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TSA (Transportation Security Administration) Reviews

Updated 31 March 2015
256 reviews filtered by
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2.5
256 Reviews
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Approve of CEO
TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
109 Ratings

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)

Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Great Opportunity for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisory Transportation Security Officer in Los Angeles, CA (US)
    Former Employee - Supervisory Transportation Security Officer in Los Angeles, CA (US)

    I worked at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    Benefit package from Federal Government, competitive salary, multiple pathways for advancement, diverse workforce, union shop, standard employee review, advanced training.

    Cons

    Rigid management, stressful work environment, annual assessment exams, arbitrary stanfdards for overtime, very little allowance for mistakes.

    Advice to ManagementAdvice

    Get out to the checkpoints and baggage operations more often, lighten up a little, inrease assessment oriented training, and rely less on online training,

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Depends on your Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Houston, TX (US)
    Current Employee - Transportation Security Officer in Houston, TX (US)

    I have been working at TSA (Transportation Security Administration)

    Pros

    Good Salary, Benefits, and work schedule

    Cons

    Understaffed, overworked, rude passengers, no flight benefits

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. TSA Security officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Screener in Milwaukee, WI (US)
    Current Employee - Transportation Security Screener in Milwaukee, WI (US)

    I have been working at TSA (Transportation Security Administration) full-time (more than 5 years)

    Pros

    keeping airlines safe, promotable positions for go getters,pay is good for a security job,once you have a government job it is easier to get other government jobs

    Cons

    working weekends,holidays,constant testing,difficult to get off, not a good job for family life,especially if you have children, hours not conducive to family life

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. All is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Screener in Santa Ana, CA (US)
    Former Employee - Screener in Santa Ana, CA (US)

    I worked at TSA (Transportation Security Administration) part-time (more than a year)

    Pros

    never a dull moment, meet new people

    Cons

    low wages, constant scrutiny

    Advice to ManagementAdvice

    pay workers more, give workers a chance to show off their stuff

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. synopsis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Specialist in Arlington, VA (US)
    Current Employee - Public Affairs Specialist in Arlington, VA (US)

    I have been working at TSA (Transportation Security Administration)

    Pros

    Good work schedule, room for a ton of growth, decent salary, etc.

    Cons

    Need more assignments, more opportunity for grow and success, don't assume someone automatically will come in knowing what to do with out the proper training,...

    Advice to ManagementAdvice

    Understand your employees more and their needs. Give more opportunities to the lower leveled employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    decent job, no life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer in Boston, MA (US)
    Former Employee - Transportation Security Officer in Boston, MA (US)

    I worked at TSA (Transportation Security Administration) full-time (less than a year)

    Pros

    The people you work with make the job worth it. Depending on lifestyle the hours could be great for you.

    Cons

    The pay and benefits are awful. Management plays favoritism. If you are liked you get rewarded. Very difficult to advance.

    Advice to ManagementAdvice

    Take better care of your employees. Some managers are great and show thy care for the hardwork, other just sit down and dictate all day which gets nothing accomplished.

    Doesn't Recommend
    Negative Outlook
  8. My experience working with this agency was having to deal with micro managing and non productive management styles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer in Saint Ann, MO (US)
    Former Employee - Transportation Security Officer in Saint Ann, MO (US)

    I worked at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    You will receive consistent training throughout your career to improve working knowledge of security policy and procedures.

    Cons

    working with command and control management and leadership style. Starting salary is inadequate, repetitious work that can become tiresome and negative environment.

    Advice to ManagementAdvice

    Learn how to professionally communicate with employees and adapt to a mix of management/ leadership styles to properly engage their teams and successfully meet operational goals.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful

    Bait and Switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) part-time (more than 8 years)

    Pros

    The health benefits are great! If you are a people person, this job is for you. I like interacting with the public to help them through the screening process with the least amount difficulty.

    Cons

    The hours by the nature of the beast are very early. Dealing with upper management who have never done the job of a TSO. They make dicisions based on a "One Size Fits All" mentality for all the airports no matter the size. There is too much gray areas for supervisors to make their own policies. This is why the travling public are so confused when going to different airports. TSA always does what is best for TSA not their workers. Do not believe them when they state that the job is flexible and they will work with you! Your are married to this job. It doesn't matter if you are part time or full time. Managers use emotional black mail to guilt you into coming into work if you are ill or need off. Managers also guilt you into not reporting repetitive work injuries. TSA tests you every year just to keep your job. The best part of that is that they always change policies right before you test! No real promotions. You still have to apply, interview and be offered the job. Just like every other job! If you are not in the good 'ole boy network, you are SOL! When you do land that Lead or Supervisor job, your senioirty starts back at the bottom. You are not important to them. You will need to move often to obtain higher level jobs, on your own dime. Morale is extremly poor.

    Advice to ManagementAdvice

    Upper management to spend a week in a TSO's shoes. See how it is on the front line. Screen the luggage with inadequate equipment. See how every supervisor interprets the SOP's differently even in the small airports. Make real promotions merit based. Actually care about your emplyees as people and not cogs in a machine who can replaced at any moment. With the amount of money spent to hire and train us, you would think that TSA would want to do something to improve their retenstion rate.

    Doesn't Recommend
    Negative Outlook
  10. I really liked working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer in Honolulu, HI (US)
    Former Employee - Transportation Security Officer in Honolulu, HI (US)

    I worked at TSA (Transportation Security Administration) part-time (more than a year)

    Pros

    It's a federal job, meaning federal benefits. Decent pay.

    Cons

    Passengers can be annoying

    Advice to ManagementAdvice

    HNL upper management is pretty good

    Recommends
    Negative Outlook
    No opinion of CEO
  11. The mission that we have is a very important one and this why I enjoy working for this agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSA OFFICER
    Current Employee - TSA OFFICER

    I have been working at TSA (Transportation Security Administration)

    Pros

    It is satisfying that you are making a difference in securing aviation and passengers

    Cons

    Every job has it challenges.

TSA (Transportation Security Administration) Photos

TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)
2014 Community Food Drive
TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)

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