T.G.I. Friday's Reviews

Updated 27 September 2014
Updated 27 September 2014
311 Reviews
3.0
311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
100 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 24 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours depending upon position but worth the money (in 16 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef  in  High Wycombe, England
    Current Employee - Chef in High Wycombe, England

    I have been working at T.G.I. Friday's full-time for more than a year

    Pros

    It is a job opportunity..

    Cons

    high busy kitchen and few hours available

    Advice to ManagementAdvice

    care more about the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Chef  in  Fareham, England
    Former Employee - Line Chef in Fareham, England

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    No Pros, Big flop, Horrible Company dont get involved with them

    Cons

    Bullying, Harassment, Poor Pay, Bad food

    Advice to ManagementAdvice

    Dont get power crazy

    Doesn't Recommend
    Negative Outlook
  3.  

    A great company to work for, as a part time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dub Dub  in  Sheffield, England
    Current Employee - Dub Dub in Sheffield, England

    I have been working at T.G.I. Friday's part-time for more than a year

    Pros

    The staff discount is great, plus as a student, management help you work hours around school time. Plus its easy to pick up extra/swap shifts with other members of staff. Tip can also double your wage.

    Cons

    Standard pay is pretty low plus can be very draining in busy time periods.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Excellent experience and great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress  in  Southampton, England
    Former Employee - Waitress in Southampton, England

    I worked at T.G.I. Friday's full-time for more than a year

    Pros

    loved the job I did and people I worked with.
    Different things happened every day - never got boring

    Cons

    Dealing with unhappy customers was quite hard.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Every company has it's pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  London, England
    Former Employee - Server in London, England

    I worked at T.G.I. Friday's

    Pros

    The best reasons to work at Fridays would be the flexibility of your work schedule, energetic atmosphere and ability to make good tips especially during the holidays. There certainly can be a feeling of camaraderie within the store.

    Cons

    Some of the cons would be lack of available hours "out of season". I ended up averaging well under 30 hours per week (over a year) while being contracted full time. Being stretched extremely thin with too few staff on shift. All "Service Charge" was removed last year, including large parties. Frequently, a party of 20 can take up your entire section and night while not tipping a dime, causing you to loose out a nights hard work. Most con's com from head office management and not the local store.

    Advice to ManagementAdvice

    Many obvious changes have been made since Carlson taking TGI Friday's back under their ownership. It has become mush less employee oriented and strictly about profit. This is the reason I left as well as several others that I know of. Bare bones staff on shifts, being stretched extremely thin while being asked to cut the number of working hours to only 3-4 days per week. At the same time record profits were announced.

    Recommends
    Disapproves of CEO
  7.  

    Okay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server TGI Friday's  in  Richmond, VA (US)
    Current Employee - Server TGI Friday's in Richmond, VA (US)

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    The tips, fun energetic place to be.

    Cons

    Management just does not know how to be managers. DRAMA DRAMA DRAMA!!!!!!! I would never work at a place full of females. To much estrogen going through the store. This place needs new managers new servers. I've been here for 3 months and only liked two weeks of it. The pay is horrible, I have no clue how a two parent house can survive off of $2.13/hr I just started serving so I go home with maybe $20 a night. The food is entirely to greasy I can literally take my burger and squeeze at least two oz of grease out of it. THE ENDLESS APPETIZERS NEEDS TO END!!!!!!!

    Advice to ManagementAdvice

    Get better management and maybe people would actually start liking their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I have worked here 3 months so far and I absolutely love it.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server  in  Virginia Beach, VA (US)
    Current Employee - Server in Virginia Beach, VA (US)

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Organized, Drama Free, Positive People

    Cons

    some of the guests can be rude

    Recommends
    No opinion of CEO
  9.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Orlando, FL (US)
    Current Employee - Server in Orlando, FL (US)

    I have been working at T.G.I. Friday's part-time for more than 3 years

    Pros

    It has a great training program for first time servers. They get you prepared and make sure you have the knowledge before you hit the floor.

    Cons

    The management hardly backs up the employees even though they tell their employees to do a certain thing. Better benefits and better compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Merrillville, IN (US)
    Current Employee - Host in Merrillville, IN (US)

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    Fun place to work.
    Good hours and and tips.

    Cons

    Heavy workload
    Not enough pay compared to work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Terrible exp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Farmington Hills, MI (US)
    Current Employee - Server in Farmington Hills, MI (US)

    I have been working at T.G.I. Friday's part-time for less than a year

    Pros

    People I worked with

    Cons

    No flexibility for hours. Expected to work doubles.

    Advice to ManagementAdvice

    Better management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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