T-Mobile Reviews

Current Employee – been working at T-Mobile

Pros – Energetic org. with strong leadership

Cons – Some of the decision making was moving from local to global control. Right thing for the business, but not as fun when key decision are happening outside of the country.

Advice to Senior Management – Keep leadership in country strong and invest in the business for long term growth; not quarterly results.

Yes, I would recommend this company to a friend

Former Employee – worked at T-Mobile full-time for more than 3 years

Pros – Discounted phone tariffs for yourself and 5 relatives/friends.

Cons – Very cliquey. Lots of nepotism. Very little career progression opportunity.

Advice to Senior Management – Take people at face value and let them use their personalties.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at T-Mobile

Pros – exciting industry, interesting people, internal mobility

Cons – poor office location
bureaucratic?
starved of investment from parent

Advice to Senior Management – pay more on salaries
invest in staff development

Current Employee – been working at T-Mobile

Pros – Experience Opportunities in various functional areas

Cons – Poor Focus and almost Everything is Broken

Advice to Senior Management – Be Strategic and Think Long Term - Customer Centricity is the Key

Current Employee – been working at T-Mobile

Pros – Relatively stable employment, they offer plenty of opportunity to furhter your skill set.

Cons – It can be boring and frustrating with all the management layers adding unnecessary bureaucracy.

Advice to Senior Management – Get rid of all the middle managment and listen more directly to the teams working in the front line.

Former Employee – worked at T-Mobile full-time for more than 8 years

Pros – good pay, good management, and good education

Cons – shift work is a hard way to work

Advice to Senior Management – Do what you have been doing in Thornton, CO

No, I would not recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than 3 years

Pros – Good Money in relation to hours. Its not too hard to meet metrics, just set a target each day you go to work and also know your customers and how to handle them based on your store location

Cons – Extremely demanding. Typical retail brouhaha. You get sucked into the number game every month. Can be frustrating if you dont meet your metrics.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than a year

Pros – competitive pay, good hours, great benefits

Cons – This company is great no complaints

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile for more than a year

Pros – Great work environment. Management takes care of their employees and works with them every step of the way.

Cons – You're working with people that have been picked up off the street and were hired as contractors and then trained. Highschool graduates and the likes. You will cross paths with unprofessional co-workers. Half of whom got their certifications by studying off howtopass.com after they were hired on as a contractor.

How they get past this issue is that T-Mobile compartmentalizes everything. So even if you dont know anything there's really not much that you can screw up.

Advice to Senior Management – Hire employees that have a bachelors or an associates at least. It makes for a more professional work enviroment with employees that can make sense of the work rather than "just following procedure".

Yes, I would recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than a year

Pros – A company that's trying to do things differently. Seems to have pulled itself out of the slump it was in for a few years. Lots of opportunity to move fast and change the industry.

Cons – The organization keeps changing all the time. This can be good or bad depending what you're looking for. People seeking comfortable stable employment should look elsewhere.

Advice to Senior Management – Keep shaking up the industry. Do more to retain your high-performers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company