The Children's Place

  www.childrensplace.com
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The Children's Place Reviews

Updated 18 August 2014
Updated 18 August 2014
479 Reviews

2.3
479 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
227 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Store Level Is a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead
    Current Employee - Sales Lead

    Pros

    good employee discount, managers have ability to works several aspects of the business, relaxed attitude when it comes to scheduling, usually open to new ideas based on what is best for each store, great promotions for customers, decent raises once a year, nice culture with other stores in district

    Cons

    pushy with credit cards, stingy with payroll which leads managers to spend a lot of customer service time dealing with visual merchandising, does not promote from within the company/lots of outside hiring

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Awful working experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead  in  Sandy, UT (US)
    Former Employee - Sales Lead in Sandy, UT (US)

    Pros

    A fast paced environment where there is always something going on so you are never really bored. The discount is pretty awesome.

    Cons

    Some of the biggest cons I found while working there: Low pay, no payroll, they hardly gave any training to their employees, sometimes the workload is ridiculous, horrible district manager, everything changes last minute, store managers and employees are overworked, and they are not flexible with schedules at all!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Planning & Allocation  in  Secaucus, NJ (US)
    Former Employee - Merchandise Planning & Allocation in Secaucus, NJ (US)

    Pros

    The people are great and try to make TCP a fun place in order to cope with the huge amounts of stress and high expectations.

    Cons

    Unrealistic expectations. Every man /womanfor themselves culture. No teamwork or assistance from managers. Obscene amounts of work. No training. Extremly stressful environment. 0 appreciation for work done or the amount of work it takes do do all of their ad hoc and side projects. Stay Away!!

    Advice to ManagementAdvice

    Get a clue. It isn't worth pinching every penny when your entire staff is unhappy. Learn to treat your employees with some respect and appreciate them for their contributions instead of constantly pointing out their failures.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great job if you like working hard with no appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    Pros

    extreme weight loss due to stress

    Cons

    company values, upper management, store organization, promotional opportunities, EVERYTHING

    Advice to ManagementAdvice

    This is a TERRIBLE company to work for. Stores are given very little payroll...so little that it is just 2 associates all day. Then the store is expected to handle constant floor changes and updates, price changes every other day, all while training new associates and handling rude customers with their unruly children running through the store destroying displays. There is ZERO opportunity for growth in the company. Upper level management hires incompetent store managers and then refuses to handle the situation when the store manager is not performing. Instead of owning up to the poor decision, the blame game comes into play and fingers are pointed at everyone but the cause of the problem. You will work your butt off day in and day out, work ridiculous hours and then get zero appreciation from upper management. During store visits, you will not get any complements, only a huge list of things that are wrong...that's if the visitors even acknowledge your unworthy presence. Corporate sets ridiculous goals for the company credit card and when your team actually does meet the goal, the next month is set even higher. Again, no "thank you for your hard work. you did a great job." Instead, it's just "more, more, more." My advice to management: try living off what you pay your employees and when you can't afford to take care of your families, then re-evaluate how you do business. Or better yet, just close up shop and jump off a cliff. Then again....corporate hasn't listened thus far, so this was actually just a waste of my time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    I did not like working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Scarborough, ON (Canada)
    Former Employee - Sales Associate in Scarborough, ON (Canada)

    Pros

    fun environment, alot of kids, busy, and interactive

    Cons

    very low working hours at least at the scaborough town centre location (Toronto, Canada), I worked there for two days until I found a better job and they never paid me. I contacted my manager, HR, and payroll and they said they will fix it "as soon as possible" which is ridiculous if you ask me. Also its long hours on your feet and large work load. They hired alot of employees and only gav each sale associate 3 hour shifts.

    Advice to ManagementAdvice

    Update payroll and make it more organized, give employees more working hours and relieve the workload

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager
    Former Employee - Store Sales Manager

    Pros

    Great team within my own location as well as a couple of my fellow SSM's.

