Travelers Companies

  www.travelers.com
  www.travelers.com

Travelers Companies Reviews

Updated 19 December 2014
Updated 19 December 2014
724 Reviews
3.5
724 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
471 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Once proud and great St Paul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in London, England
    Current Employee - Underwriter in London, England

    I have been working at Travelers Companies full-time (more than 10 years)

    Pros

    Erm... It is ok finding a parking space at the office and, erm.... the sandwich company that does the rounds each day sells hot soup!

    Cons

    Joined the company when it was The St Paul in the early 2000s, at which point there was an atmosphere of creativity, encouragement and above all empowerment. Employees efforts and results were rewarded and appreciated. Along comes Travelers and.. oh dear.. Talk about dragging a once proud and great company through the muck. An underwriting unit can make as much money as you like and any excuse will be used not to reward.. Creativity is stifled due to extreme internal bureaucracy (officially termed 'collaboration'), a blame culture is well and truly present with the burgeoning and bloated management structure covering their backs 24/7. Oh, did I mention the insufferable management buzz-words and phrases bandied around the place with soviet style hypocricy such as 'leveraging our talent advantage', 'reaching out to us' and of course 'collaborative approach'. This is even before I have began to start on the recent and disasterous reorganisation. Oh dear.

    Advice to ManagementAdvice

    Talk to your employees on a plain and simple level and lets make the company what it once was.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Stable, company with very sharper leaders and managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Stability, great health benefits, a lot of PTO, many opportunities

    Cons

    Very corporate, very conservative. Hard to maintain work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    AE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Great work envirnoment, with flexibility as long as you get the job done. Managment is best in class. Pension plan is a very big bonus.

    Cons

    Some other departments within the company are not as great to work for. However on a top level executive level it's a very well run organization.

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  5.  

    Gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Nice coworkers and great flexibility

    Cons

    Bad management that played favorites

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Room to grow, great benefits, great salary, responsive management

    Cons

    Typical corporate behavior- shady actions, create an atmosphere of confusion

    Advice to ManagementAdvice

    Be more transparent- be more responsive

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Alpharetta, GA (US)
    Current Employee - Account Manager in Alpharetta, GA (US)

    I have been working at Travelers Companies

    Pros

    Flexible, benefits, management, salary and employees.

    Cons

    No holiday parties offsite and too many meetings.

    Advice to ManagementAdvice

    Continue being flexible.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Great teamwork. Busy fast paste. A lot of collaboration.

    Cons

    No room to grow. Company does not promote within

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company with lots of growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Hartford, CT (US)
    Current Employee - Operations in Hartford, CT (US)

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Lots of different areas to work in whether you're into marketing, finance, underwriting, operations, technology or event planning.

    Cons

    Some areas of the company are a bit clicky, but then again, you're likely to find that anywhere.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Return to Work Specialist
    Current Employee - Return to Work Specialist

    I have been working at Travelers Companies

    Pros

    Great company. Great benefits. They're willing to reward hard workers.

    Cons

    Heavy volume, but nothing that isn't manageable.

    Advice to ManagementAdvice

    Metrics are less important than customer service. Insureds care more about responsiveness than our own internal metrics.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Hartford, CT (US)
    Former Employee - Intern in Hartford, CT (US)

    I worked at Travelers Companies as an intern (less than an year)

    Pros

    The people are genuinely great, friendly, and very willing to help. The culture in every office is great.

    Cons

    It is an aging company.

    Advice to ManagementAdvice

    Invest in younger talent.

    Recommends
    Neutral Outlook
    Approves of CEO

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