UPS Reviews

Updated 26 August 2014
Updated 26 August 2014
2,473 Reviews

3.4
2,473 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Chairman and CEO D. Scott Davis
D. Scott Davis
1,128 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Clerk  in  London, England
    Former Employee - Data Entry Clerk in London, England

    I worked at UPS full-time for more than 8 years

    Pros

    flexibility , good team and understanding team leader

    Cons

    management improvement will good and easy going manager

    Advice to ManagementAdvice

    n/a

  2.  

    A steep learning curve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer  in  Sheffield, England
    Current Employee - Trainer in Sheffield, England

    I have been working at UPS full-time

    Pros

    Good salary and good benefits.

    Cons

    None. A good place to work

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Dishonest Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Dewsbury, England
    Former Employee - Supervisor in Dewsbury, England

    I worked at UPS full-time for more than 10 years

    Pros

    Reasonably well paid for the industry, but you will have to put in the hours to earn it.

    Cons

    Hypocritical Managers. Company policies are not followed, all in the name of profit. Bullying is rife, from the highest managers downwards. Dishonesty is the best way forwards. If you go by the book, don't expect to progress

    Advice to ManagementAdvice

    You have a policy book, use it. You have a code of business conduct, use it. Be honest.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great place to work, but work you must

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Bristol, England
    Former Employee - Sales Associate in Bristol, England

    I worked at UPS

    Pros

    strong brand, good reputation, reliable service, reasonably well paid

    Cons

    long hours and a never ending supply of admin

    Advice to ManagementAdvice

    trust your people to do their job without analysis paralysis

    Recommends
    Approves of CEO
  6.  

    UPS - A Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administration  in  Nottingham, England
    Current Employee - Administration in Nottingham, England

    I have been working at UPS

    Pros

    job security, christmas chocolate box! competetive salary based on similar jobs in the local area. holiday allowance is good, in own department always willing to be flexible. fairly relaxed working day within own department. recognition scheme works well in general even though it is just a token gesture. open door policy works but getting results is a different matter

    Cons

    lack of promotion based on merit and actual ability, management team selected on basis of who you know and not what you know, cliquey atmosphere. not interested in helping employees reach their potential. working environment could be better, cramped office space, bad building maintainence. inability to apply its own policies.

    Advice to ManagementAdvice

    listen to employees more, sometimes they have good ideas, we are educated people who can think you know! look at the yearly ERI, this should tell you what is happening!

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Air Package Handler  in  Louisville, KY (US)
    Current Employee - Air Package Handler in Louisville, KY (US)

    I have been working at UPS part-time for more than 5 years

    Pros

    Good pay, cool people, and great benefits. I have free health insurance and tuition assistance. Doesn't matter how old you are they will pay for college.

    Cons

    Takes a while to make a decent amount of money. Could be really hot or cold depending on the weather. Some people might not like 3rd shift. Only part time.

    Advice to ManagementAdvice

    Actually listen to your employees who they have problems that you need to address.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Hard work in a fast pace work environment with great people too.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time for more than 3 years

    Pros

    Good personalities, some hate there job but understand hard work. Always stay busy, everyday is different.

    Cons

    Management can be difficult, little room for promotion, takes awhile to move up.

    Advice to ManagementAdvice

    Needs more opportunities, only hire part time.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Livonia, MI (US)
    Current Employee - Intern in Livonia, MI (US)

    I have been working at UPS as an intern for less than a year

    Pros

    Good work environemt
    greta pay
    greta benefits for full timers

    Cons

    long hours
    not innovative
    bad location but its about okay

    Recommends
    Approves of CEO
  10.  

    Good Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Good Company to Work for

    Cons

    i would recommend to those in the market

    Advice to ManagementAdvice

    Good Job

  11.  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Sorter
    Former Employee - UPS Sorter

    I worked at UPS part-time for less than a year

    Pros

    I worked as a sorter and got two raises in less than 6 months. I worked in a main hub which is a huge building that gets packages from alot of states around the world. You get paid great for a good work out! I worked 3rd shift so i worked at night while my children slept. I left around 9 and was home by 2. You can advance quickly if you are smart and can pass a test with about 100 questions. Pay starts above min wage and after 90 days goes up then if you take your sort test another dollar than a dollar raise every year.

    Cons

    It is very fast paced! If you are working at a main hub like i was with over 400 people a shift you will work fast and hard. Be prepared to sweat and go home with wet clothes. But the job is easy overall if you have a good memory and can remember zip codes and colors. Rule is your hand should be on a new box every 3 seconds!

    Advice to ManagementAdvice

    There are benefits after a year paid vacation and pay weekly.

    Recommends
    Positive Outlook

Worked for UPS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.