TripAdvisor Reviews

Current Employee – been working at TripAdvisor full-time

Pros – Bosses are very nice and approachable, compensation balances the work load they are giving. Fun environment and people around

Cons – It gets too silent at most of the times

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TripAdvisor full-time

Pros – Started when part of Expedia. I loved the benefits and perks. We lost some perks when spinning off from Expedia. When I started, the company was smaller, teams were about 1/3 of the size they are now and I felt as though the treated their employees like gold....with mediocre pay but awesome bonus structure. Snacks, lunches, outings etc are great...but not enough to create career satisfaction.

Cons – Very poor management and very top heavy. "Lead by example" is not something practiced here. Nothing is confidential with your manager or HR. Teams are heavily micro-managed. Individuals who are successful in their positions are encouraged to stay in their position. Management is incredibly short sighted thinking you're best for the company at status quo instead of grooming you for greater things. They have lost many talented people due to this practice. Poor performers are consistently promoted due to "friendships" they have with senior management. That being said, promotion from within is incredibly limited especially when considering upward mobility within your own team. Morale is incredibly low. Annual raises are below industry standards and below cost of living adjustments.

Advice to Senior Management – Clean house. The idea that you can find better outside the company for positions instead of within your own 4 walls is shortsighted. No one responds to the confidential surveys honestly. My team is "coached" on how to respond...on every survey you send out. Have employees review their managers and their manager's managers in the way they review themselves. Confidentially; and not TA confidentially but truly confidentially.

No, I would not recommend this company to a friend

Current Employee – been working at TripAdvisor full-time for more than a year

Pros – - Small travel benefits
- Fun industry
- Good if you're right out of college and looking to make new post college friends

Cons – - Awful management
- No career growth opportunities
- Senior management doesn't listen and only hears what they want to hear
- Poor communication with employees
- Location is far out of the city and they plan to move even further in 2013

No, I would not recommend this company to a friend

Current Employee – been working at TripAdvisor

Pros – Great people to work with who really care about TripAdvisor. Great working environment, a little quiet on occasions. Excellent benefits.

Cons – Lack of communication within teams.
Inter-departmental fighting for glory.
Lack of respect for others (there's someone who brings his dog into the office most days and allows it to wander around, complaints have been made by those frightened of dogs and nothing has been done).

Advice to Senior Management – Some managers should not be managers, they have over inflated egos and will take the praise for the work of their team, they are only out for themselves and their next payrise or promotion.
Steve, ask employees how they are yourself rather than believe the hype that you are getting fed.

Yes, I would recommend this company to a friend

Current Employee – been working at TripAdvisor full-time for more than a year

Pros – Great work/life balance
Very intelligent coworkers
Fast paced, small 1-2 week projects
Free shuttle to/from the office
Pretty much never have to pay for lunch

Cons – Lots of legacy code to support, can be a disaster at times
Office is a way out of the city

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TripAdvisor full-time for less than a year

Pros – - Amazing benefits
- Great company perks - daily/in the office as well as events held for employees
- Things move very quickly.
- New products coming out all the time and opportunities to work on new things
- Lots of opportunities to make suggestions through contests, surveys, etc., regardless of job level

Cons – - Much of the communication between departments is done via email instant messaging - most of the time that is fine, but sometimes you need in person meetings.

Advice to Senior Management – - Much of the communication between departments is done via email instant messaging - most of the time that is fine, but sometimes you need in person meetings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TripAdvisor full-time for more than a year

Pros – TripAdvisor treats their employees like gold! The benefits (other than vacation time) are the best around and the people working here are genuinely nice and smart. Truly the best working environment I have ever been in. I may have gained 10 pounds though due to the amazing free lunches and the unlimited "snack" wall.

Cons – As I mentioned above, they could be better about vacation time, especially for a travel company. You start with 3 weeks vacation, no personal days. They give "Summer Fridays" but you end up having to put in 40 hours during the week that you take a summer Friday so it doesn't really feel like a perk.

Also, there are a lot of layers of management that probably do not need to exist. TA could save some money by eliminating a few layers. They can get a lot more productivity out of the staff they currently have.

Advice to Senior Management – There could be better training opportunities in general. They bring in outside consultants sometimes but it seems like it would be better to have people on staff full-time since from what I have seen the outside consultants they have for training are not very impressive.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TripAdvisor as an intern for less than a year

Pros – Smart People
Nice collaboration environment
free lunch
high growth

Cons – not a clear path for career advance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TripAdvisor full-time for more than 3 years

Pros – Unlike their peer tech companies (Amazon, Google, Facebook...), TripAdvisor has the flexibility to allow people to move into new roles. If you don't like what you're doing, you can talk to folks and try out a new role. Engineers are regularly encouraged to rotate through other teams to get new perspectives and ways to work. In some cases, the movement is through to non-engineering departments. Again, unlike most places, TripAdvisor works to prevent the "round hole/square peg" problem.

Cons – It is a little intimidating to work with this many smart folks. You have to play at the top of your game. I would also prefer the office to be in a cooler location. Then again, we're outgrowing this space, so perhaps we will move.

Advice to Senior Management – In some small elements, shift from a fast-follower to being perceived as thought leaders.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at TripAdvisor full-time for more than 3 years

Pros – Good collegues, friendly, relax working environment

Cons – Bit show in decision making
Change a lot