Trader Joe's Reviews

Updated 25 October 2014
Updated 25 October 2014
662 Reviews
3.4
662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
420 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 52 reviews)

  • The benefits are great considering it's non-union part time work (in 47 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 64 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in San Diego, CA (US)
    Current Employee - Crew Member in San Diego, CA (US)

    I have been working at Trader Joe's full-time (less than an year)

    Pros

    Positive Atmosphere, Upbeat work environment

    Cons

    Nights and Weekends, Weird Customers and Poor Parking

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    An upbeat, fun atmosphere to work in with great upward mobility offered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    Selling a superior product makes working feel more genuine. You can be proud of what you are putting on the shelves and ringing up.

    Cons

    Some really early mornings and crowds of customers can be hectic and hard to deal with.

    Advice to ManagementAdvice

    Try to be out on the floor with the crew and customers to get a feel for how the flow of the store works.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Section Leader in Houston, TX (US)
    Former Employee - Section Leader in Houston, TX (US)

    I worked at Trader Joe's full-time (less than an year)

    Pros

    Great company, good pay, decent benefits.

    Cons

    Hours are dependent on overall store success, so earning more pay sometimes seems out of your control.

    Advice to ManagementAdvice

    Be more visible!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Atmosphere with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY (US)
    Current Employee - Crew Member in New York, NY (US)

    I have been working at Trader Joe's full-time (less than an year)

    Pros

    Everyone says the attitudes of the employees at Trader Joe's is way better than anywhere else especially in NYC. I feel part of the reason is that the management makes their crew members feel comfortable, is there to help them learn and grow, and accommodates and trusts everyone working their.

    Cons

    It can get pretty hectic as well as physically challenging. Dealing with the often demanding and rude customers is emotionally challenging as well.

    Advice to ManagementAdvice

    Communication is key especially because there is such a big staff so that's very important.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    The smiles are all painted on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Downers Grove, IL (US)
    Former Employee - Crew Member in Downers Grove, IL (US)

    I worked at Trader Joe's full-time (more than 8 years)

    Pros

    -Decent benefits, though going downhill since '13
    - Good discount on food 10%
    - Other crew, you'll work side by side with the other crew members in the store, you'll become fast friends.

    Cons

    - Promotions only come to 'yes-men' and tattletales, if you're the kind of person that likes to watch your fellow crew and report to management all that you see, TJ's is for you. Unless, you're complaining to HR about the current management, then you get transferred.
    - District managers are overworked, and in the end don't care about the morale of the store, as long as they're making numbers.
    - Management/Captains are 'untouchable' - Worked with a store manager that had been transferred 3 times due to sexual harassment cases. Which then started again at each new store.
    - Pay, I came on in the mid '00s, and eventually was being paid more than my supervisors/managers. They will lowball you.

    Advice to ManagementAdvice

    Pay attention to the whole crew, you may find that the mood in the store is a lot less happy than the 'captain' says it is. Also, if something is policy, hold everyone to it, too many times rules are broken because the store is doing well in sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Work with some great people but overall sexist boys club.-review by former Mate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mate (Assistant Manager) in Long Island City, NY (US)
    Former Employee - Mate (Assistant Manager) in Long Island City, NY (US)

    I worked at Trader Joe's full-time (more than an year)

    Pros

    10% discount
    They hire some really great people who can feel like family over time.

    Cons

    Work/life balance is dismal. Worked 6 months straight of 2PM till 1AM with Tuesday and Wednesday off.
    Male employees who make sexist or racist remarks get a pass if they've been working there for more than 3 years. Even with management and HR having knowledge of it these men just get shuffled around instead of having the problem actually be dealt with.
    Men also make higher salaries than female counterparts.
    In my experience the store manager I worked under did not care about anything and brushed people off which is frustrating when you know they make over 100000 a year and can't even pretend to care about the staff.

    Advice to ManagementAdvice

    Focus more on staff and people who bring real value to your company opposed to giving some seniority loyalty to people who are over all destructive to your brand. Take sexual harassment and racial comments more seriously.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    It "could" be amazing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    Super fun environment! Great people to work with.

    Cons

    Advancement is a hard path with little direction on how to do so...

    Advice to ManagementAdvice

    Rethink recent changes, focus on crew and mate development to further strengthen the company growth.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    High energy and good vibes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)

    I worked at Trader Joe's full-time (more than 10 years)

    Pros

    The work atmosphere is great, with quality benefits, fair compensation, and a good team vibe.

    Cons

    Becoming more corporate, and the hours for Mates are difficult s for my family (early starts and late days both).

    Advice to ManagementAdvice

    A few too many cooks in the kitchen with the new structure - almost as many Mates (managers) as crew it seems, and sometimes there is confusion as to who is "in charge".

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Fun and maddening at the same time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate
    Current Employee - Mate

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Good benefits, excellent retirement plan. Two wage review periods a year for hourly crew. 10 percent discount on all merchandise...even booze!

    Cons

    Extremely tough on your body...very physical. Descending manager schedule leaves little time for sleep, let alone relaxation during the work week.

    Advice to ManagementAdvice

    50 hour work week for Mates really takes its toll on you physically and mentally.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Larchmont, NY (US)
    Former Employee - Crew Member in Larchmont, NY (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    -Friendly work environment
    -Emphasis on training and internal promotion
    -Concerned with employee welfare
    -Teaches excellent customer service
    -Allows employees to learn about products through sampling programs

    Cons

    -Every once and a while there will be customers who are overly entitled or unpleasant, but this is the exception rather than the rule.

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO

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