UPS Reviews

Updated 22 October 2014
Updated 22 October 2014
2,590 Reviews
3.4
2,590 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Abney
42 Ratings

Review Highlights

Pros
  • Part-time supervisor position is helpful due to possible tuition reimbursement (in 239 reviews)

  • Very structured organization with great benefits and hard working employees (in 235 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 89 reviews)

  • Union dues seem steep when you're making just over minimum wage part time (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Derby, England
    Current Employee - Shift Supervisor in Derby, England

    I have been working at UPS full-time (more than 10 years)

    Pros

    good benefits, pension and salary. with job security

    Cons

    Can be tough culture, but for those willing can be good promotion prospects

    Advice to ManagementAdvice

    can be unsocial hours

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Clerk in London, England
    Former Employee - Data Entry Clerk in London, England

    I worked at UPS full-time (more than 8 years)

    Pros

    flexibility , good team and understanding team leader

    Cons

    management improvement will good and easy going manager

    Advice to ManagementAdvice

    n/a

  3.  

    A steep learning curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Sheffield, England
    Current Employee - Trainer in Sheffield, England

    I have been working at UPS full-time

    Pros

    Good salary and good benefits.

    Cons

    None. A good place to work

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 3 people found this helpful  

    Dishonest Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Dewsbury, England
    Former Employee - Supervisor in Dewsbury, England

    I worked at UPS full-time (more than 10 years)

    Pros

    Reasonably well paid for the industry, but you will have to put in the hours to earn it.

    Cons

    Hypocritical Managers. Company policies are not followed, all in the name of profit. Bullying is rife, from the highest managers downwards. Dishonesty is the best way forwards. If you go by the book, don't expect to progress

    Advice to ManagementAdvice

    You have a policy book, use it. You have a code of business conduct, use it. Be honest.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to work, but work you must

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Bristol, England
    Former Employee - Sales Associate in Bristol, England

    I worked at UPS

    Pros

    strong brand, good reputation, reliable service, reasonably well paid

    Cons

    long hours and a never ending supply of admin

    Advice to ManagementAdvice

    trust your people to do their job without analysis paralysis

    Recommends
    Approves of CEO
  7.  

    UPS - A Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administration in Nottingham, England
    Current Employee - Administration in Nottingham, England

    I have been working at UPS

    Pros

    job security, christmas chocolate box! competetive salary based on similar jobs in the local area. holiday allowance is good, in own department always willing to be flexible. fairly relaxed working day within own department. recognition scheme works well in general even though it is just a token gesture. open door policy works but getting results is a different matter

    Cons

    lack of promotion based on merit and actual ability, management team selected on basis of who you know and not what you know, cliquey atmosphere. not interested in helping employees reach their potential. working environment could be better, cramped office space, bad building maintainence. inability to apply its own policies.

    Advice to ManagementAdvice

    listen to employees more, sometimes they have good ideas, we are educated people who can think you know! look at the yearly ERI, this should tell you what is happening!

    Doesn't Recommend
    No opinion of CEO
  8. 7 people found this helpful  

    Great Unionized Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Part Time Package Handler in Tempe, AZ (US)
    Current Employee - UPS Part Time Package Handler in Tempe, AZ (US)

    I have been working at UPS part-time (more than an year)

    Pros

    Starting pay is $10 an hour, I've only worked for this company 14 months and I already make $12.50.
    Hours are perfect for anyone going to school or who has a second job.
    Lower management (i.e. supervisors) is always friendly and willing to help out.
    Safe work environment
    Keeps you in shape.

    Cons

    Very physically challenging job.
    Higher management loves to put everything off til the last minute.
    Can take quite some time to move up in the company.

    Advice to ManagementAdvice

    Stop making "safety" rules that slow down the process then getting angry at the workers for following them. Either I work safely or I load 500 packages per hour, but I can't do both.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in South Charleston, WV (US)
    Current Employee - Administrative Assistant in South Charleston, WV (US)

    I have been working at UPS full-time (more than 10 years)

    Pros

    longevity,benefits, perks, vacation, insurance. Good benefits and they promote from within.

    Cons

    there are no cons but I have to type at least 5 words on here.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    I loved working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Package Handler in Newport News, VA (US)
    Former Employee - Part Time Package Handler in Newport News, VA (US)

    I worked at UPS part-time (more than an year)

    Pros

    Good benefits after one year. Good pay to start and regular increases. I loved it here. Do your job and management leaves you alone. There are opportunities to gain more hours by working as a driver helper.

    Cons

    If you want to drive full time it takes a long time. Working environment is warm in the summer and cold in the winter, but it is a warehouse setting.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    My experience with UPS is great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Package Handler in Roswell, GA (US)
    Current Employee - UPS Package Handler in Roswell, GA (US)

    I have been working at UPS part-time (less than an year)

    Pros

    The hours are great for if you are a student.

    Cons

    No bus goes to the facility so if you don't have a car then you can't get to work unless you bum rides which isn't always successful.

    Advice to ManagementAdvice

    Well I haven't started as a package handler yet but when I was a driver helper I rarely saw management.

    Recommends
    Positive Outlook
    Approves of CEO

Work at UPS? Share Your Experiences

UPS

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.