Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 15 December 2014
Updated 15 December 2014
406 Reviews
3.3
406 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
194 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Fast paced, good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Advisor in Richardson, TX (US)
    Current Employee - Benefit Advisor in Richardson, TX (US)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Good pay and has multiple shifts, day goes by quick as it is pretty fast paced. it is a call center so you have to be okay with that, but there is not really any cold calling.

    Cons

    Seasonal job, some people do get to stay through the off season but they will a lot of people go.

    Recommends
    Positive Outlook

    Towers Watson Response

    Nov 05, 2014Talent Acquisition

    Thank you for your positive comments.

  2.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL (US)
    Current Employee - Analyst in Chicago, IL (US)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Great people to work with

    Cons

    Pressure to deliver very high quality work under very tight deadlines

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great growth opportunity, no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at Towers Watson full-time (more than an year)

    Pros

    -You learn a lot really fast
    - Exposure to different clients and projects
    - Great people (overall really intelligent and collaborative)
    - Autonomy to make decisions and contribute in new ways to the business
    - You often choose your projects

    Cons

    - Work way too many hours
    - Way too much stress due to unreasonable client demands. Leadership rarely pushes back
    (both of these are common in consulting)

    Advice to ManagementAdvice

    - Focus on improving quality of life for employees
    - Make billable hours attainable without negatively impacting personal lives

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  5.  

    Client Oriented, Collaborative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Great Benefits
    Challenging workplace
    Collaborative Working Environment
    Casual Dress Code

    Cons

    Demanding work environment
    Challenging workplace
    Work-Life Balance

  6.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in San Francisco, CA (US)
    Current Employee - Senior Analyst in San Francisco, CA (US)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    The People are talented and great!

    Cons

    Work Life balance is tough!

    Advice to ManagementAdvice

    Ask your employees what they think would help.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great leadership and development.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson

    Pros

    Flexible hours, long term goals

    Cons

    Long hours can be stressful.

  8.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Benefits, Promotions, Work-life balance, Atmosphere

    Cons

    Personal growth, company values, training

    Recommends
    Neutral Outlook
  9.  

    Poor Leadership, Poor Training, Unorganized, A mess

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Decent Pay/Paid Time Off/40 hour work week

    Cons

    Training is bad, Very unorganized in Pittsburgh Call Center, Team Leads lack management experience, contractor hire process is horrible.

    Advice to ManagementAdvice

    UPPER management needs to know how bad it is.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A fabulous place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Towers Watson has a diverse workforce and is open to providing opportunities to all who seek them out. Offers flexible work arrangements where possible for those who have a good history working there.

    Cons

    Much of the career path at TW is self directed, therefore those who are not able to manage their own work or seek out internal opportunities to grow may fall under the radar.

    Recommends
    Approves of CEO
  11.  

    Unfortunately the company location in Pittsburgh, hiring process unorganized, not professional. Lack of training skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)

    I worked at Towers Watson full-time (less than an year)

    Pros

    Companys potential-skys the limit. The pay good for the position.

    Cons

    Training lacked the essential direction for the job functions. Anyone can read from slides, takes trainer interaction with new hires along with system practice. Either you got the skill set for CSR or not. Training should be more on systems toggling again with practice, worksheets or at least the opportunity to take proper notes. Not enough valuable time learning the clients needs. And most importantly, ,,, a company should not let one person with only ONE year of customer service experience EVER make most important decisions, ,, especially with the maturity level of a high school student. Presentation of your company is set in the attitude of your leaders regardless if they are lowest level management meaning a team lead.

    Advice to ManagementAdvice

    My advice for management is not needed for this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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