T.G.I. Friday's Reviews

Updated 12 September 2014
Updated 12 September 2014
303 Reviews
3.0
303 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
95 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 23 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours, not knowing when exactly you'd get out (in 14 reviews)

  • I worked long late hours all the time (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef  in  High Wycombe, England
    Current Employee - Chef in High Wycombe, England

    I have been working at T.G.I. Friday's full-time for more than a year

    Pros

    It is a job opportunity..

    Cons

    high busy kitchen and few hours available

    Advice to ManagementAdvice

    care more about the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Chef  in  Fareham, England
    Former Employee - Line Chef in Fareham, England

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    No Pros, Big flop, Horrible Company dont get involved with them

    Cons

    Bullying, Harassment, Poor Pay, Bad food

    Advice to ManagementAdvice

    Dont get power crazy

    Doesn't Recommend
    Negative Outlook
  3.  

    A great company to work for, as a part time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dub Dub  in  Sheffield, England
    Current Employee - Dub Dub in Sheffield, England

    I have been working at T.G.I. Friday's part-time for more than a year

    Pros

    The staff discount is great, plus as a student, management help you work hours around school time. Plus its easy to pick up extra/swap shifts with other members of staff. Tip can also double your wage.

    Cons

    Standard pay is pretty low plus can be very draining in busy time periods.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Excellent experience and great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress  in  Southampton, England
    Former Employee - Waitress in Southampton, England

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    loved the job I did and people I worked with.
    Different things happened every day - never got boring

    Cons

    Dealing with unhappy customers was quite hard.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Every company has it's pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  London, England
    Former Employee - Server in London, England

    I worked at T.G.I. Friday's

    Pros

    The best reasons to work at Fridays would be the flexibility of your work schedule, energetic atmosphere and ability to make good tips especially during the holidays. There certainly can be a feeling of camaraderie within the store.

    Cons

    Some of the cons would be lack of available hours "out of season". I ended up averaging well under 30 hours per week (over a year) while being contracted full time. Being stretched extremely thin with too few staff on shift. All "Service Charge" was removed last year, including large parties. Frequently, a party of 20 can take up your entire section and night while not tipping a dime, causing you to loose out a nights hard work. Most con's com from head office management and not the local store.

    Advice to ManagementAdvice

    Many obvious changes have been made since Carlson taking TGI Friday's back under their ownership. It has become mush less employee oriented and strictly about profit. This is the reason I left as well as several others that I know of. Bare bones staff on shifts, being stretched extremely thin while being asked to cut the number of working hours to only 3-4 days per week. At the same time record profits were announced.

    Recommends
    Disapproves of CEO
  7.  

    I have worked here 3 months so far and I absolutely love it.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server  in  Virginia Beach, VA (US)
    Current Employee - Server in Virginia Beach, VA (US)

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Organized, Drama Free, Positive People

    Cons

    some of the guests can be rude

    Recommends
    No opinion of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Merrillville, IN (US)
    Current Employee - Host in Merrillville, IN (US)

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    Fun place to work.
    Good hours and and tips.

    Cons

    Heavy workload
    Not enough pay compared to work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My experience at TGI Friday's was fulfilling on numerous levels including professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Erie, PA (US)
    Former Employee - Server in Erie, PA (US)

    I worked at T.G.I. Friday's part-time for more than 3 years

    Pros

    TGI Friday's is a fun work environment that encourages its employees to exhibit their unique personality.

    Cons

    Other team members do not work up to established standards.

    Advice to ManagementAdvice

    Regularly observe and evaluate employee's performance based on set standards. Provide regular feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Not the best place to be a server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Tulsa, OK (US)
    Former Employee - Server in Tulsa, OK (US)

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    Co-workers were great! Company is constantly striving to keep up with the latest and greatest drinks & entree's while providing the all time favorite's with consistency. Atmosphere is nostalgic!

    Cons

    Too much negativity in leadership, there was little promotion of great attitudes and fun atmosphere. There were problems with keeping leadership on premise and 2 manager's were promoted to other locations with pay increase that were not high energy, uplifting manager's. The customer's felt the negativity in the restaurant and you could tell which one's fed off it because they were the one's asking for comp's. The Tips were ok but when you advertise a $7.99 lunch you're going to get a $5.99 customer all day every day.

    Advice to ManagementAdvice

    Consider discussing Golden Rule management styles and keeping a positive attitude towards all employee's and guests. Focus on the pros of what has made TGIFriday's a great place to work and enjoy dinner & drinks!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Everyday is Friday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Carlsbad, CA (US)
    Current Employee - Hostess in Carlsbad, CA (US)

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Located a few miles away from Legoland, which calls for a great volume of guests with children and tourist during the summer.

    Cons

    Staff support is poor, but on the rise.

    Recommends
    Positive Outlook
    No opinion of CEO

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