Travelers Companies Reviews

Updated 28 August 2014
Updated 28 August 2014
666 Reviews

3.3
666 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
439 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 40 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 42 reviews)


Cons
  • There is no work life balance, although they continually stress that it exists (in 27 reviews)

  • Micromanage, no work life balance, ridiculous work load (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Once proud and great St Paul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  London, England
    Current Employee - Underwriter in London, England

    I have been working at Travelers Companies full-time for more than 10 years

    Pros

    Erm... It is ok finding a parking space at the office and, erm.... the sandwich company that does the rounds each day sells hot soup!

    Cons

    Joined the company when it was The St Paul in the early 2000s, at which point there was an atmosphere of creativity, encouragement and above all empowerment. Employees efforts and results were rewarded and appreciated. Along comes Travelers and.. oh dear.. Talk about dragging a once proud and great company through the muck. An underwriting unit can make as much money as you like and any excuse will be used not to reward.. Creativity is stifled due to extreme internal bureaucracy (officially termed 'collaboration'), a blame culture is well and truly present with the burgeoning and bloated management structure covering their backs 24/7. Oh, did I mention the insufferable management buzz-words and phrases bandied around the place with soviet style hypocricy such as 'leveraging our talent advantage', 'reaching out to us' and of course 'collaborative approach'. This is even before I have began to start on the recent and disasterous reorganisation. Oh dear.

    Advice to ManagementAdvice

    Talk to your employees on a plain and simple level and lets make the company what it once was.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Good people, bad systems. Lots of opportunity, but easier if you are related to someone high up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 2vp  in  Hartford, CT (US)
    Current Employee - 2vp in Hartford, CT (US)

    I have been working at Travelers Companies full-time for more than 8 years

    Pros

    Large, financially sound, many offices, and opportunities.

    Cons

    Compensation favors new employees and leaves existing employees behind.
    Relatives get ahead faster.
    Puts office locations in the suburbs.

    Advice to ManagementAdvice

    You should take a look at your current employees how are committed to the company (i.e. the millennials that didn't leave after 3-5 years) and make sure they are compensated commensurate with their peers. That's why we are leaving....

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Travelers has a nice facility with welcoming and friendly employees.

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Sales Consultant  in  Richardson, TX (US)
    Current Employee - Sales Consultant in Richardson, TX (US)

    I have been working at Travelers Companies full-time for less than a year

    Pros

    Travelers is a great company with endless opportunities.

    Cons

    Hard to become employed but once you are in, the sky is the limit.

    Advice to ManagementAdvice

    Have not technically started working there yet.

    Recommends
    Positive Outlook
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  5.  

    I enjoyed it a lot. It was interesting and I loved the people I worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Glens Falls, NY (US)
    Former Employee - Customer Service Representative in Glens Falls, NY (US)

    I worked at Travelers Companies full-time for more than 5 years

    Pros

    They provide whatever you need no questions asked to get your job done.

    Cons

    Managers can be clicky, if one has an opinion it is shared rather than making their own judgments.

    Recommends
    No opinion of CEO
  6.  

    Pretty decent job with good benefits and hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Return to Work Nurse Case Manager  in  Dallas, TX (US)
    Former Employee - Return to Work Nurse Case Manager in Dallas, TX (US)

    I worked at Travelers Companies full-time for more than a year

    Pros

    Good work environment with good hours, benefits, and no on-call, you can leave work at work. The pay is decent and you have some flexibility with hours. Dress is business casual.

    Cons

    Sticklers for time management/billing. Much of the review process is opinion-based. An ordinary person has little room for advancement. Very little done for morale/team building.

    Advice to ManagementAdvice

    A company should not promote those who didn't perform well. Difficult to take people seriously or respect their position of authority if you do not respect their work ethic as a colleague. Little things like casual Fridays does a lot to help morale.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Excellent rewarding job opportunity as a nurse case manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Nurse Case Manager  in  Nashville, TN (US)
    Current Employee - RN Nurse Case Manager in Nashville, TN (US)

    I have been working at Travelers Companies full-time for more than 5 years

    Pros

    Excellent working conditions, salary, benefits,etc

    Cons

    Advancement can be an issue

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Travelers Pricing Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Learning environment that encourage success.

    Cons

    Stressful and mundane at times.

  9.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Hartford, CT (US)
    Current Employee - Senior Consultant in Hartford, CT (US)

    I have been working at Travelers Companies full-time for more than a year

    Pros

    Can know a lot in a short time period

    Cons

    A little stressful, and pay is not that good

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Losing talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time

    Pros

    Large corporation with stability and growth

    Cons

    Losing focus on customer service to satisfy metrics

    Advice to ManagementAdvice

    Listen to your employees ideas of what works in the field

    Neutral Outlook
    Approves of CEO
  11.  

    Good company to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies as an intern

    Pros

    a decent size of R&D. smart people. easy to work with. a lot of fun to work there. very well organized internship.

    Cons

    compensation is not quit competitive compared to other data analysis jobs in some other industries; but within the insurance industry it's just decent

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