The Children's Place
2.4 of 5 393 reviews
www.childrensplace.com Secaucus, NJ 5000+ Employees

The Children's Place Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

2.4 393 reviews

                             

29% Approve of the CEO

The Children's Place President & CEO Jane Elfers

Jane Elfers

(192 ratings)

28% of employees recommend this company to a friend
393 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "A higher than most employee discount, 30% off even on clearance items"
    in 27 reviews
  • "Great discount off anything on-top of sales going on"
    in 22 reviews
Cons:
  • "Associates are expected to train upper management when unqualified management is hired"
    in 39 reviews
  • "They should have a better system so you don't have to get a last minute babysitter"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Co-Store Manager

Co-Manager (Former Employee)

I worked at The Children's Place full-time for more than 5 years

Pros- Fast paced business time flys
- There is always something to do
- Opportunity for growth within company
- Great group of Team members

Cons- Management has to LIVE in the stores. No, home life.
- No payroll to work with company allocates payroll with no sense of the business.
- Its hard to keep a good well trained staff when you can only offer associates 10hrs per week(w/countless oncall shifts) at some point.
- Separation between Corporate and the Field
- Corporate seems to hand out directives by the seat of their pants
- Corporate doesnt give field enough time to plan & set events. Store closes at 9pm, associates are scheduled for 10pm and Corporate would send directives(ie. window change, sale markdowns, mini floorset changes )via email between 8pm-9pm that night that needed to be set prior to open of business the next day. It is one thing if it happens once in a while but it takes place 1-2 times per week.
- Marketing is constantly changed confuses customers along with associates. Its as if corporate changes their minds daily.
- Wrong marketing sent to stores
-Constant in-store corporate visits which starts to seem pointless since they dont take store feedback or either chooses to ignore field suggestions.
- Customer return system is HIGHLY INEFFECTIVE. Its time consuming and the thieves have a field day exploiting its many flaws. UPGRADE THE SYSTEM. We are giving money away that can be used in store(hours for the store)

Advice to Senior Management- Corporate should follow their own advice and PLAN ahead. It seems like theyre playing catch up
- Come up with a plan to avoid constant last minute Marketing changes.
- Shipment allocation to stores needs to be more streamlined. Stores never receive adequate replenishment of key Products(best sellers) but we are inundated with items that collect dust.
- Upgrade medical benefits package.
- Allocate realistic time frames to processing of shipment.
- Upgrade computer system(returns/exchanges)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Lesson learned

Assistant Manager (Former Employee)

I worked at The Children's Place full-time for more than a year

ProsGreat Co-workers, job was fun, busy, pay was decent

ConsWas brought on to become a store manager, hired my replacement and then since she had a degree they gave her the store manager position. DM's turn over faster than part time sales associates. No stability or consistency from one to the next.

Advice to Senior ManagementDon't believe everything people tell you, unfortunately they lie to get what they want.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

TCP Store Management

Store Manager (Former Employee)

I worked at The Children's Place full-time for more than a year

ProsFun environment, Nice Customers, Fashion based, Fast paced.

ConsPayroll was a downer, Upper Management was difficult at times.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Senior Management
         
  • Comp & Benefits
         

1 person found this helpful  

Unfair company to work for

Anonymous Employee (Current Employee)

I have been working at The Children's Place part-time for more than a year

ProsThe employee discount is good.There are some decent co workers. Most of the customers are decent. Floorsets are fairly easy to complete.

ConsAssociates are NEVER allowed to take breaks whether it be 15 minutes or 30 minutes. Associates are expected to train upper management when unqualified management is hired.

Advice to Senior ManagementAssociates are entitled to a 15 minute break. PLEASE hire qualified management.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Needs a consistent structure and updated processes

Sourcing (Current Employee)
Secaucus, NJ (US)

I have been working at The Children's Place full-time for more than a year

ProsAmazing benefits such as pay, reimbursements, vacation days etc.

ConsThe location is inconvenient for a lot of people, especially for commuters using mass transit. You'll be tired of the commute very quickly. As for the work, you need to go through multiple channels to get anything approved and systems are outdated as well. Structure is constantly changing and organization/motivation often takes a back seat to the amount of work

Advice to Senior ManagementPay more attention to your employees. They put in a lot of hard work and long hours but when they're getting no recognition it's hard to care about the work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Horrible

Assistant Store Manager (Former Employee)

I worked at The Children's Place full-time for less than a year

ProsDM was great but pulled in to many directions, good discount

ConsComplete chaos, store was filthy and customer service took a back seat to product processing

Advice to Senior ManagementForget test, hire the best person for the job

– I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Very good job for college student, flexible hours, easy job if you're good in costumer service.

Anonymous Employee (Current Employee)

I have been working at The Children's Place

ProsComfortable work place, no uniform

Conshours vary between months, low pay

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Retail experience provides skills in management, conceptualization of designs and marketing.

Visual Merchandising Manager (Former Employee)
Dubai (United Arab Emirates)

I worked at The Children's Place full-time for more than a year

ProsI like the culture and it fit my personality and values.

ConsThe brand is really good, the company as well, its just that you have to give up a lot of your time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Very fast paced

Team Lead (Former Employee)
Santa Ana, CA (US)

I worked at The Children's Place part-time for more than 3 years

ProsGood pay and always had something to do.

ConsExpect a lot from employees

Advice to Senior ManagementCompany needs to allocate more hours to stores

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Disloyal Company

In IT (Former Employee)
Secaucus, NJ (US)

I worked at The Children's Place full-time for more than 10 years

ProsIt is a Nice and clean facilities

ConsNo Loyalty to honest and hard working employees.

Advice to Senior ManagementTo be loyal to loyal and hard working employees. It is an unfair practice to give new upper management card blanche to restaff their department with their own people upon arrival without regards for the honest, hard working employees that have supported the company for many years before them. Then to fire them on the spot and escorting them out of the building like criminals.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for The Children's Place? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at The Children's Place reviews and ratings - including employee satisfaction and approval ratings for The Children's Place CEO Jane Elfers. All 393 reviews are posted anonymously by The Children's Place employees.