    Cons

    Outrageous expectations and absolutely no support to get the heavy workload completed. Unqualified upper management. Micro managing experienced, successful SSM's to the point of complete frustration. Pay is way below industry standard. No positive recognition...but there is plenty of time for negative recognition. You make company issued plans, work your tail off to beat them, only to have them set them higher and higher so there is no possible way for you to make bonus or have a successful review at the end of the year. You're told to get your store perfect for VP visit...do what it takes...only to be told AFTER the visit "No one should work 12 hour days for a visit prep, your stores should be that perfect all the time" no "thank you for the hard work"...nothing. Completely unmotivational.

    Advice to ManagementAdvice

    You're setting up your store management up for failure. Managers take their jobs seriously, work hard, give you good results and the only thanks is..."Now we want even more from you. Here are your new, out of reach goals" You will continue to lose great management, at a rapid rate, until you get this under control. Hire qualified leaders (District Managers) that actually know how to lead a team. Not "favorite" SSM's with no people skills.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    blah

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Brooklyn, NY (US)
    Former Employee - Sales Associate/Cashier in Brooklyn, NY (US)

    Pros

    Benefits for part time employees
    Typical retail job

    Cons

    Management under a lot of pressure and in turn associates are put under a lot of stress for very little pay

    Advice to ManagementAdvice

    Management and Royalty are two different words.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Clueless upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager
    Former Employee - Store Sales Manager

    Pros

    Employee discount is good especially since it can be used on all sale and clearance.

    Cons

    Senior mgt (DM, RM, and up) does not have a clue as to what it really takes to run a store. Between floor sets, price changes, shipment, and training employees there will never be enough time given to any area of need. They took away all training hours but expect you to fully train all new associates, leads, ect. Any down time available is usually spent on shipment or trying to complete the visual updates that they give every week. You aren't able to keep good associates around because of lack of hours. The competition is there with more hours and better pay. During peak times associates are too busy with pos transactions at the service desk helping other customers check out while the merchandise is walking out the door. They always give the hope of extra hours for back to school or holiday times but never follow through. Therefore customers are not given the attention they are truly needed on the sales floor. They expect you to push too much on the customer at the time of check out. It looses the personal side of the interaction of the sale with the customer when you have 8 or more things you have to upsell to the customer before they leave.

    Advice to ManagementAdvice

    Listen to your team and trust their decisions. Give back the training budget and hours for holiday. You'll gain it back with the merchandise that sells instead of it walking out the door unpaid.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Chicago, IL (US)
    Current Employee - Assistant Store Manager in Chicago, IL (US)

    Pros

    Offers health insurance, two weeks of paid time off, 30% off everything including clearance, flexible schedules including up to two weekends off a month, and holiday pay.

    Cons

    Company cut their budget on payroll so we are working with only two people in the store at all times which means we don't get bathroom breaks or breaks at all; This also makes it easier for theft. Old registers and old technology which makes the selling and return process very slow. No process on training which leads to under performing management and staff. To many price points in the store which leads to confusion and frustration from the customers. Lots of time and money wasted on changing prices every Monday night, sometimes the price changes one cent. Money wasted on marketing for the window and signage on the sales floor, used for one week then tossed in the trash. Customer service is horrible due to the only two employees working are on the registers and nobody is on the sales floor. Keep in mind, the store is running with only two people in the store at one time so no extra hours are given for tasks including training.

    Advice to ManagementAdvice

    Corporate makes decisions that are not in the company's best interest, before making changes YOU should work in a store for thirty days before implementing the changes. Company should focus on customer satisfaction and employee satisfaction before before making poor decisions based on profit margins.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Bronx, NY (US)
    Former Employee - Assistant Store Manager in Bronx, NY (US)

    Pros

    Great enviorment
    Move Up.quickly
    Flexible Schedule
    Employees Great
    Fun And uo beat

    Cons

    Under paid $12 assistant manager crappy
    Floor Set every wk or 2
    No Life always needed on days off n to stay late or work open to close
    Never Any pay roll
    Store Manager is hopeless
    Lack Of managment communication

    Advice to ManagementAdvice

    Do what u can do on ur time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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