UPS Reviews

Updated 18 September 2014
Updated 18 September 2014
2,516 Reviews
3.4
2,516 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Abney
11 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Derby, England
    Current Employee - Shift Supervisor in Derby, England

    I have been working at UPS full-time for more than 10 years

    Pros

    good benefits, pension and salary. with job security

    Cons

    Can be tough culture, but for those willing can be good promotion prospects

    Advice to ManagementAdvice

    can be unsocial hours

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Clerk  in  London, England
    Former Employee - Data Entry Clerk in London, England

    I worked at UPS full-time for more than 8 years

    Pros

    flexibility , good team and understanding team leader

    Cons

    management improvement will good and easy going manager

    Advice to ManagementAdvice

    n/a

  3.  

    A steep learning curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer  in  Sheffield, England
    Current Employee - Trainer in Sheffield, England

    I have been working at UPS full-time

    Pros

    Good salary and good benefits.

    Cons

    None. A good place to work

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    Dishonest Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Dewsbury, England
    Former Employee - Supervisor in Dewsbury, England

    I worked at UPS full-time for more than 10 years

    Pros

    Reasonably well paid for the industry, but you will have to put in the hours to earn it.

    Cons

    Hypocritical Managers. Company policies are not followed, all in the name of profit. Bullying is rife, from the highest managers downwards. Dishonesty is the best way forwards. If you go by the book, don't expect to progress

    Advice to ManagementAdvice

    You have a policy book, use it. You have a code of business conduct, use it. Be honest.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to work, but work you must

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Bristol, England
    Former Employee - Sales Associate in Bristol, England

    I worked at UPS

    Pros

    strong brand, good reputation, reliable service, reasonably well paid

    Cons

    long hours and a never ending supply of admin

    Advice to ManagementAdvice

    trust your people to do their job without analysis paralysis

    Recommends
    Approves of CEO
  7.  

    UPS - A Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administration  in  Nottingham, England
    Current Employee - Administration in Nottingham, England

    I have been working at UPS

    Pros

    job security, christmas chocolate box! competetive salary based on similar jobs in the local area. holiday allowance is good, in own department always willing to be flexible. fairly relaxed working day within own department. recognition scheme works well in general even though it is just a token gesture. open door policy works but getting results is a different matter

    Cons

    lack of promotion based on merit and actual ability, management team selected on basis of who you know and not what you know, cliquey atmosphere. not interested in helping employees reach their potential. working environment could be better, cramped office space, bad building maintainence. inability to apply its own policies.

    Advice to ManagementAdvice

    listen to employees more, sometimes they have good ideas, we are educated people who can think you know! look at the yearly ERI, this should tell you what is happening!

    Doesn't Recommend
    No opinion of CEO
  8. 5 people found this helpful  

    Good company, easy to get lost in a sea of fellow employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Jacksonville, FL (US)
    Former Employee - Anonymous Employee in Jacksonville, FL (US)

    I worked at UPS

    Pros

    I enjoyed UPS. The people are great, the pay is fair, and the benefits were good. Most managers really cared about their staff.

    Cons

    Sometimes there is office drama. It is difficult to progress in one's career because there are just so many employees. It is easy to get stuck.

    Advice to ManagementAdvice

    Please keep your eyes on opportunities to grow your employees. Also, be cognizant of office politics so it does not create a dreary work environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Don't make the mistake of turning down this position. It's your biggest door opener!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Delivery Driver  in  Dallas, TX (US)
    Current Employee - Package Delivery Driver in Dallas, TX (US)

    I have been working at UPS full-time for less than a year

    Pros

    Generous compensation package and benefits. No chance for nepotism or cronyism which makes it a fair field for advancement. Training and education of employees is the ceiling of industry standard which gives career a boost if another opportunity arises elsewhere.

    Cons

    Very fast paced career from the start. Working conditions are based on the weather of the region. Strict rules to abide by while wearing uniform or driving (protects company name and image). Don't make plans unless it is on your day off.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatch Administrative  in  Louisville, KY (US)
    Former Employee - Dispatch Administrative in Louisville, KY (US)

    I worked at UPS part-time for more than 3 years

    Pros

    Great pay, great benefits, great co-workers. A very great place to work, as long as you are able to wait until a full-time position opens up and you are selected for that position. A great place to work for college students.

    Cons

    Need more full-time opportunities available.

    Advice to ManagementAdvice

    Should definitely try to have more full-time opportunities available for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Pay, Very Challenging Jon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Full Time Supervisor  in  Orleans, NY (US)
    Current Employee - UPS Full Time Supervisor in Orleans, NY (US)

    I have been working at UPS full-time for more than 5 years

    Pros

    Great Pay, Bonus, Benefits, Promotion Potential

    Cons

    Work Life Balance with some positions is really bad

    Advice to ManagementAdvice

    Depends on who you get

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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