Towers Watson

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Towers Watson Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 328 reviews

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(164 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance(in 22 reviews)

  • Smart professionals, great working environment and work/life balance(in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work(in 40 reviews)

  • No work life balance during peak seasons(in 8 reviews)

328 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Make sure you have a people manager who takes development seriously.

    Analyst (Former Employee)

    ProsExposure to various clients and industries.

    Flexible work environment depending upon the office and the manager.

    ConsYou'll do the same work over and over again. If you get stuck with a people manager who doesn't care about development you can get dead ended. Some offices afford you more flexibility than others. Average benefits. I highly recommend not starting your career at Towers. Other firms do a much better job of developing their people. Go to Hay, Pay Governance or Pear Meyer if you are starting your career in this field. You'll be treated much better as an analyst or project manager.

    Advice to Senior ManagementDo a better job of picking people managers. Look at what offices have high turnover/haven't promoted people and ask yourself what has been the constant.

    No, I would not recommend this company to a friend

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    Good company

    Director (Current Employee) New York, NY (US)

    ProsFreedom, Flexibility, Opportunities, Culture, Colleagues

    ConsComplicated org structure makes navigation a challenge

    Advice to Senior ManagementNone - seem to be on track

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    Analyst (Former Employee) New York, NY (US)

    Pros-Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons-Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to Senior Management-Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company unless you work in the Finance Department

    Project Billing Analyst (Current Employee) Philadelphia, PA (US)

    ProsThere are opportunities to post out to other departments, but it is very rare and a slow process to transfer out of the Finance Department. The Finance Department is looked down upon and the workers are treated like peons. Management is very hands on and is constantly watching who is at their seats and working. The Department is micro managed from the Director down to the Supervisors. It is a very abrasive and tense environment.

    ConsI don't have anything positive to say about personal growth, promotions and leadership except it is very hard to move. The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large. Some people make 38,000 and some make 65,000 to do the same exact job.

    Advice to Senior ManagementThey need to evaluate the leadership role from the Supervisors up to the VP of the Department and make changes. Talk the talk, but also walk the walk. They have nice meetings but people are afraid to speak up and speak their minds for fear of retaliation or being terminated. Management is unapproachable and too hands on.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    Analyst (Former Employee)

    ProsReally smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    ConsPay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to Senior ManagementListen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    No, I would not recommend this company to a friend

     

    Reseracher

    Anonymous Employee (Current Employee)

    ProsYou can learn a lot from knowledgeable industry experts.

    ConsPay is below comparable opportunities.

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    Good

    Anonymous Employee (Former Employee)

    ProsOne of the prominent companies in the space

    Conswork-life balance could be improved

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    Professional team and incredibly diligent and smart.

    Consultant (Current Employee) Boston, MA (US)

    ProsProfessional, smart, diligent, lots of resources, team willing to help

    Consnone so far - very satisfied with the environment and the team

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Cheerful culture, good company to work

    Anonymous Employee (Current Employee)

    Prosnice smart people, good culture, true great company to work with

    Consdont feel theres nothing worth to mention

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Great company before merger, but still good now

    Anonymous (Former Employee)

    ProsColleagues are professional and smart. Reputation has already been built up, especially in the Exec Comp field. Top pay among peer companies, but definitely require top performance.

    ConsLegacy Towers Perrin has a different culture with Legacy Watson Wyatt. After merger, there's culture conflict when team members are from two legacies. Also there's a organizational restructuring which does not bring any good to integration.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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