TripAdvisor Reviews

Updated 27 August 2014
Updated 27 August 2014
186 Reviews

3.7
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
146 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 14 reviews)

  • benefits are good, free lunch, outting, etc (in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Brilliant work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    I love my job and everything about the company. The benefits are very good and the offices are equipped with free drinks, food and fresh fruit.

    Cons

    I feel too many roles and decisions are taking solely from America without taking into consideration opinions and feedback of other teams and offices around the world

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great fast and energetic atmosphere, amazing multicultural job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  London, England
    Current Employee - Senior Manager in London, England

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    A combination of very smart people and the energetic and positive atmosphere that really helps you make a real impact in results and be at the center of the online travel business industry. Very good package of compensation and benefits, specially for well-being and discounted travel opportunities.

    Cons

    The size of the company, with more that 1500 employees, and the fact that it's now a public company (Nasdaq:TRIP) could make you miss some of the beauties of a the start-up way of live.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great brand to work for and love the staff benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  London, England
    Current Employee - Recruiter in London, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    UK staff benefits are good and continually increasing. Central London office is in a great location and co-workers are all very diligent people whom I enjoy working with.

    Cons

    Sometimes it can feel that the internal understanding/support for European teams is lacking, from the US head office.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    regrettable experience over the last 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  London, England
    Current Employee - Account Manager in London, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    benefits, location in London, commissions

    Cons

    management, company policy about reviews control and customer service

    Advice to ManagementAdvice

    should be more on the field and understand the real impact of the website on hoteliers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    London office better than Newton

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A  in  London, England
    Current Employee - N/A in London, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Soho Square location with roof terrace
    Social committee who try to get engagement amongst people
    Multi-cultural staff
    Great product in marketplace

    Cons

    Newton power struggle to maintain control across a 'global company'
    Internal politics
    Pathetic HR leadership in Newton
    No career growth pathways

    Advice to ManagementAdvice

    Foster more team work and spirit amongst employees - Newton is a morgue and london will head the same way soon too.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - SEM Analyst  in  London, England
    Current Employee - SEM Analyst in London, England

    I have been working at TripAdvisor

    Pros

    great recognition (if working in the right team/for the right boss).
    decent compensation.
    good social events (drinks, parties etc).
    management very approachable.

    Cons

    not always clear who to approach/notify when things don't work.
    information sharing across teams could be much improved.
    company growing very fast, feels less personal than it used to

    Advice to ManagementAdvice

    make more resources available to get things done (for all teams).
    ensure information is being shared across teams, improve collaboration of teams

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Good work life balance. Very smart people to work with. Very fast paced environment.

    Cons

    Be prepared to move really fast.

  9.  

    Very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Pennington, NJ (US)
    Current Employee - Software Engineer in Pennington, NJ (US)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    FANTASTIC work environment, beautiful new office, excellent managers, summer Friday program, benefits galore. Best practices tend to be followed on a day-to-day basis, and it is clear that everyone cares about the product we're putting out. Professional development is stressed through the company's Compass program. I was able to complete CISSP training for free, and I'm currently learning new programming languages in addition to Russian.

    Cons

    The Cruise Critic brand is located in Pennington, NJ which is just about the midpoint between New York and Philadelphia. Because of the location it is difficult to fill Software Engineer positions, as many people are not willing to travel so far to get to work.

    Advice to ManagementAdvice

    It might be a good idea to move the tech department of Cruise Critic closer to New York (or Philadelphia) in order to expand the talent pool.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Amazing benefits including free healthcare, gym reimbursement, shuttles from Central and Kendall Square, free snacks, and much more

    Cons

    Not many, but some might pop up with the continued rapid expansion of the company. So far, so good with work-life balance.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Treats people really well, limited opportunities for promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time

    Pros

    Great place to work, as it's a culture that cares if you get your work done, but lets you have a good time while doing it. Camaraderie is great within teams, and collaboration between teams is getting better. Very flexible for work/life balance.

    Cons

    Not a ton of opportunities for growth, communication between teams could use improvement

    Recommends
    Neutral Outlook
    Approves of CEO

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