Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated 17 November 2014
Updated 17 November 2014
198 Reviews
3.5
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
50 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica as a contractor (more than an year)

    Pros

    Lots of energy and passion, flexible working

    Cons

    Complexities of organisation can make decisions slow

    Advice to ManagementAdvice

    Simplify

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not bad could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecoms Specialist in Leeds, England
    Former Employee - Telecoms Specialist in Leeds, England

    I worked at Telefónica full-time (less than an year)

    Pros

    Great brand relaxed atmosphere to work

    Cons

    Too many egos trying to impress senior management

    Advice to ManagementAdvice

    Just get on with it

    Recommends
    Neutral Outlook
  3.  

    If you have the talent and deliver results, you will be given opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Slough, Berkshire, South East England, England
    Current Employee - Senior Manager in Slough, Berkshire, South East England, England

    I have been working at Telefónica full-time (more than an year)

    Pros

    Good benefits, car, health & excellent pension.
    Fun and friendly place to work.
    Spacious, modern office.
    There is a gym at the office.
    The staff canteen is pretty good.
    If you knuckle down and do a good job, you will be recognised and given exposure to new tasks & job opportunities.

    Cons

    Slough...
    Slough...
    Slough!!!
    Re-orgs & redundancies are fairly common, but to be fair this is the case at all mobile network operators.
    The hierarchy is less flat than other organisations that i have worked in.
    Some of the internal intranet tools are terrible.

    Advice to ManagementAdvice

    Focus less on cost-cutting and invest more cash into new products and future revenue generation.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good employer - great working atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica part-time (more than an year)

    Pros

    Good working atmosphere,
    Good training,
    Competitive salaries for the work performed
    Better than out source companies
    Sunday salary bonus
    free coffee
    some parking availiable
    Have set salary scales

    Cons

    Unsociable hours
    Not a great job to be doing
    Not always able to park
    over time staffing levels are not always enough
    No commission opportunities for non-sales staff, especially technical staff

    Advice to ManagementAdvice

    Recognize the achievers and implement fast track schemes
    Give more incentives
    make more schemes for employees, i.e. healthcare, save share etc...

    Recommends
    Positive Outlook
  6.  

    Used to be a lovely place to work for, now its changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Watford, East of England, England
    Former Employee - Sales Advisor in Watford, East of England, England

    I worked at Telefónica part-time (more than an year)

    Pros

    Staff contracts are great. You get to leave the store soon after shop is closed, rarely have to stay behind for long.

    Cons

    Targets! Management are so persistent on targets they will encourage you to practically do anything for a sale. It's better to work in a busier store, in quieter stores it is harder to exceed all your targets.

    Advice to ManagementAdvice

    Store managers need to be more understanding and realistic of targets in certain areas.

    Doesn't Recommend
  7. 1 person found this helpful  

    Went from excellent to disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Director in Slough, Berkshire, South East England, England
    Current Employee - Content Director in Slough, Berkshire, South East England, England

    I have been working at Telefónica full-time (more than 5 years)

    Pros

    There was a lot of autonomy in the Content department, as long as you were creating traffic and/or money.

    Cons

    Board management who didn't have a clue about content, social networks, or non-voice data.
    People pushing wasteful initiatives to advance their careers, at a cost of millions to the company.

    Advice to ManagementAdvice

    Learn to trust successful people and let them get on with their job, even if you don't understand what they do.

    Recommends
    Neutral Outlook
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project/Programmer Management in Slough, Berkshire, South East England, England
    Current Employee - Project/Programmer Management in Slough, Berkshire, South East England, England

    I have been working at Telefónica full-time (more than an year)

    Pros

    The cutting edge technological projects work that is embarked on by the company is very challenging and presents a wide range of opportunities for the right skilled

    Cons

    To many changes in business in a short span of time..decision making is very slow

    Advice to ManagementAdvice

    Change doesn't necessarily mean reduction...should explore reallignment opportunities as well

    Recommends
    Positive Outlook
  9.  

    Was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Leeds, England
    Former Employee - Manager in Leeds, England

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Forward thinking company, who put the customer first. Very technology driven, so great place to work if you like new gadgets, and cool working environements

    Cons

    Occasional internal recruitment was related to who you knew and not what you knew. Lots of travel up and down the M1,

    Recommends
    Neutral Outlook
  10.  

    good work environment accross business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Engineer in London, England
    Current Employee - Test Engineer in London, England

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    Good colleagues, magnifient knowledge, vibrant ideas

    Cons

    bad communication between departments best business in the world

    Recommends
    Positive Outlook
  11.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Bonus, discount and the basic pay

    Cons

    Lack of appreciation and work life balance

    Advice to ManagementAdvice

    More effective people management and less dropping pressure from above

    Recommends
    Negative Outlook

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