Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com

Sutherland Global Services Reviews

Updated 16 October 2014
Updated 16 October 2014
507 Reviews
2.9
507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
275 Ratings

Review Highlights

Pros
  • You work from home, you can communicate with coaches and managers through a messenger (in 19 reviews)

  • Flexible work environment, freedom to explore imagination and creativity (in 23 reviews)


Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • Sweat-Shop work environment and managers that did not know product (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best place for fresher.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Pros

    good package for fresher, treat everyone equally

    Cons

    cab service could be better and may be clean drivers

    Advice to ManagementAdvice

    look for a better cab driver(clean)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company's aspirations were not met by its ability to deliver, very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    London office is in the Gherkin, which is a fantastic location and building, easy to attract clients and prospects to visit, but this wonder and awe can only carry you so far..

    Cons

    Patriarchal and authoritarian management style (in the US) led to infighting and politics. More energy was expended internally on jostling for position and winning favour than in trying to win new business. The London office had the highest turnover of staff I have ever seen.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Chennai (India)
    Current Employee - Technical Support in Chennai (India)

    I have been working at Sutherland Global Services full-time (less than an year)

    Pros

    Good working environment for fresher

    Cons

    No concerns good organization for fresher

    Advice to ManagementAdvice

    Admin dept should be energetic

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good job...not the best technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Pros

    Flexible within the industry segment I worked in. Allowed me to work from home and Office. Business all over the world.

    Cons

    Technology system solutions are out of date within the segment I worked. Other companies passing them at lighspeed

    No opinion of CEO
  6.  

    Good for a 1st job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time

    Pros

    fun people to work with

    Cons

    pay is low and no benefits

  7.  

    Best for freshers and Self motivated Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Hyderābād (India)
    Former Employee - Senior Software Engineer in Hyderābād (India)

    I worked at Sutherland Global Services full-time (more than 5 years)

    Pros

    Exposure to all technologies.
    no office politics
    Better Manager to employee Relationship(the best there is)

    Cons

    Organization is too big that one can get lost and might not get recognized for their hard work.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    loads of opportunities, heavy work volume, good corporate to start career with

    Cons

    mid-night shifts, cab issues

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good job with employment, probably not the best career due to small raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Rochester, NY (US)
    Former Employee - Technical Support in Rochester, NY (US)

    I worked at Sutherland Global Services full-time (more than 3 years)

    Pros

    You work from home, you can communicate with coaches and managers through a messenger. This is a good job for call center or work from home type experience. It's also good experience for technical support.

    Cons

    Unless you are very consistent with attendance or perform extremely well, the raises seem to be quite minimal. I would prefer something with potential growth, and there's not much room for advancement.

    Advice to ManagementAdvice

    I would ask for larger raises etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Promises to grow in the company with empty follow through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Rochester, NY (US)
    Former Employee - Team Lead in Rochester, NY (US)

    I worked at Sutherland Global Services full-time (more than 3 years)

    Pros

    Good commission plans. Great Benefits. Great place to learn about your worth and get some experience in the call center world.

    Cons

    no room for improvement, very unprofessional atmosphere. Two faced management.

    Advice to ManagementAdvice

    Please dont lead employees on for growth then when they do what is needed dont allow them to grow.

    Recommends
    Neutral Outlook
  11.  

    Good company for start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Quality in Cochin (India)
    Current Employee - Manager Quality in Cochin (India)

    I have been working at Sutherland Global Services full-time (more than 8 years)

    Pros

    Good Job security, good launch pad for a fresher

    Cons

    Less salary, no value for longer period of employment.

    Advice to ManagementAdvice

    create value for employees to stay with your organization.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Sutherland Global Services Photos

Work at Sutherland Global Services? Share Your Experiences

Sutherland Global Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.