Telefónica
3.4 of 5 154 reviews
www.telefonica.com Madrid, Spain 500 to 999 Employees

Telefónica Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.4 154 reviews

                             

71% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(28 ratings)

72% of employees recommend this company to a friend
154 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Nice culture overall (just not in the team I was working in) and work life balance"
    in 15 reviews
  • "Promote flexible working / allow working from home, where role permits"
    in 9 reviews
Cons:
  • "Faceless organisation where if you work in the extremities then you don't get a look-in from senior management"
    in 9 reviews
  • "Lack of appreciation and work life balance"
    in 4 reviews
  • Show more review highlights

Reviews

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Not bad could do better

Telecoms Specialist (Former Employee)
Leeds, England

I worked at Telefónica full-time for less than a year

ProsGreat brand relaxed atmosphere to work

ConsToo many egos trying to impress senior management

Advice to Senior ManagementJust get on with it

Yes, I would recommend this company to a friend

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Used to be a lovely place to work for, now its changed

Sales Advisor (Former Employee)
Watford, East of England, England

I worked at Telefónica part-time for more than a year

ProsStaff contracts are great. You get to leave the store soon after shop is closed, rarely have to stay behind for long.

ConsTargets! Management are so persistent on targets they will encourage you to practically do anything for a sale. It's better to work in a busier store, in quieter stores it is harder to exceed all your targets.

Advice to Senior ManagementStore managers need to be more understanding and realistic of targets in certain areas.

No, I would not recommend this company to a friend

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Good employer - great working atmosphere

Anonymous Employee (Former Employee)

I worked at Telefónica part-time for more than a year

ProsGood working atmosphere,
Good training,
Competitive salaries for the work performed
Better than out source companies
Sunday salary bonus
free coffee
some parking availiable
Have set salary scales

ConsUnsociable hours
Not a great job to be doing
Not always able to park
over time staffing levels are not always enough
No commission opportunities for non-sales staff, especially technical staff

Advice to Senior ManagementRecognize the achievers and implement fast track schemes
Give more incentives
make more schemes for employees, i.e. healthcare, save share etc...

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work

Project/Programmer Management (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Telefónica full-time for more than a year

ProsThe cutting edge technological projects work that is embarked on by the company is very challenging and presents a wide range of opportunities for the right skilled

ConsTo many changes in business in a short span of time..decision making is very slow

Advice to Senior ManagementChange doesn't necessarily mean reduction...should explore reallignment opportunities as well

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Went from excellent to disappointing

Content Director (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Telefónica full-time for more than 5 years

ProsThere was a lot of autonomy in the Content department, as long as you were creating traffic and/or money.

ConsBoard management who didn't have a clue about content, social networks, or non-voice data.
People pushing wasteful initiatives to advance their careers, at a cost of millions to the company.

Advice to Senior ManagementLearn to trust successful people and let them get on with their job, even if you don't understand what they do.

Yes, I would recommend this company to a friend

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Decent company to work for

Anonymous Employee (Current Employee)

I have been working at Telefónica

ProsBonus, discount and the basic pay

ConsLack of appreciation and work life balance

Advice to Senior ManagementMore effective people management and less dropping pressure from above

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Was a great place to work

Manager (Former Employee)
Leeds, England

I worked at Telefónica full-time for more than 5 years

ProsForward thinking company, who put the customer first. Very technology driven, so great place to work if you like new gadgets, and cool working environements

ConsOccasional internal recruitment was related to who you knew and not what you knew. Lots of travel up and down the M1,

Yes, I would recommend this company to a friend

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good work environment accross business

Test Engineer (Current Employee)
London, England

I have been working at Telefónica full-time for more than 3 years

ProsGood colleagues, magnifient knowledge, vibrant ideas

Consbad communication between departments best business in the world

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Brand give you an initial good perception, but scratch the surface and you see a much different o2!

Business Sales (Current Employee)

I have been working at Telefónica full-time for more than a year

ProsFlexible working
Peer group support
Good brand Identity

ConsToo much middle management
Clique with out of touch senior management
Targets changed countless times in the last 12 months - no stability for sales guys.
Lack of support

I have been working at O2 UK for nearly two years and in which time there has been words/phrases such as, 'Strategy', and 'Wider picture', etc that become empty after a while. At each briefing the senior management are so full of their own self importance spewing out inspirational quotes and 'high fiving', each other that they actually believe what they are saying.

They seem to be out of touch with a lot of the front line sales people and do not listen about challenges in the market. Its only when they perceive it to be a challenge they will change process, at which time its too late.

Middle management talk of their wider support and how they are there to help you progress, but they are effectively nothing more that glamorised bean counters that ask you repeatedly for duplicated spreadsheets with forecasts that you have already given them 7 times in one morning.

Advice to Senior ManagementListen to the front line sales people and implement relevant changes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Incompetence on a Grand Scale. Dishonesty, Too.

Product (Current Employee)
London, England

I have been working at Telefónica full-time for more than a year

ProsVery low expectations. Excellent health coverage in the U.S. Liberal work policies

ConsThe leadership is incredibly incompetent. They are totally out of touch with the markets they are supposed to serve and as a result this company has spun out failure after failure and continues to do so. The idea was digital agility and scale of a global telco. The reality is, agility of a global telco without any real businesses to justify the massive overhead. CapEx reviews are on a monthly basis, making it impossible to build anything. Sales targets are wildly inflated and sales models built without any real due diligence into a sector. Management is trucked in to oversee businesses that it has never touched and then doesn't even bother to learn about it. Recruiting practices are downright dishonest - promises are made that are not fulfilled.

Advice to Senior ManagementShutter the place. Or clean house. It can't get any worse.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Telefónica reviews and ratings - including employee satisfaction and approval ratings for Telefónica CEO Cesar Alierta. All 154 reviews are posted anonymously by Telefónica employees.