Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 17 November 2014
Updated 17 November 2014
398 Reviews
3.4
398 Reviews
Rating Trends

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Approve of CEO
Towers Watson CEO John Haley
John Haley
191 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 51 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Reigate, England
    Current Employee - Senior Analyst in Reigate, England

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO

    Towers Watson Response

    Oct 9, 2014Segment Lead Recruiter

    Thank you for your comments. Towers Watson operates a Total Rewards Package which we believe is competitive in the market but please do discuss this with your line manager as part of your ongoing ... More

  2. 1 person found this helpful  

    Great colleagues, shame about the managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Worked with mostly a nice bunch of people, good office locations in London, get to work alongside some very knowledgeable people. One definite plus is the name looks good on your CV if nothing else.

    Cons

    Understaffed for most of the time I was there and found it to be very old boys network, if they or the senior people liked you you did well, if not tough luck and no chance of moving up. Non existent work life balance. Not great on bonus payments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Towers Watson Response

    Oct 9, 2014Segment Lead Recruiter

    Thank you for your comments about our associates. We hope that our bonus structure is realistic and achievable and encourage work life balance, which can be evidenced by work such as that being ... More

  3. 1 person found this helpful  

    Used to be great as Towers Perrin .... but that was ages ago!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in London, England
    Current Employee - Consultant in London, England

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    - remnants of intellectual capital still make it a good consultancy compared to the big four (who suck in human resource consultancy);
    - aspires to be the mckinsey of strategic HR ... and on occasion does a good job!

    Cons

    - little shop mentality all over the business - a cottage industry like behaviour amongst pricipals who will give projects to their favourites, shutting out new talent or those that could outshine them
    - will they EVER reward their consultants with market rates .... ironical for a reward consultancy to not drink its own coolaid
    - very unfriendly to consultants with young families or those due to go on maternity etc (though they say its worse at the big four)

    Advice to ManagementAdvice

    - have been losing or not winning for a long time ... something is wrong
    - reward your peeps ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Towers Watson Response

    Oct 9, 2014Segment Lead Recruiter

    Thank you for your review. As mentioned in a previous comment we have recently carried out work around maternity leave which is hopefully a positive step.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Career enhancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non life actuarial manager in London, England
    Former Employee - Non life actuarial manager in London, England

    I worked at Towers Watson full-time (more than an year)

    Pros

    Professional, intelligent, and friendly colleagues.
    Reasonable pay
    Better than average IT though nothing to write home about
    Interesting and challenging work
    Pretty good morale

    Cons

    Too much down time between contracts.
    Uncompetitive chargeout rate
    Some of the best people have left
    At management level it can be difficult to work on projects other than those that fit your skill set, meaning less chance to diversify skilks - though still opportunities to get better at what you do know.

    Advice to ManagementAdvice

    Hold on to the more charismatic and popular people in your organisation as this is what made it a good place to work.

    Neutral Outlook
    Approves of CEO

    Towers Watson Response

    Oct 9, 2014Segment Lead Recruiter

    Thank you for taking the time to write a review and for noting our professional, intelligent and friendly colleagues.

  6. 2 people found this helpful  

    Supportive and encouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Always welcoming questions, support us through exams and always provide help through to qualification.

    Cons

    Due to the sheer size of the firm, it can be difficult to bring innovation to the forefront. Bureaucracy can slow firm in comparison to small competitors

    Recommends
    Neutral Outlook
    Approves of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments around study support.

  7.  

    Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst in London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to ManagementAdvice

    Better transparency.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Disconnected, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Many of the clients and actuaries that we worked with were very friendly and intelligent.

    Cons

    Accepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

    There doesn't seem to be enough awareness of competing technologies.

    Advice to ManagementAdvice

    Find ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

  9.  

    Glorified secretary, occasionally does basic arithmetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Towers Watson full-time

    Pros

    Good people here if you can find them but they have all left.
    With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

    Cons

    Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
    Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
    Low compensation.

    Advice to ManagementAdvice

    Think about why your analysts are leaving.
    Think about the business model, loyalty is not a business model in this paradigm shift.
    There is a gap between all levels of employees. What you think works may not work for your junior tier.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great values - bit stodgy since the merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England
    Current Employee - Director in London, England

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    Great people - genuinely very clever; great IC, environment, collaborative, genuine , authentic and they live their values; long tenure;

    Cons

    Senior leadership very average; not terribly dynamic; risk averse; conservative and traditional; too much silo'd behaviour between lines of business (but gettting better at that)

    Advice to ManagementAdvice

    Please retire and let some younger more dynamic people get on with it

    Recommends
    Positive Outlook
    Disapproves of CEO

    Towers Watson Response

    May 14, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review on glassdoor.com. We're glad to hear about all of the positive things about being a Director in London and pleased that your areas of concerns are ... More

  11. 3 people found this helpful  

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to ManagementAdvice

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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