Trader Joe's Reviews

Updated 23 October 2014
Updated 23 October 2014
661 Reviews
3.4
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
420 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 52 reviews)

  • The benefits are great considering it's non-union part time work (in 47 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 64 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Palm Desert, CA (US)
    Former Employee - Crew Member in Palm Desert, CA (US)

    I worked at Trader Joe's part-time (less than an year)

    Pros

    co-workers are friendly
    easy to figure out
    you get assigned different duties through your shift so you don't get tired as quickly
    everyone has a positive attitude
    you get benefits as long as you have more than 21 hours a week worked

    Cons

    Not many... The managers and crew members can form cliques which is pretty annoying.
    You get evaluated solely on how managers see you but not by actual customer reviews. So if you aren't in the clique with the managers then you probably won't get a good review.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Section Leader in Houston, TX (US)
    Former Employee - Section Leader in Houston, TX (US)

    I worked at Trader Joe's full-time (less than an year)

    Pros

    Great company, good pay, decent benefits.

    Cons

    Hours are dependent on overall store success, so earning more pay sometimes seems out of your control.

    Advice to ManagementAdvice

    Be more visible!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Atmosphere with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY (US)
    Current Employee - Crew Member in New York, NY (US)

    I have been working at Trader Joe's full-time (less than an year)

    Pros

    Everyone says the attitudes of the employees at Trader Joe's is way better than anywhere else especially in NYC. I feel part of the reason is that the management makes their crew members feel comfortable, is there to help them learn and grow, and accommodates and trusts everyone working their.

    Cons

    It can get pretty hectic as well as physically challenging. Dealing with the often demanding and rude customers is emotionally challenging as well.

    Advice to ManagementAdvice

    Communication is key especially because there is such a big staff so that's very important.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    An upbeat, fun atmosphere to work in with great upward mobility offered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    Selling a superior product makes working feel more genuine. You can be proud of what you are putting on the shelves and ringing up.

    Cons

    Some really early mornings and crowds of customers can be hectic and hard to deal with.

    Advice to ManagementAdvice

    Try to be out on the floor with the crew and customers to get a feel for how the flow of the store works.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    It "could" be amazing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    Super fun environment! Great people to work with.

    Cons

    Advancement is a hard path with little direction on how to do so...

    Advice to ManagementAdvice

    Rethink recent changes, focus on crew and mate development to further strengthen the company growth.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    The smiles are all painted on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Downers Grove, IL (US)
    Former Employee - Crew Member in Downers Grove, IL (US)

    I worked at Trader Joe's full-time (more than 8 years)

    Pros

    -Decent benefits, though going downhill since '13
    - Good discount on food 10%
    - Other crew, you'll work side by side with the other crew members in the store, you'll become fast friends.

    Cons

    - Promotions only come to 'yes-men' and tattletales, if you're the kind of person that likes to watch your fellow crew and report to management all that you see, TJ's is for you. Unless, you're complaining to HR about the current management, then you get transferred.
    - District managers are overworked, and in the end don't care about the morale of the store, as long as they're making numbers.
    - Management/Captains are 'untouchable' - Worked with a store manager that had been transferred 3 times due to sexual harassment cases. Which then started again at each new store.
    - Pay, I came on in the mid '00s, and eventually was being paid more than my supervisors/managers. They will lowball you.

    Advice to ManagementAdvice

    Pay attention to the whole crew, you may find that the mood in the store is a lot less happy than the 'captain' says it is. Also, if something is policy, hold everyone to it, too many times rules are broken because the store is doing well in sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    High energy and good vibes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)

    I worked at Trader Joe's full-time (more than 10 years)

    Pros

    The work atmosphere is great, with quality benefits, fair compensation, and a good team vibe.

    Cons

    Becoming more corporate, and the hours for Mates are difficult s for my family (early starts and late days both).

    Advice to ManagementAdvice

    A few too many cooks in the kitchen with the new structure - almost as many Mates (managers) as crew it seems, and sometimes there is confusion as to who is "in charge".

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Amazing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Larchmont, NY (US)
    Former Employee - Crew Member in Larchmont, NY (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    -Friendly work environment
    -Emphasis on training and internal promotion
    -Concerned with employee welfare
    -Teaches excellent customer service
    -Allows employees to learn about products through sampling programs

    Cons

    -Every once and a while there will be customers who are overly entitled or unpleasant, but this is the exception rather than the rule.

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I love working at Trader Joe's. Fantastic people, lots of focus on personal growth and community involvement. Fun and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Sign Artist in Cary, NC (US)
    Current Employee - Crew Member/Sign Artist in Cary, NC (US)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    The company treats it's employees very well. The culture is laid back but also teamwork-focused and driven. Employees respect one another and work hard. I have learned a lot about marketing, merchandising, leadership, and genuine relationships with customers and co workers.

    Cons

    Weekend work is a must, but it's easy to request off if needed. Honestly can't think of many cons at all.

    Advice to ManagementAdvice

    Keep doing what you're doing. Don't lose sight of the importance of treating your employees well.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good benefits, however experience dependent upon location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sign Artist
    Former Employee - Sign Artist

    I worked at Trader Joe's full-time (more than 5 years)

    Pros

    Surrounded by a lot of great and different types of food. Job keeps you on your toes, because there is always work to be done.

    Cons

    Management can change quite often.

    Advice to ManagementAdvice

    Communication and proper training is key.

    Recommends
    No opinion of CEO

Work at Trader Joe's? Share Your Experiences

Trader Joe's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.