TJX Companies

  www.tjx.com
  www.tjx.com

TJX Companies Reviews

Updated 18 November 2014
Updated 18 November 2014
463 Reviews
3.1
463 Reviews
Rating Trends

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TJX Companies President, CEO, and Director Carol M. Meyrowitz
Carol M. Meyrowitz
240 Ratings

Review Highlights

Pros
  • Flexible management allowed for a flexible schedule to help give a healthy work/life balance (in 33 reviews)

  • They have a very good benefits package (in 18 reviews)


Cons
  • You only move up if you suck up to upper management and are a favorite (in 22 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job for a young adult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TJX Companies part-time (more than 5 years)

    Pros

    Retail associate job is a great job to get started in customer service since all jobs require some type of it.

    Cons

    Not many hours given even to those who have worked in the retail stores for many years.

    Advice to ManagementAdvice

    Be aware of your actual hard workers and the ones who slack. Giving hours to workers who slack than the ones who work hard will only hinder your store.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Fun job somewhat unprofessional , only professional around customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Brooklyn, NY (US)
    Current Employee - Sales Associate in Brooklyn, NY (US)

    I have been working at TJX Companies part-time (less than an year)

    Pros

    Meet new people, build people skills

    Cons

    alot of drama between associates

    Advice to ManagementAdvice

    be more professional

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A decent minimum wage job for high school or college students

    Current Employee - Sales Associate/Cashier in Columbia, MO (US)
    Current Employee - Sales Associate/Cashier in Columbia, MO (US)

    I have been working at TJX Companies part-time (more than an year)

    Pros

    Work in several departments
    nice employees

    Cons

    Lots of work for working at a min wag rate.

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  5.  

    It isn't a company that will let you show and practice full potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach Trainer in Decatur, GA (US)
    Current Employee - Coach Trainer in Decatur, GA (US)

    I have been working at TJX Companies full-time (more than 5 years)

    Pros

    if your career back ground is going to be retail this is a good place to start. Very informative how it works and comes together.

    Cons

    The company makes changes that makes any sense then they come back and ask the employees imput instead the other way around.

    Advice to ManagementAdvice

    Let a regular employee sit in on some of the start up meetings with upper management to give feed back. We are the ones who do the jobs on a daily basis. Who would know better than us how things are going.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Disorganization with Lack of Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor
    Former Employee - Operations Supervisor

    I worked at TJX Companies full-time (more than an year)

    Pros

    Outstanding people to work with who want to do what's right for the business. Good compensation and benefits with decent annual raises depending on your review.

    Cons

    The company pays general associates very minimal hourly salary resulting in constant turn-over of workforce. Good hard-working associates leave for better paying jobs doing the same thing. This adds more to your plate with little to no support from the so-called Training and Development Manager. Very common for managers to have a difference of opinion on how certain freight should be processed causing inconsistencies/inefficiency between shifts handling merchandise differently. They really push standardization but often go in different directions based on the way your boss thinks it should be done. Opportunity for growth within the company even if you don't know what you're doing. Knowledgeable/tenured individuals were given a shot at the next promotable position only to be knocked back down when other far less experienced people were automatically promoted into the same position without a trial period.

    Advice to ManagementAdvice

    Listen to your first-line supervisors more...they are your mouthpiece doing all they can to get buy-in from the backbone of your operation. A slight increase to pay for general associates would make a huge impact and show that you really do appreciate what they do instead of a measly $25 gift card that they have to use at the same company they work for.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Good First job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Seekonk, MA (US)
    Current Employee - Coordinator in Seekonk, MA (US)

    I have been working at TJX Companies full-time (more than 3 years)

    Pros

    Good first job for anyone, learn to multi task very well.

    Cons

    As a part timer you get different weeks usually with little pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Basic, ugly, retail trudge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Associate in Ramsey, NJ (US)
    Former Employee - Retail Associate in Ramsey, NJ (US)

    I worked at TJX Companies part-time (less than an year)

    Pros

    Predictable, unchallenging, routine, probably opportunities to advance if you plan to stick around long enough and are remotely qualified or competent.

    Cons

    Unfriendly coworkers, supervisors are in constant power struggles with each other. Employees are not trusted and have no input for scheduling.

    Advice to ManagementAdvice

    You run a TjMaxx, do less

    Doesn't Recommend
    No opinion of CEO
  9.  

    Dirty work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shipping Clerk in Woburn, MA (US)
    Current Employee - Shipping Clerk in Woburn, MA (US)

    I have been working at TJX Companies full-time (less than an year)

    Pros

    It is easy work to do, the warehouse is located right of RT 93. People are somewhat friendly. They do offer health insurance and all employees benefit from the employee discount at all of their stores.

    Cons

    Compensation is low. Most of their hire help comes from temp agencies. The temps basically get paid the same as the perm employees. Not too flexible when it comes to taking time off that you have earned.
    The warehouse is one of the dirtiest places I've worked taking in consideration that they handle edible goods, items for babies and clothing.
    There are no female managers at their warehouses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rapid City, SD (US)
    Current Employee - Cashier in Rapid City, SD (US)

    I have been working at TJX Companies part-time (less than an year)

    Pros

    Great people, cheap products, and great training standards. I really love the people at TJ, and the willingness to help. The atmosphere is great and everyone usually has a great timer

    Cons

    Company ownership just changed, and many of the procedures are changing... Also, you must must must MUST sell TJX Rewards Credit Cards. Also, you have a checklist of things to go over each transaction

    Will you be using your tj card
    did you want to open one
          Just so you know, for ever 200 you spend you get a 10 dollar reward certificate
           No annual fees, or monthly charges
             All points accumulate and never expire, same with rewards
               It only takes 3 minutes to apply, and be approved
            With the mastercard, every 1000 dollars outside the store spent, earns a 10 dollar reward certificate
    did you want to enroll in the tj rewards acess program
    did you want to make a donation to ____ (if applicable)
    did you want to buy a gift card
    were you highly satisfied

    all of this is supposed to be said during a transaction, as well as promoting healthy and friendly conversation with the customers, and following a specific ringing sequence... when these are not followed, they drill you about it. of course, gift cards, rewards access, and asking if they were satisfied are not as crucial

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Comfortable Corporate Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Framingham, MA (US)
    Current Employee - Operations Manager in Framingham, MA (US)

    I have been working at TJX Companies full-time (more than 8 years)

    Pros

    Friendly People
    Open Door Policy
    Good corporate amenities

    Cons

    Slightly below market salary and benefits
    Some areas easier to get promoted

    Advice to ManagementAdvice

    Don't just take care of your "favorites". There are talented people being overlooked for the few promotions given out.

    Recommends
    Neutral Outlook
    No opinion of CEO

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