number

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
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Overall it was a great experience with great minds working together to provide the best-possible customer solutions.

Vice President (Former Employee)

I worked at Sutherland Global Services full-time

ProsGenuinely care about the employees and plenty of opportunity for growth, personal and professional.

ConsAt the higher levels there was a tendency to get bogged down in meetings.

Advice to Senior ManagementKeep doing what you are doing but also make sure that you give your directors and above the adequate amount of time needed to spend time with the teams where the rubber meets the road.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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good plce to start your career

Senior Consultant (Former Employee)
Chennai (India)

I worked at Sutherland Global Services full-time for more than 3 years

Proscal improve your communication and get used to pressure situation which will help you in future jobs. gr8 place to have fun and work.

Consno proper recognition and less pay.

Advice to Senior Managementplease consider what employees feel about the work and to improve process

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Its ok

Consultant (Current Employee)
Alexandria, LA (US)

I have been working at Sutherland Global Services full-time for less than a year

ProsPay and hours are good

ConsThe people and different management can stress you out.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

It is a call center job.

IT Help Desk (Current Employee)
Rochester, NY (US)

I have been working at Sutherland Global Services full-time for more than a year

ProsCall center jobs are never fun. But I know Sutherland is better than most. Some locations like the Rochester tech park are much nicer than Jefferson road.

ConsA lot of rules and regularions., very easy to make a mistake that will coat you your job.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Not going to get much better with call center jobs.

IT Help Desk (Current Employee)
Rochester, NY (US)

I have been working at Sutherland Global Services full-time for more than a year

ProsGood place to go when you really need a job and their IT positions are a great place to build some experience.

ConsThe corporate level has very little care for their employees, they will sometimes work you to insanity.

Advice to Senior ManagementYou may want to check over some of your departments and see how things fall into the Sutherland standards. There is a lot of inconsistencies.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Sutherland Global Services reviews and ratings - including employee satisfaction and approval ratings for Sutherland Global Services CEO Dilip R. Vellodi. All 395 reviews are posted anonymously by Sutherland Global Services employees.