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Towers Watson
3.2 of 5 190 reviews
www.towerswatson.com New York, NY 5000+ Employees

Towers Watson Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

3.2 190 reviews

                             

78% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(90 ratings)

60% of employees recommend this company to a friend
190 Employee Reviews
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1 person found this helpful  

Great values - bit stodgy since the merger

Director (Current Employee)
London, England

I have been working at Towers Watson full-time for more than 10 years

ProsGreat people - genuinely very clever; great IC, environment, collaborative, genuine , authentic and they live their values; long tenure;

ConsSenior leadership very average; not terribly dynamic; risk averse; conservative and traditional; too much silo'd behaviour between lines of business (but gettting better at that)

Advice to Senior ManagementPlease retire and let some younger more dynamic people get on with it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Towers Watson Segment Lead Recruiter responded to this review

May 14, 2013

Thank you for taking the time to write a review on glassdoor.com. We're glad to hear about all of the positive things about being a Director in London and pleased that your areas of concerns are ... More

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Glorified secretary, occasionally does basic arithmetic

Anonymous Employee (Current Employee)
London, England

I have been working at Towers Watson full-time

ProsGood people here if you can find them but they have all left.
With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

ConsYour hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
Low compensation.

Advice to Senior ManagementThink about why your analysts are leaving.
Think about the business model, loyalty is not a business model in this paradigm shift.
There is a gap between all levels of employees. What you think works may not work for your junior tier.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company to work for

Anonymous Employee (Current Employee)

I have been working at Towers Watson full-time

ProsWorldwide firm with personal recognition.

ConsNothing that I can think about

Yes, I would recommend this company to a friend

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The times are a changin!

Senior Consultant (Former Employee)
Reigate, England

I worked at Towers Watson full-time for more than 7 years

ProsVariety of work, flexibility to manage own work loads and good clients generally.

ConsTargets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

Advice to Senior ManagementYou lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Secretarial work

Anonymous Employee (Current Employee)

I have been working at Towers Watson full-time

ProsPeople are great if you are lucky enough to find them

ConsI do mostly secretarial and admin work

Advice to Senior ManagementGive your analysts better work and move faster with decisions

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Great place to learn

Investment Consultant (Current Employee)
Reigate, England

I have been working at Towers Watson full-time

ProsA great place to learn!
Excellent study support
Friendly culture
Young company and very social
Supportive of learning
Coworkers collaborate well and do not compete or judge
7% pension contribution is great

ConsIn the UK, the head office is in Reigate, which is in the middle of the countryside and very inconvenient to reach by both public transport and car (parking spaces are only given after working 4-5 years at the firm)
Hours can be long.
Not a good place to earn!
Career progression can be slow especially for technical, non-client facing roles
Career progression very much related to the time worked at the company, rather than your performance or the value you add.
No reward on hard work, promotion is the same as it is related to the time you've worked at the firm and bonuses are standardized
Very difficult and political to move teams, and limited opportunity to move across geographies despite being a global company
Managers only care about their own team and don't care about the company as a whole, limiting employees opportunities to learn how the business works
Every role in Towers Watson is very specialist due to the size of the firm, limiting future prospects and hindering exit opportunities

Advice to Senior ManagementOffer the employees a broader learning opportunity and the opportunity to move across teams and locations. Lots of good employees get stuck in the wrong team and then end up leaving the firm when they could have added lots of value to the firm

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bad management, lack of communication

Associate (Current Employee)
London, England

I have been working at Towers Watson full-time for more than a year

ProsThe people you generally work with are really nice and generally quite helpful.
Company pays for any study you want to do.

ConsManagement is poor in terms of communicating to employees leading to lack of team moral and motivation. Projects aren't planned properly meaning no organisation, work being rushed and having to be redone, etc.

Advice to Senior ManagementListen to your employees and take their thoughts into consideration

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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dreadfull local management

Senior Pensions Administrator (Former Employee)
Welwyn Garden City, England

I worked at Towers Watson full-time for more than 7 years

Prosjob to pay your bills

Conspeople are treated there like dirt, promotions by who you know and not what you know

Advice to Senior Managementthe big bosses need to put system in place where they can monitor technical knowledges and human skills of their managers on an annual basis by requesting feedback from all employees under the particular manager

No, I would not recommend this company to a friend

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Excellent study support.

Actuarial Consultant (Current Employee)
London, England

I have been working at Towers Watson full-time for more than 7 years

ProsExcellent study support. good opportunities for progression.

ConsSalary increases in th elast few years have been poor, but I guess this is market-driven.

Advice to Senior ManagementNeed to do more to retain junior associates.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Get on the conveyor belt, don't be ambitious, don't expect positive change. I'd suggest you dont bother!

Analyst (Current Employee)
London, England

I have been working at Towers Watson full-time for more than 3 years

ProsExceptional colleagues that keep you sane during the daily grind. CFA/FIA paid for and adequate study support. Exposure to a range of departments.

ConsManagement completely disintegrated from analysts. Pay is extremely low until senior management, which is freely admitted. You won't get promoted quickly by being good or working hard, you are put on a conveyor belt and expected to be happy with it. Bonus is a joke again until more senior and you have to wait for seniors to die/retire/leave before positions are made available.

London office is depressing and dull. Sometimes work 8am - 10pm whilst seniors leave at 6.

Only apply if you enjoy updating spreadsheets, models and drafting emails for seniors. If you're lucky they might let you "check" other peoples attempts at making the circle bullet points squares.

Advice to Senior ManagementIf you hire the top talent don't expect to keep them for long if you don't start treating them fairly. Look at the deadwood in the higher ranks and promote the potentials. Don't treat the underachievers the same as the stars.

No, I would not recommend this company to a friend

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