Telefónica
3.5 of 5 152 reviews
www.telefonica.com Madrid, Spain 500 to 999 Employees

Telefónica Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.5 152 reviews

                             

71% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(28 ratings)

72% of employees recommend this company to a friend
152 Employee Reviews
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Review Highlights

Pros:
  • "Great working facilities in Munich, good work life balance"
    in 11 reviews
  • "Promote flexible working / allow working from home, where role permits"
    in 9 reviews
Cons:
  • "Too many egos trying to impress senior management"
    in 8 reviews
  • "Lack of appreciation and work life balance"
    in 4 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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Used to be better, strategy isn't clear

Business Sales Manager (Current Employee)

I have been working at Telefónica full-time for more than 5 years

ProsGreat brand and good reputation.
Flexible working is well established and encouraged
Good opportunities to get involved in projects but not promoted

ConsNot nimble like it used to be, stifled by process
Lacking CAPEX for development
Politics and back-stabbing often get in the way
Management too much of a clique

Advice to Senior ManagementLose the politics, be more open and have more direction

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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technical advisor

Anonymous Employee (Current Employee)

I have been working at Telefónica part-time

Prosgreat salary, if involved in new projects o2 mangers will give you support

Conslike to outsource, sells your job to sky

Advice to Senior Managementstop outsourcing

Yes, I would recommend this company to a friend

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Great place to work when looking for nice and safe environment

Anonymous Employee (Current Employee)

I have been working at Telefónica full-time

ProsFlexible working, supportive environment, Good Work-Life Balance

ConsHuge Corporation, bureaucratic approach, slow decision making, many decisions are still done in Spain

Advice to Senior ManagementEncourage less hierarchy, establish faster ways of getting things done, high potentials and outperformers should be rewarded better otherwise this leads to average and mediocre results instead of outstanding,, salaries should not based on age but performance, high bonus incentives would get jobs done quicker and better

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Great company

Recruiter (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Telefónica full-time for more than 3 years

ProsLot’s of opportunity to work on European projects and to move up in your career

ConsLocation of the Slough office.

Advice to Senior ManagementNeed to be closer to the day to day workings of their teams and understand the stress on the ground.

Yes, I would recommend this company to a friend

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Sold all it's workers to Capita without as much as an apology

Customer Service Advisor (Current Employee)
Leeds, England

I have been working at Telefónica full-time for more than 10 years

ProsWon't be working for them after 1st July. Thought they were a great company to work for up until now. They offered flexible benefits and good work/life balance and I had defended them to all the customers throughout thick and thin

ConsThey don't care about their staff or customers. Capita have taken ove all call centre operations and will start looking for any way to save money

Advice to Senior ManagementWhy ruin a good company because you are in debt by outsourcing most of the operations?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Enjoyable and fun place to work meeting a wide range of people every day

Anonymous Employee (Former Employee)

I worked at Telefónica

ProsFlexible working
Great staff
Good discounts for staff contracts etc
Slightly above average salary for retail job
lots of stores

ConsCan be a bit boring at times when the store was quite. But overall it is a good place to work in retail, by far the best retail job I have had

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Extremely good company to work for with great career progression opportunities once in

Anonymous Employee (Former Employee)

I worked at Telefónica

ProsForward thinking, professional, fun challenging

ConsYou need to be a team player

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Excellent place to work, struggling in recent times, like a lot of technology companies

IT PM (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Telefónica full-time for more than 5 years

ProsGreat culture, market leader, good benefits, largely a successful business model. Global view and reach coming in to play with increasing influence of Telefonica in Spain

ConsRecent globalisation with Telefonica bringing a lot of complexity, innefficiency, and pain during transformation. May be seen as UK is dropping to standards of the centre - although a lot of the luxuries afforded to O2 UK are now not available in today's economic climate.

Advice to Senior ManagementKeep going, remember values.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Career Opportunities
         

 

Great start to my career

Relationship Manager (Former Employee)
Slough, Berkshire, South East England, England

I worked at Telefónica full-time for more than 8 years

ProsThere were great opportunities throughout the business with a focus on personal development. If I found a relevant course for my personal/business development 9 times out of 10, it got approval.
The company can do culture resonated from the Board to the everyday manager. I worked with so many people that took pride in their work, overall a really empowering experience.

ConsOver the years I worked at BT Cellnet, Cellnet, O2 and finally Telefonica O2; there were constant restructuring, unfortunately the process didn't always identify the skill gaps created by the great people that left and the impact on productivity could be felt for months after.

Advice to Senior ManagementI made a conscious effort to know the leadership Team but many of my colleagues could not name the board members nor were they interested in finding out.

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Short and not so sweet

Knowledge Manager (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Telefónica full-time for more than a year

ProsEmployee recognition scheme 'Fan Club' is a good idea.

ConsLack of honesty and integrity from immediate management regarding job status

Advice to Senior ManagementExamine employees more closely when reorganising, and keep the ones that achieve rather than the ones wuth the sales patter

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Telefónica reviews and ratings - including employee satisfaction and approval ratings for Telefónica CEO Cesar Alierta. All 152 reviews are posted anonymously by Telefónica employees.