Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more

Sutherland Global Services

www.sutherlandglobal.com
Engaged Employer
Add Review

Sutherland Global Services Reviews

Updated 23 April 2015
636 reviews filtered by
  • Any Location
  • Any Job Title
2.7
636 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
331 Ratings

Pros
  • You work from home, you can communicate with coaches and managers through a messenger (in 21 reviews)

  • Flexible work environment, freedom to explore imagination and creativity (in 24 reviews)

Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • Low pay - I was hired to do technical support (in 10 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Best place for fresher.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good package for fresher, treat everyone equally

    Cons

    cab service could be better and may be clean drivers

    Advice to Management

    look for a better cab driver(clean)

  2. Company's aspirations were not met by its ability to deliver, very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Sutherland Global Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    London office is in the Gherkin, which is a fantastic location and building, easy to attract clients and prospects to visit, but this wonder and awe can only carry you so far..

    Cons

    Patriarchal and authoritarian management style (in the US) led to infighting and politics. More energy was expended internally on jostling for position and winning favour than in trying to win new business. The London office had the highest turnover of staff I have ever seen.

  3. technical support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Clark (Philippines)
    Former Employee - Technical Support Representative in Clark (Philippines)

    I worked at Sutherland Global Services full-time

    Pros

    the people are easy to work with. the basic salary is on minimum wage. but was able to compensate daily needs.

    Cons

    the incentives are below average

    Advice to Management

    make the incentives abobe average

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very detailed description of what day to day duites and expectations are

    Cons

    Base pay is below whatbi expected

    Advice to Management

    Increase base pay

  6. Helpful (2)

    Customer Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - W@H Customer Service Representative in Rochester, NY (US)
    Current Employee - W@H Customer Service Representative in Rochester, NY (US)

    I have been working at Sutherland Global Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Completely remote position with the ability to work from anywhere in the US

    Cons

    Low pay and health insurance benefits are expensive. Company does not match 401k contributions.

  7. good for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSC IT in Mumbai (India)
    Former Employee - BSC IT in Mumbai (India)

    I worked at Sutherland Global Services full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Job timings are very good

    Cons

    Salary for freshers is really low

    Advice to Management

    Increase salaries of freshers plz

  8. Good experience and learnt new things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good logistics management.
    Good trainers and mentors

    Cons

    Some processes have late night shifts.

  9. Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY (US)
    Current Employee - Anonymous Employee in Rochester, NY (US)

    I have been working at Sutherland Global Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast growing company, salary is great for non consultants.

    Cons

    Top heavy and hierarchical org structure. Nepotism is rampant and be careful of who's toe you step on. The company has a a bad name in some locations based on how they treat employees.

    Advice to Management

    re branding and treat staff better

  10. GTI Speacialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GTI in Houston, TX (US)
    Former Employee - GTI in Houston, TX (US)

    I worked at Sutherland Global Services (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being able to help my co-workers resolve there PC issues gives me great joy.

    Cons

    Its always new charges to network work system and protocol, you have to be real careful and have a clear understanding on with going on.

    Advice to Management

    It sounds good, but I do my best work when I am helping co-workers

  11. Salary could be high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Atmosphere to work in office.

    Cons

    Salary is less so it should be hiked.

    Advice to Management

    Salary should be hiked

Sutherland Global Services Photos

Work at Sutherland Global Services? Share Your Experiences

Sutherland Global Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.