The Children's Place Reviews

Updated 27 August 2014
Updated 27 August 2014
492 Reviews

2.3
492 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
233 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I did not like working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Scarborough, ON (Canada)
    Former Employee - Sales Associate in Scarborough, ON (Canada)

    I worked at The Children's Place part-time for less than a year

    Pros

    fun environment, alot of kids, busy, and interactive

    Cons

    very low working hours at least at the scaborough town centre location (Toronto, Canada), I worked there for two days until I found a better job and they never paid me. I contacted my manager, HR, and payroll and they said they will fix it "as soon as possible" which is ridiculous if you ask me. Also its long hours on your feet and large work load. They hired alot of employees and only gav each sale associate 3 hour shifts.

    Advice to ManagementAdvice

    Update payroll and make it more organized, give employees more working hours and relieve the workload

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Clueless upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager
    Former Employee - Store Sales Manager

    I worked at The Children's Place full-time for more than 3 years

    Pros

    Employee discount is good especially since it can be used on all sale and clearance.

    Cons

    Senior mgt (DM, RM, and up) does not have a clue as to what it really takes to run a store. Between floor sets, price changes, shipment, and training employees there will never be enough time given to any area of need. They took away all training hours but expect you to fully train all new associates, leads, ect. Any down time available is usually spent on shipment or trying to complete the visual updates that they give every week. You aren't able to keep good associates around because of lack of hours. The competition is there with more hours and better pay. During peak times associates are too busy with pos transactions at the service desk helping other customers check out while the merchandise is walking out the door. They always give the hope of extra hours for back to school or holiday times but never follow through. Therefore customers are not given the attention they are truly needed on the sales floor. They expect you to push too much on the customer at the time of check out. It looses the personal side of the interaction of the sale with the customer when you have 8 or more things you have to upsell to the customer before they leave.

    Advice to ManagementAdvice

    Listen to your team and trust their decisions. Give back the training budget and hours for holiday. You'll gain it back with the merchandise that sells instead of it walking out the door unpaid.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    blah

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Brooklyn, NY (US)
    Former Employee - Sales Associate/Cashier in Brooklyn, NY (US)

    I worked at The Children's Place part-time for more than a year

    Pros

    Benefits for part time employees
    Typical retail job

    Cons

    Management under a lot of pressure and in turn associates are put under a lot of stress for very little pay

    Advice to ManagementAdvice

    Management and Royalty are two different words.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall good - Just ridiculously high expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Orlando, FL (US)
    Current Employee - Assistant Store Manager in Orlando, FL (US)

    I have been working at The Children's Place full-time for more than a year

    Pros

    -Encouragement to move up
    -Ability to speak to your upper management (DM, RD, LPM) whenever needed; Open Door Policy even though they are not in the office

    Cons

    -Recent budget cuts decrease the benefits for holiday pay
    -Overly high expectations with extremely limited hours. There is not enough time/payroll to help the customers and complete the floorsets, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Store Level Is a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead
    Current Employee - Sales Lead

    I have been working at The Children's Place part-time for more than a year

    Pros

    good employee discount, managers have ability to works several aspects of the business, relaxed attitude when it comes to scheduling, usually open to new ideas based on what is best for each store, great promotions for customers, decent raises once a year, nice culture with other stores in district

    Cons

    pushy with credit cards, stingy with payroll which leads managers to spend a lot of customer service time dealing with visual merchandising, does not promote from within the company/lots of outside hiring

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great part time job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    Discount on children's clothes and flexible schedule..

    Cons

    Low pay and set amount of hours that the store can use.

  8.  

    Great Product and promotions for customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager  in  Houston, TX (US)
    Current Employee - Store Sales Manager in Houston, TX (US)

    I have been working at The Children's Place full-time for more than a year

    Pros

    Great pay . Great hours and great customers.

    Cons

    Too many prices changes and moves done daily,weekly as well as monthly.

    Advice to ManagementAdvice

    Don't work with the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Austin, TX (US)
    Current Employee - Assistant Store Manager in Austin, TX (US)

    I have been working at The Children's Place full-time for more than a year

    Pros

    This is a great job to have if you need a second job or even just something to get you out of the house. Honesty, it's a really easy job to have!

    Cons

    Compensation could definitely be better. They do offer health insurance and such but other than that on benefits, unless you're a Store Manager or higher, you don't get bonuses or much more.

    Advice to ManagementAdvice

    Listen to your associates. They know and understand more than you think. Your associates should have more benefits or more incentives. It would help everyone with in the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Open, friendly place for work

    Former Employee - Sales Associate  in  Scarborough, ON (Canada)
    Former Employee - Sales Associate in Scarborough, ON (Canada)

    I worked at The Children's Place part-time for less than a year

    Pros

    The management is friendly, engaging, and always thinking of ways to improve. They are helpful, easy to approach and talk to, and ready to help both the customer as well as their employees. Schedules are flexible, and managers are accommodating and very fair and understanding.

    Cons

    Hours are inconsistent. It is difficult to determine a stable or consistent paycheque, as you could work an abundance of hours during the holidays but then drop to only a few in a week immediately after.

  11.  

    Store Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Lead  in  Mishawaka, IN (US)
    Current Employee - Store Lead in Mishawaka, IN (US)

    I have been working at The Children's Place part-time for less than a year

    Pros

    There's always room to grow with this company. I was hired in for holiday help and I was promoted to Store Lead a couple months later.

    Cons

    It's retail so the pay isn't as good as I would like.

    Recommends
    Positive Outlook
    Approves of CEO

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