Trader Joe's Reviews

Updated 18 September 2014
Updated 18 September 2014
630 Reviews
3.4
630 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
402 Ratings

Review Highlights

Pros
  • Better than average (although used to be fantastic pay and benefits) (in 25 reviews)

  • The crew members are some of the most interesting and quirky people I have ever met (in 49 reviews)


Cons
  • Most managers are extremely lazy and pass all work along to the crew members (in 57 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member  in  Long Is City, NY (US)
    Former Employee - Part Time Crew Member in Long Is City, NY (US)

    I worked at Trader Joe's part-time for less than a year

    Pros

    Great company to work for with management that works with you. Very customer friendly which many other places have forgotten. Once you are employed you have the opportunity to learn just about every job in the store so people are interchangeable. One cool benefit that I liked besides the 10 percent discount was the fact that the company full funded my retirement plan with no employee contributions. That was cool. People from all walks of life work there and the diversity is great.

    Cons

    If you are looking for mental stimulation then you will not find it. Independent thinkers will go crazy. Since you are dealing with the public, people will be people. There will be some rude customers as well as some that expect you to be a mind reader.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Find a new career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's part-time for more than a year

    Pros

    The benifits is good. the starting pay is $13 an hr so dont cheap yourself.

    Cons

    Leadership is very Foney, they pretend to like you but they dont. All the managers secretly hate their job, so they will make your life hell if they dont like you.

    Advice to ManagementAdvice

    Find a new career if your not happy, support those who add value to trader joes not so much likes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Better than most retail, great short term job, not a viable career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's full-time for more than a year

    Pros

    Employees are, for the most part, treated with respect.
    10% discount on already cheap products is nice
    Employees are encouraged to be themselves
    Coworker/Customer harassment and abuse is not tolerated
    Job is not as monotonous and boring as most retail jobs…you are never on register for more than 3 hours
    Transferring to other stores all over the country is fairly easy and done consistently, which is great since TJs is located in most major cities.
    Coworkers are fun, intelligent, great attitude (mostly)
    Many customers are kind, interesting, funny. There is definitely a higher level of customer interaction.
    If you work long enough, you can make a decent hourly wage. But it will take a while.

    Cons

    On the flip side of the high level of customer service, you also have customers who expect you to bend over backwards for them which can result in unbelievable requests.
    It is a retail job…it is monotonous. After about 3 months you have learned everything you will learn and then it is just clocking your hours and getting through the day.
    For most employees, schedules are not consistent and in the slow season your hours will be drastically cut without consideration for your financial needs.
    Management unabashedly plays favorites with employees which, if you're not a favorite, will affect your hours and pay.
    Promotions are rare and not based on merit. In the stores in my area, we have had several promotions of people who are simply awful. My store, at least, is ridiculously sexist. Unqualified men get promoted over qualified women constantly.
    Pretty much every long term employee has a back injury.
    Training is virtually nonexistent.

    Advice to ManagementAdvice

    Train employees, don't hire employees if you don't have time to train them.
    Instill actual regimented training programs and stick to them.
    If you want to avoid turnover, treat good employees well.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Trader Joe's - Part time crew member review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Bellevue, WA (US)
    Former Employee - Crew Member in Bellevue, WA (US)

    I worked at Trader Joe's full-time for more than 3 years

    Pros

    Small discount on food, fun coworkers and flexible schedules.

    Cons

    The pay isn't amazing, and it's pretty disorganized with lot's of weird favoritism.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Used to be great, not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's part-time for more than 5 years

    Pros

    It's essentially a very easy, mindless job. Hours are somewhat flexible and the other employees are great. Decent benefits, but...

    Cons

    The benefits have been cut. Employees now have to work a minimum of 30 hours per week to qualify for health benefits whereas it used to be 17.5 hours weekly. This has negatively impacted longtime crew members and morale is down. Lots of favoritism. There is also little room for advancement if you're a woman who plans on having a family. We have only 2 (of 12) female managers who work a difficult 10 hr/day ascending/descending schedule, i.e. different times every day of the week.

    Advice to ManagementAdvice

    Start treating employees more fairly across gender and racial lines. I work in an urban environment yet the employees are overwhelmingly white. Also more attention/direction needs to be handed down form a corporate level regarding the changes in the company as of late. Everyone is on edge at my location.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Oakland, CA (US)
    Current Employee - Crew Member in Oakland, CA (US)

    I have been working at Trader Joe's full-time for more than 3 years

    Pros

    Usually an electric atmosphere.

    Cons

    Little emphasis on employee safety. No Sunday or Holiday premium pay.

    Advice to ManagementAdvice

    Increase employee safety awareness. Pay at least time and a half to employees who help their store while sacrificing their holidays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Good place to work for benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Crew  in  Denver, CO (US)
    Current Employee - Crew in Denver, CO (US)

    I have been working at Trader Joe's part-time for less than a year

    Pros

    Good benefits like discount and health insurance.

    Cons

    "Full timers" vs "part timers". If you are not management you are NOT given full time hours.

    Advice to ManagementAdvice

    Take mates from behind their two wheelers and pallet jacks and let them develop their staff. Hire captains that can take risks for their crew.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Trader Joe's Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time for more than 10 years

    Pros

    Financial compensation, overall benefits package

    Cons

    Lack of opportunities for professional growth

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Hard work for relatively low wages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Los Angeles, CA (US)
    Current Employee - Crew Member in Los Angeles, CA (US)

    I have been working at Trader Joe's part-time for more than a year

    Pros

    Managers are generally friendly and fair. Positive atmosphere. Product is awesome. Regular customers are loyal and eventually become family. Schedule flexibility for part time employees.

    Cons

    Corporate culture continues to undermine the once fun atmosphere behind the scenes. Strenuous work. A lot of injuries occur to crew members. Pay started at $10.00/hour even with college education. Slow promotion path. Fluctuation with bi-annual pay increases. Benefits have become harder to qualify for.

    Advice to ManagementAdvice

    Upper management should actually listen to crew members suggestions and advice. Consider starting pay commensurate to education level.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Crew Member (part time/full time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  San Francisco, CA (US)
    Former Employee - Crew Member in San Francisco, CA (US)

    I worked at Trader Joe's full-time for more than 5 years

    Pros

    Discount is 10% off everything in the store.
    "Tastings" which do include beer and wine (if you are of age of course) for Product Knowledge
    Crew Members can be be around your age bracket and always have a great attitude.
    Have the ability to get a raise... which is every 6months after that you have to wait a year after that.

    Cons

    Management can fire you at their will.
    Management can play "favorites" with certain crew members
    Seniority does not matter in this job.
    Customers always think their entitled to treat you like crap. Don't take anything personally from them.

    Recommends
    Approves of CEO

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