TJX Companies Reviews

Updated 29 September 2014
Updated 29 September 2014
414 Reviews
3.2
414 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TJX Companies President, CEO, and Director Carol M. Meyrowitz
Carol M. Meyrowitz
219 Ratings

Review Highlights

Pros
  • The best part of the company is its stance on work-life balance and flexibility (in 31 reviews)

  • They have a very good benefits package (in 17 reviews)


Cons
  • You only move up if you suck up to upper management and are a favorite (in 20 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Started off good and then...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Framingham, MA (US)
    Former Employee - Anonymous Employee in Framingham, MA (US)

    I worked at TJX Companies full-time

    Pros

    Great peers for the most part, company believes in work-life balance and allowed telecommuting, compensation and incentives were great, management was approachable, good company values, lots of long term employees.

    Cons

    Company can be sort of cult-like. Some peers only engage vertically (to senior mgmt) and it has a negative impact on team cohesiveness. Have to know how to navigate the political landscape to be successful but the tables can turn quickly and leave you an outcast. Amount of long term employees makes it hard to move into other areas. Hard to advance if you are not an anointed one.

    Advice to ManagementAdvice

    Offer real variety in roles and viable career mobility options. Identify and better manage employees that are toxic.

    Approves of CEO
  2.  

    Ok, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Associate  in  Framingham, MA (US)
    Former Employee - Merchandising Associate in Framingham, MA (US)

    I worked at TJX Companies full-time for more than a year

    Pros

    Good work/life balance and competitive pay.

    Cons

    Hard to get promoted or move internally

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Work life Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Austin, TX (US)
    Former Employee - Manager in Austin, TX (US)

    I worked at TJX Companies full-time for more than 5 years

    Pros

    Compensation/benefits our good to very good.

    Cons

    Work life Issues, lack of technology, upper management support.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Community Relations Specialist Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Relations Specialist  in  Framingham, MA (US)
    Former Employee - Community Relations Specialist in Framingham, MA (US)

    I worked at TJX Companies full-time for less than a year

    Pros

    The work was fairly interesting, although I would finish all of it within 2 hours and then have 6 hours with nothing to do. My boss got upset with me and trained me to stretch it out for 8 hours, which was excruciating to do. The building is beautiful. It is easy to get to... Exit 13 off the Mass Pike and turn left after the toll..... Nice co-workers. Modern technology at your disposal. Lunch in the cafeteria was delicious. Getting to meet influential people in the Boston area (as part of community outreach initiatives). Attending corporate-to-retail conferences.

    Cons

    Micro-management; no potential for growth. I interned there for 6 months. After 6 months of great performance reviews, I asked my boss for a raise. (Was making $15 / hour with no benefits). He said he couldn't authorize it - talk to his boss. So I did. After a 10 minute conversation about BS small talk, his boss finally dropped the PC/corporate crap long enough to intimate to me that I would have to wait around for 3-4 YEARS before being considered a full-time employee because my boss's department was not ready to expand. The man wanted to keep me at an intern level for FOUR years.... I gave my 2 weeks' notice immediately.

    Advice to ManagementAdvice

    Make growth opportunities possible for employes. PAY BETTER! This is BOSTON. It's not CHEAP to live here. Your company grosses multiple millions per year. Invest some in your people... (A novel idea!). Loosen up the dress code a little bit. I get it... you're a clothing retailer, but I got tired of listening to my boss tell me how amazing his $3,000 suit was as I sat there in a pair of cheap dress pants, a button-down shirt, and tie. I would rather be wearing khakis, a polo shirt, and sandals in the summer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Slow Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies full-time for more than a year

    Pros

    Great Company, great core values, friendly atmosphere, relationship oriented, fast paced

    Cons

    consider experience and education when promoting
    develop internal talent before seeking external resources
    be consistent in disseminating information
    management actions do not reconcile with verbal messages that are conveyed and presented

    Advice to ManagementAdvice

    Middle management needs to be effectively trained in leadership and conflict resolution.
    management should also model the behavior that they seek from their employees and do everything possible to fight for the people that they manage.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    I enjoyed working here, helping the customers and working with the associates.

    Former Employee - Customer Experience Coordinator  in  Swansea, MA (US)
    Former Employee - Customer Experience Coordinator in Swansea, MA (US)

    I worked at TJX Companies part-time for more than 3 years

    Pros

    I can be persuasive in getting customers to open credit cards. Managers always call on me especially if customers have a huge purchase. It's about customer retention and keeping them happy.

    Cons

    Promotion. Promotions were given to under staff members with little or no educational or experience. My manager was 23 years old but I like her very much..

    Advice to ManagementAdvice

    Management should really work hard to retain dedicated workers.

    No opinion of CEO
  8. 1 person found this helpful  

    Hard to Move Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  Framingham, MA (US)
    Former Employee - Human Resources in Framingham, MA (US)

    I worked at TJX Companies full-time for more than 5 years

    Pros

    TJX has a lot of pros. Overall, they have an amazing home office with a lot of perks like two gyms, an amazing cafeteria, and a indoor golfing range. Also since it is so big you have a really wonderful sense of community. They also provide very good benefits and 401K opportunities.

    Cons

    They cons are great. I found the company to be very hard to move up in. They also gave some of the worst raises I have ever gotten. I would have a wonderful review and a really bad raise and the excuses was always "we are an off price retailer". I never got that since they were making millions all over the world.

    Advice to ManagementAdvice

    Have better opportunities to move up and give more realistic raises.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Empty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies full-time for more than 3 years

    Pros

    They will promote from within.

    Cons

    They do not pay their workers and they put a lot on you for that little pay and they really bring cutting payroll to a whole NEW level, to a point that their customers suffer because they never have enough employees in a store to complete task all at once. Always pulling a employee from this a job to go do another job, leaving a customer to suffer or another job incomplete.

    Advice to ManagementAdvice

    Step in and help out more. District manager should stop cutting payroll or company as a hold and sales would be even better. When you have the staffing to help the customers to make a better informed decision they will buy more, therefore covering payroll.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Only good if you're one of the favorites!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at TJX Companies full-time for more than 10 years

    Pros

    Stability, Schedule, Development... Learned a lot from training seminars and meetings. Loved what I did for the most part.

    Cons

    Not a good place to work if you are the type to ask why, to push back, to question things. Also not 100% equal rights... they claim to be but it's a different story when you work there. If you were not one of the favorites, you were not treated equally.

    Advice to ManagementAdvice

    Keep personal opinions out of your professional decisions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies full-time

    Pros

    Work From Home, Sick leave and weekly salary

    Cons

    less salary than market and no bounces......

    Advice to ManagementAdvice

    don't pay off price salary

    Recommends
    Positive Outlook
    Approves of CEO

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