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Travelers Companies
3.3 of 5 425 reviews
www.travelers.com Hartford, CT 5000+ Employees
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Travelers Companies Reviews

Updated May 18, 2013
All Employees Current Employees Only

3.3 425 reviews

                             

80% Approve of the CEO

Travelers Companies Chairman & CEO Jay S. Fishman

Jay S. Fishman

(292 ratings)

63% of employees recommend this company to a friend
425 employee reviews
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Hartford, CT (US)

Former Employee – worked at Travelers Companies full-time for more than 7 years

ProsThe people you work with are great. Overall they are very helpful, pleasant and genuinely care about each other.

ConsThe leadership in certain business units is not very strong. Many of the leaders are unsure of themselves and lack strong leadership skills.

Advice to Senior ManagementEmpower your people and give them autonomy to execute.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

London, England

Current Employee – been working at Travelers Companies full-time for more than 10 years

ProsErm... It is ok finding a parking space at the office and, erm.... the sandwich company that does the rounds each day sells hot soup!

ConsJoined the company when it was The St Paul in the early 2000s, at which point there was an atmosphere of creativity, encouragement and above all empowerment. Employees efforts and results were rewarded and appreciated. Along comes Travelers and.. oh dear.. Talk about dragging a once proud and great company through the muck. An underwriting unit can make as much money as you like and any excuse will be used not to reward.. Creativity is stifled due to extreme internal bureaucracy (officially termed 'collaboration'), a blame culture is well and truly present with the burgeoning and bloated management structure covering their backs 24/7. Oh, did I mention the insufferable management buzz-words and phrases bandied around the place with soviet style hypocricy such as 'leveraging our talent advantage', 'reaching out to us' and of course 'collaborative approach'. This is even before I have began to start on the recent and disasterous reorganisation. Oh dear.

Advice to Senior ManagementTalk to your employees on a plain and simple level and lets make the company what it once was.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Hartford, CT (US)

Former Employee – worked at Travelers Companies full-time for more than 7 years

ProsCompensation is very fair, in particular considering light workload.

ConsThere is not enough work to keep everyone busy and challenged.

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Overland Park, KS (US)

Current Employee – been working at Travelers Companies full-time for more than a year

Proscoworkers, chance to earn overtime in winter do to volume. great PTO plan

Conslack of advancement as claim positions are being blended. some offices are downsizing as renewals are down. have to be on committees to get noticed. pretty much have to work off the clock to finish any extra project to "exceed expectations".

Advice to Senior Managementembrace change. listen to your employees who have ideas to improve the enterprise,

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Travelers Companies full-time

ProsGood benefits;
Competitive salary;
Fair hours.

ConsStyle over substance;
More work with less;
Too many meetings/procedures.

Yes, I would recommend this company to a friend

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San Francisco, CA (US)

Current Employee – been working at Travelers Companies full-time for less than a year

ProsGreat financial company, underwriting discipline, subject matter expert resources.

ConsThis is the way we've always done it mentality. Paper files, PAPER FILES still. Almost no focus on process improvement. Very cheap on employee perks (outside of your standard benefits) i.e. break room has a sink and fridge only.

No, I would not recommend this company to a friend

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Current Employee – been working at Travelers Companies

ProsGreat co-workers and good pay.

ConsHigh levels of job-related stress

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Travelers Companies full-time

ProsLarge, well managed company with many different roles available

ConsConservative culture, employee satisfaction not high enough.

No, I would not recommend this company to a friend

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Former Employee – worked at Travelers Companies full-time

Prosgood pay. good benefits. paid time off is nice with available purchase of up to 5 more days.

Consclosed minded leadership. weak collaborative efforts for progress. very dismissive to change. antiquated ideology. verbally abusive and cocky managers were allowed to continue growing within the company in the field offices vs. the home office. the company is basically run out of hartford and st. paul. the field offices have their own cultures based on geography. this can either be good or bad. culturally...be prepared to be a cog in the wheel. just be good at what youre asked an nothing more. otherwise you'll be encroaching on your bosses territory and b/c all the roles are so small potentially into her bosses as well. Travelers conducts business with the ant colony mentality. your made to fit this role and thats it. creativity is not allowed. work here at your own risk. Undw's beware as well. technology investments continue to grow within the company to begin replacing the need for so much overhead in salary expenses for big $$$$ underwriters. Soon the select model will overtake all business units....gotta love Jay. I continue to buy stock b/c i believe in what the company is doing for the future...but beware your own course here.

Advice to Senior Managementgrow a pair and do something about it.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Denver, CO (US)

Former Employee – worked at Travelers Companies full-time for more than 10 years

ProsLow risk, low chance of layoffs. Comfortable work environment and decent benefits.

ConsLimited advancement opportunities, high turnover of motivated young employees recruited out of college once they build a decent resume. You need to get creative and network in order to advance... take ownership of your career and decide where you want to end up (are you OK topping out at Sr. Account Executive, Sr. Claims Adjuster, etc., or do you want to aim higher?)

Advice to Senior ManagementTake a look at the retention of UPDPs and other young professionals at the 3-5 year mark... some of the best talent leaves the company.

No, I would not recommend this company to a friend

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