Glassdoor is your free inside look at Thomas Cook reviews and ratings - including employee satisfaction and approval ratings for Thomas Cook CEO Harriet Green. All 21 reviews are posted anonymously by Thomas Cook employees.
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Harriet Green
Current Employee – been working at Thomas Cook full-time for more than a year
Pros – great brand and reputation
market leader
Commitment to customers
exciting industry
potential to be great again
entering exciting period of change
strong new leaders and board of directors
power of online at last recognised
Cons – company is in debt
press and competitors undermining it
slow and always behind the times
Advice to Senior Management – dont take any prisoners, make the changes you need as fast as you can
get things moving
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-12 05:51 PDT
Former Employee – worked at Thomas Cook full-time for more than a year
Pros – Great initial training, both for sales as well as for destinations. Pleasant working environment, average salaries, not based on experience
Cons – Ideal for people coming out of school, or with an HND. Unsuitable for people over 30.
Yes, I would recommend this company to a friend
2013-05-17 17:22 PDT
Current Employee – been working at Thomas Cook full-time for more than a year
Pros – Well established company, recognized brand, interesting industry.
Cons – Unclear strategic direction, too much politics.
Advice to Senior Management – Make things simple.
No, I would not recommend this company to a friend
2012-08-31 02:42 PDT
Current Employee – been working at Thomas Cook
Pros – The People & The Product
Cons – Disorganised, do not complete projects, tend to move on to new iniatievs quickly, low turnover - no new blood and if new people come in they need to adopt TC way of working any new ideas are dismissed
Advice to Senior Management – Restructure Management Team - Bring in people from outside the travel industry
No, I would not recommend this company to a friend
2011-12-15 01:05 PST
Current Employee – been working at Thomas Cook
Pros – Concessions on holidays, company events such as celebrations, steady amount of work, fantastic team of people, dependable staff in times of need,
Cons – Management not quite sure what to do with team leaders, Some team leaders have had more development than others (such as myself) and are earning more because of it.
Advice to Senior Management – Give all staff a fair crack of the whip and don't look down on those at the entry level jobs as beneath you. If it wasn't for them, you wouldn't look good to your boss!
No, I would not recommend this company to a friend
2010-08-04 02:13 PDT
Current Employee – been working at Thomas Cook full-time for more than 3 years
Pros – enjoying my work,one of the best place to work.
Cons – i dont have to say any thing as i enjoted working
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-24 19:56 PST
Current Employee – been working at Thomas Cook full-time for more than 7 years
Pros – New things are getting to learn
Cons – Need to wait long for good things to come on your way
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-11 05:20 PST
Former Employee – worked at Thomas Cook full-time for more than a year
Pros – Opportunities if you are willing to seize them
Cons – Top management not always very competent
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-08 10:20 PST
Former Employee – worked at Thomas Cook full-time for more than 3 years
Pros – A lot of challengees and possibilities in this job. And of course a lot of friends and fun!!
Cons – Long working days and no weekends.
Yes, I would recommend this company to a friend
2012-09-24 13:07 PDT
Current Employee – been working at Thomas Cook
Pros – nice people, nice food, nice garden, discounts on travel
Cons – low salary, not always clear goals
2012-10-16 04:38 PDT
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