T.G.I. Friday's Reviews

Updated 18 October 2014
Updated 18 October 2014
321 Reviews
2.9
321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
105 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 24 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours depending upon position but worth the money (in 16 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef in High Wycombe, England
    Current Employee - Chef in High Wycombe, England

    I have been working at T.G.I. Friday's full-time (more than an year)

    Pros

    It is a job opportunity..

    Cons

    high busy kitchen and few hours available

    Advice to ManagementAdvice

    care more about the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Chef in Fareham, England
    Former Employee - Line Chef in Fareham, England

    I worked at T.G.I. Friday's full-time (more than an year)

    Pros

    No Pros, Big flop, Horrible Company dont get involved with them

    Cons

    Bullying, Harassment, Poor Pay, Bad food

    Advice to ManagementAdvice

    Dont get power crazy

    Doesn't Recommend
    Negative Outlook
  3.  

    A great company to work for, as a part time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dub Dub in Sheffield, England
    Current Employee - Dub Dub in Sheffield, England

    I have been working at T.G.I. Friday's part-time (more than an year)

    Pros

    The staff discount is great, plus as a student, management help you work hours around school time. Plus its easy to pick up extra/swap shifts with other members of staff. Tip can also double your wage.

    Cons

    Standard pay is pretty low plus can be very draining in busy time periods.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Excellent experience and great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Southampton, England
    Former Employee - Waitress in Southampton, England

    I worked at T.G.I. Friday's full-time (more than an year)

    Pros

    loved the job I did and people I worked with.
    Different things happened every day - never got boring

    Cons

    Dealing with unhappy customers was quite hard.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Every company has it's pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in London, England
    Former Employee - Server in London, England

    I worked at T.G.I. Friday's

    Pros

    The best reasons to work at Fridays would be the flexibility of your work schedule, energetic atmosphere and ability to make good tips especially during the holidays. There certainly can be a feeling of camaraderie within the store.

    Cons

    Some of the cons would be lack of available hours "out of season". I ended up averaging well under 30 hours per week (over a year) while being contracted full time. Being stretched extremely thin with too few staff on shift. All "Service Charge" was removed last year, including large parties. Frequently, a party of 20 can take up your entire section and night while not tipping a dime, causing you to loose out a nights hard work. Most con's com from head office management and not the local store.

    Advice to ManagementAdvice

    Many obvious changes have been made since Carlson taking TGI Friday's back under their ownership. It has become mush less employee oriented and strictly about profit. This is the reason I left as well as several others that I know of. Bare bones staff on shifts, being stretched extremely thin while being asked to cut the number of working hours to only 3-4 days per week. At the same time record profits were announced.

    Recommends
    Disapproves of CEO
  7.  

    okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Old Bridge, NJ (US)
    Current Employee - Server in Old Bridge, NJ (US)

    I have been working at T.G.I. Friday's part-time (more than an year)

    Pros

    Easier to learn the menu and practically no side work

    Cons

    not always the busiest but can be busy at times

    Advice to ManagementAdvice

    learn how to work with your servers better.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Restaurant & Bar Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant & Bar Manager in Kuala Lumpur (Malaysia)
    Former Employee - Restaurant & Bar Manager in Kuala Lumpur (Malaysia)

    I worked at T.G.I. Friday's full-time (less than an year)

    Pros

    *Fun and energetic working environtment
    *Great interaction with regular customers
    *Nice food

    Cons

    *Long working hour
    *Slow promotion
    *Too many hierarchy in the company

    Advice to ManagementAdvice

    *Improve the work life balance
    *Reduce the hierarchy and politics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Lead Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in East Point, GA (US)
    Former Employee - Hostess in East Point, GA (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    You get a daily tip out and control the flow of the restaurant. Also got to keep tips I made working to-go.

    Cons

    I was paid less than minimum wage as a hostess due to the nightly tip out. Upon hiring manager said pay would average to about $12. That wan't nearly the case

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Tarrytown, NY (US)
    Former Employee - Waitress in Tarrytown, NY (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    best team members ever is the best

    Cons

    the commute was horrible because i live in yonkers so it was an hour

    Advice to ManagementAdvice

    keep doing a good job

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    STAY TRUE TO YOURSELF AND YOU'LL BE FINE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Philadelphia, PA (US)
    Current Employee - Waitress in Philadelphia, PA (US)

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    It's perfect people right out of high school or college.
    Fast money
    Fast pace environment
    A lot of fun and there's always something to do
    It's never a dull moment and you get to meet a lot of cool people
    Everyone helps each other out and work together as a team

    Cons

    If you allow yourself to feed into the pettiness you won't last a week.
    It's a lot of running around like a chicken with it's head chopped off
    There's a lot of back stage drama
    It isn't as bad as you think just stay out of gossip and you'll be fine

    Advice to ManagementAdvice

    All of the managers are really cool and really helpful

    Recommends
    Positive Outlook
    Approves of CEO

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