Towers Watson Reviews

Updated 24 October 2014
Updated 24 October 2014
383 Reviews
3.4
383 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
187 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 48 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Career enhancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non life actuarial manager in London, England
    Former Employee - Non life actuarial manager in London, England

    I worked at Towers Watson full-time (more than an year)

    Pros

    Professional, intelligent, and friendly colleagues.
    Reasonable pay
    Better than average IT though nothing to write home about
    Interesting and challenging work
    Pretty good morale

    Cons

    Too much down time between contracts.
    Uncompetitive chargeout rate
    Some of the best people have left
    At management level it can be difficult to work on projects other than those that fit your skill set, meaning less chance to diversify skilks - though still opportunities to get better at what you do know.

    Advice to ManagementAdvice

    Hold on to the more charismatic and popular people in your organisation as this is what made it a good place to work.

    Neutral Outlook
    Approves of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for taking the time to write a review and for noting our professional, intelligent and friendly colleagues.

  2. 2 people found this helpful  

    Supportive and encouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Always welcoming questions, support us through exams and always provide help through to qualification.

    Cons

    Due to the sheer size of the firm, it can be difficult to bring innovation to the forefront. Bureaucracy can slow firm in comparison to small competitors

    Recommends
    Neutral Outlook
    Approves of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments around study support.

  3.  

    Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst in London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to ManagementAdvice

    Better transparency.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Disconnected, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Many of the clients and actuaries that we worked with were very friendly and intelligent.

    Cons

    Accepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

    There doesn't seem to be enough awareness of competing technologies.

    Advice to ManagementAdvice

    Find ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

  6.  

    Glorified secretary, occasionally does basic arithmetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Towers Watson full-time

    Pros

    Good people here if you can find them but they have all left.
    With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

    Cons

    Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
    Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
    Low compensation.

    Advice to ManagementAdvice

    Think about why your analysts are leaving.
    Think about the business model, loyalty is not a business model in this paradigm shift.
    There is a gap between all levels of employees. What you think works may not work for your junior tier.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great values - bit stodgy since the merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England
    Current Employee - Director in London, England

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    Great people - genuinely very clever; great IC, environment, collaborative, genuine , authentic and they live their values; long tenure;

    Cons

    Senior leadership very average; not terribly dynamic; risk averse; conservative and traditional; too much silo'd behaviour between lines of business (but gettting better at that)

    Advice to ManagementAdvice

    Please retire and let some younger more dynamic people get on with it

    Recommends
    Positive Outlook
    Disapproves of CEO

    Towers Watson Response

    May 14, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review on glassdoor.com. We're glad to hear about all of the positive things about being a Director in London and pleased that your areas of concerns are ... More

  8. 3 people found this helpful  

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to ManagementAdvice

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time

    Pros

    Worldwide firm with personal recognition.

    Cons

    Nothing that I can think about

    Recommends
    Approves of CEO
  10.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Consultant in Reigate, England
    Current Employee - Investment Consultant in Reigate, England

    I have been working at Towers Watson full-time

    Pros

    A great place to learn!
    Excellent study support
    Friendly culture
    Young company and very social
    Supportive of learning
    Coworkers collaborate well and do not compete or judge
    7% pension contribution is great

    Cons

    In the UK, the head office is in Reigate, which is in the middle of the countryside and very inconvenient to reach by both public transport and car (parking spaces are only given after working 4-5 years at the firm)
    Hours can be long.
    Not a good place to earn!
    Career progression can be slow especially for technical, non-client facing roles
    Career progression very much related to the time worked at the company, rather than your performance or the value you add.
    No reward on hard work, promotion is the same as it is related to the time you've worked at the firm and bonuses are standardized
    Very difficult and political to move teams, and limited opportunity to move across geographies despite being a global company
    Managers only care about their own team and don't care about the company as a whole, limiting employees opportunities to learn how the business works
    Every role in Towers Watson is very specialist due to the size of the firm, limiting future prospects and hindering exit opportunities

    Advice to ManagementAdvice

    Offer the employees a broader learning opportunity and the opportunity to move across teams and locations. Lots of good employees get stuck in the wrong team and then end up leaving the firm when they could have added lots of value to the firm

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Secretarial work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time

    Pros

    People are great if you are lucky enough to find them

    Cons

    I do mostly secretarial and admin work

    Advice to ManagementAdvice

    Give your analysts better work and move faster with decisions

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