TJ Maxx
2.9 of 5 456 reviews
www.tjmaxx.com Framingham, MA 16 to 50 Employees

TJ Maxx Reviews

Updated Apr 20, 2014
All Employees Current Employees Only

2.9 456 reviews

                             

62% Approve of the CEO

TJ Maxx President & CEO Carol Meyrowitz

Carol Meyrowitz

(155 ratings)

47% of employees recommend this company to a friend
456 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flexible schedule; work in different areas of the store, occasionally being able to help customers if approached"
    in 22 reviews
  • "Flexible hours, learn lots about customer service and merchandizing"
    in 20 reviews
Cons:
  • "low paying at minimum wage level for most employees in company"
    in 37 reviews
  • "Expectations to sell credit cards with the threat of firing if associate does not comply"
    in 30 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
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  • No Opinion of CEO

 

Short-lived because management refused to communicate

Cashier (Former Employee)
San Jose, CA (US)

I worked at TJ Maxx part-time for less than a year

ProsEverything is pretty average. It was my first job, so it was to be as expected.

ConsHuge lack of communication between employees and management!!

No, I would not recommend this company to a friend

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I can't wait to quit this job

Anonymous Employee (Current Employee)
Kansas City, MO (US)

I have been working at TJ Maxx part-time for more than 3 years

ProsNot many pros about this company. Weekly paycheck. (If it even comes) Ok short term employment for students or a second job. Managers make good money and bonuses.

ConsLow pay and laughable yearly raises. You have to sell the credit card or else. Even if you meet the goals for credit applications and your store is #1 in the region, its is still not good enough. Store is understaffed and you are expected to do everything while keeping customer service high. Rules and protocols change constantly and there is no communication when they do, then you are reprimanded for not knowing. Different managers will say and do things that contradict each other. No one is ever on the same page. Weekly paychecks are supposed to be available on Fridays, but in the last few months, they are not. If you ask why, the answer is, "you need to get direct deposit." So you better have a bank account if you want your money on time. No benefits until after 1 year. If you are sick it is your responsibility to find someone to cover your shift. If you are sick and try to call in, you get the third degree. Your availability doesn't matter as they will schedule you anyway and then write you up for tardies.

Advice to Senior ManagementGet on the same page. Reward for good work and give better raises. Stop belittling associates. They are the reason for YOUR bonus.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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New Management was terrible!

Anonymous Employee (Current Employee)

I have been working at TJ Maxx

ProsGood breaks. Clean break room

ConsLousy hours. Treated unfairly. Dislike.

Advice to Senior ManagementTreat employees like they are human!

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Boring repetitive

Cashier/Sales Associate (Current Employee)
Palatine, IL (US)

I have been working at TJ Maxx part-time for less than a year

ProsNice stuff to look at ppl buy

ConsBoring repeat long bad pay

Advice to Senior ManagementPay me more

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Incredibly Disorganized

Cashier (Former Employee)
Cedar Knolls, NJ (US)

I worked at TJ Maxx part-time for less than a year

ProsShort shifts, that's really about it. as the newest member of the crew they consistently put me on the early morning shift which I didn't appreciate as it was a summer job.

ConsFelt like a salvation army, consistently disorganized, negative outlook

No, I would not recommend this company to a friend

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Enjoyable staff

Anonymous Employee (Current Employee)

I have been working at TJ Maxx full-time

Prosadvancement possiblities and fun staff

Consconstantly training new associates is not fun

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good for high school and college summers.

Sales Associate (Former Employee)
Watchung, NJ (US)

I worked at TJ Maxx part-time for less than a year

ProsThey worked around my schedule (so long as I alerted them two weeks in advance). I got to practice my Spanish plenty and got good retail experience over a summer. All the managers were friendly and helpful.

ConsI only worked part-time as a student, so I don't know about benefits. However, it was a lot of responsibility for minimum wage--but I guess that's retail for you. We had to work register (my favorite job), keep up with our assigned sections (bringing back items, keeping the area clean), sell credit cards, and organize and tidy up after the store closed. Pretty typical, but it definitely got stressful at times. Could probably have earned more at a restaurant for the same stress levels.

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sometimes good ,sometimes bad

Anonymous Employee (Current Employee)
Oneonta, NY (US)

I have been working at TJ Maxx full-time for more than 3 years

Prosweekly paycheck, can be fun to see the new merchandise , some associates are nice and not cliquey.

Constoo many cliques . For the most part many employee's only work when the boss is watching.

Advice to Senior ManagementAllow people to speak thier minds

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Approves of CEO

 

Great Training and Benefits

Loss Prevention Agent (Current Employee)
Detroit, MI (US)

I have been working at TJ Maxx full-time for more than a year

ProsSeveral Paid Holidays, Paid Vacations, Detailed Training, Good Starting Salary, No Direct Supervision, yearly raises, job security.

ConsGoals were difficult at times, Job can be stressful, somewhat high turnover in management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Great place for teens starting to work

Cashier (Former Employee)
Naples, FL (US)

I worked at TJ Maxx part-time for more than 3 years

ProsHours were very flexible with school schedule. Management was very understanding. Taught you customer service skills and the importance of multitasking

ConsSenior employees were not recognized and management was not always compliant with transferring to other parts of the store.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at TJ Maxx reviews and ratings - including employee satisfaction and approval ratings for TJ Maxx CEO Carol Meyrowitz . All 456 reviews are posted anonymously by TJ Maxx employees.