T.G.I. Friday's

www.fridays.com
Employer Engaged

T.G.I. Friday's Reviews

Updated 3 March 2015
Updated 3 March 2015
401 Reviews
2.9
401 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
130 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    What you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress
    Former Employee - Waitress

    I worked at T.G.I. Friday's part-time (less than a year)

    Pros

    Flexible, good tips, good co-workers sociable crowd

    Cons

    Unprofessional management who will always put business needs above yours, don't mind rotering you full time hours during your exam period if they need you.

    However for a part time job it does the trick- expectations of the job were met

    Advice to ManagementAdvice

    Less turn and burn driven, less concern about labour more focus on the guest experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef in High Wycombe, England
    Current Employee - Chef in High Wycombe, England

    I have been working at T.G.I. Friday's full-time (more than a year)

    Pros

    It is a job opportunity..

    Cons

    high busy kitchen and few hours available

    Advice to ManagementAdvice

    care more about the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Chef in Fareham, England
    Former Employee - Line Chef in Fareham, England

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    No Pros, Big flop, Horrible Company dont get involved with them

    Cons

    Bullying, Harassment, Poor Pay, Bad food

    Advice to ManagementAdvice

    Dont get power crazy

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    A great company to work for, as a part time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dub Dub in Sheffield, England
    Current Employee - Dub Dub in Sheffield, England

    I have been working at T.G.I. Friday's part-time (more than a year)

    Pros

    The staff discount is great, plus as a student, management help you work hours around school time. Plus its easy to pick up extra/swap shifts with other members of staff. Tip can also double your wage.

    Cons

    Standard pay is pretty low plus can be very draining in busy time periods.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Excellent experience and great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Southampton, England
    Former Employee - Waitress in Southampton, England

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    loved the job I did and people I worked with.
    Different things happened every day - never got boring

    Cons

    Dealing with unhappy customers was quite hard.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Every company has it's pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in London, England
    Former Employee - Server in London, England

    I worked at T.G.I. Friday's

    Pros

    The best reasons to work at Fridays would be the flexibility of your work schedule, energetic atmosphere and ability to make good tips especially during the holidays. There certainly can be a feeling of camaraderie within the store.

    Cons

    Some of the cons would be lack of available hours "out of season". I ended up averaging well under 30 hours per week (over a year) while being contracted full time. Being stretched extremely thin with too few staff on shift. All "Service Charge" was removed last year, including large parties. Frequently, a party of 20 can take up your entire section and night while not tipping a dime, causing you to loose out a nights hard work. Most con's com from head office management and not the local store.

    Advice to ManagementAdvice

    Many obvious changes have been made since Carlson taking TGI Friday's back under their ownership. It has become mush less employee oriented and strictly about profit. This is the reason I left as well as several others that I know of. Bare bones staff on shifts, being stretched extremely thin while being asked to cut the number of working hours to only 3-4 days per week. At the same time record profits were announced.

    Recommends
    Disapproves of CEO
  8.  

    good company but this store closed and left many without jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Mason, OH (US)
    Former Employee - Shift Supervisor in Mason, OH (US)

    I worked at T.G.I. Friday's full-time (more than a year)

    Pros

    good training, fair pay, and flexible hours

    Cons

    short hours- less then 30 for most full time members... making them part time

    Advice to ManagementAdvice

    more supervised training by managers and not employees

    Recommends
    Negative Outlook
  9.  

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Great pay and development. Excellent benefits and good quality of life benefits. Company did a pretty good job at recognizing performance.

    Cons

    Not many. A bit political at times. Upper management from the outside turned loose before completely understanding the concept and operations resulted in my departure.

    Advice to ManagementAdvice

    Continue to focus on the people. That is what made it great.

  10.  

    A very caring staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    The staff and interacting with guests

    Cons

    Management needs to step back and calm down

    Advice to ManagementAdvice

    Don't get so stressed

    Recommends
    Positive Outlook
  11.  

    ok company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Great people to work with

    Cons

    hours are very very long

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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