Towers Watson Reviews

Updated 16 October 2014
Updated 16 October 2014
375 Reviews
3.4
375 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 28 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 47 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bad management, lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in London, England
    Current Employee - Associate in London, England

    I have been working at Towers Watson full-time (more than an year)

    Pros

    The people you generally work with are really nice and generally quite helpful.
    Company pays for any study you want to do.

    Cons

    Management is poor in terms of communicating to employees leading to lack of team moral and motivation. Projects aren't planned properly meaning no organisation, work being rushed and having to be redone, etc.

    Advice to ManagementAdvice

    Listen to your employees and take their thoughts into consideration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    dreadfull local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    job to pay your bills

    Cons

    people are treated there like dirt, promotions by who you know and not what you know

    Advice to ManagementAdvice

    the big bosses need to put system in place where they can monitor technical knowledges and human skills of their managers on an annual basis by requesting feedback from all employees under the particular manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Get on the conveyor belt, don't be ambitious, don't expect positive change. I'd suggest you dont bother!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England
    Current Employee - Analyst in London, England

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Exceptional colleagues that keep you sane during the daily grind. CFA/FIA paid for and adequate study support. Exposure to a range of departments.

    Cons

    Management completely disintegrated from analysts. Pay is extremely low until senior management, which is freely admitted. You won't get promoted quickly by being good or working hard, you are put on a conveyor belt and expected to be happy with it. Bonus is a joke again until more senior and you have to wait for seniors to die/retire/leave before positions are made available.

    London office is depressing and dull. Sometimes work 8am - 10pm whilst seniors leave at 6.

    Only apply if you enjoy updating spreadsheets, models and drafting emails for seniors. If you're lucky they might let you "check" other peoples attempts at making the circle bullet points squares.

    Advice to ManagementAdvice

    If you hire the top talent don't expect to keep them for long if you don't start treating them fairly. Look at the deadwood in the higher ranks and promote the potentials. Don't treat the underachievers the same as the stars.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technology Associate in London, England
    Former Employee - Client Technology Associate in London, England

    I worked at Towers Watson full-time (more than an year)

    Pros

    Nice people to work with, multicultural atmosphere

    Cons

    Long hours, no work - life balance.

    Advice to ManagementAdvice

    Employee's are not treated as individuals with lives and families. There is more to life than profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Excellent study support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Consultant in London, England
    Current Employee - Actuarial Consultant in London, England

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Excellent study support. good opportunities for progression.

    Cons

    Salary increases in th elast few years have been poor, but I guess this is market-driven.

    Advice to ManagementAdvice

    Need to do more to retain junior associates.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Merger very slow - many people unmotivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Towers Watson

    Pros

    Good benefits and work life balance

    Cons

    Lots of senor management haven't got a clue. Very much 'grade' orientated - you have to be a certain grade to have ceratin knowledge shared with you - very old fashioned approach

    Advice to ManagementAdvice

    Actually show an interest in your staf and appreciate that for many ex Towers Perrin staff in the UK this feels like a takeover

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Great clients, Great Resources, Poor Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    - Client Base is class leading for Benefits
    - Strong resources due to national depth
    - Reasonably flexible atmosphere (no one watching to see if I was at my desk from 8-5)
    - Pay and benefits were reasonable for my role and skill set
    - Variety of work is engaging
    - Worked with very talented people

    Cons

    - Work-life balance is an issue for many (trade-off for flexibility)
    - You're "in" or "out" here in terms of pay and promotions. I was generally in but I saw the disparity
    - Bureaucracy is too powerful
    - Career development is a joke in terms of going from mid level to senior level in Retirement. The decline of DB plans is killing their ability to move people to senior consultant and is driving away younger talent who would have found a way to partner roles in the past in retirement

    Advice to ManagementAdvice

    Invest in your 31-40s who are good in Retirement. Don't let dinosaur 50s and 60s weight the firm down. Figure out your best 1-3 people at this level in every office. Sit down and discuss what opportunities are available to them for the next 12-24 months and how those help them grow to level 50.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Excellent customer service and benefit advisory for Medicare eligible retirees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Jordan, UT (US)
    Current Employee - Customer Service Representative in South Jordan, UT (US)

    I have been working at Towers Watson full-time (less than an year)

    Pros

    Quality values expressed and encouraged, through OneExchange from Towers Watson, towards the medicare eligible customers is at the pinnacle of customer service and support. At first, aimed towards client relief and customer satisfaction, this organization began achieving much more than originally expected. Educating customers, clients, and even employees with interpersonal sensitivity, business management, and Insurance skills that is much needed in todays society.

    Cons

    Employee acquisition through seasonal "trial period."

    Advice to ManagementAdvice

    Employee quality/quantity needs projection measuring.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A good place to work as an actuary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in Dallas, TX (US)
    Former Employee - Actuarial Associate in Dallas, TX (US)

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Excellent actuarial student program, generous exam support and bonuses, smart people to work with and learn from; many training opportunities for new hires; lots of Fortune 500 clients, interesting projects.

    Cons

    Depending on projects, sometimes may need to work long hours to meet project deadlines. But it's the nature of consulting.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    No work life balance but great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Towers Watson

    Pros

    Great quality of work, good team, pay as per industry standards

    Cons

    Project dependent work, late working hours

    Advice to ManagementAdvice

    Offer Better remuneration

    Recommends
    Positive Outlook
    Approves of CEO

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