USG Reviews

Updated 27 October 2014
Updated 27 October 2014
85 Reviews
3.5
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
USG CEO James S. Metcalf
James S. Metcalf
25 Ratings

Review Highlights

Pros
  • Excellent work life balance (if you are in the right department) (in 9 reviews)

  • The people you work with are good people (in 6 reviews)


Cons
  • company's success is tied to the housing market (in 5 reviews)

  • Work life balance has steadily deteriorated (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great intern opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Sweetwater, TX (US)
    Former Employee - Project Engineer in Sweetwater, TX (US)

    I worked at USG as an intern (less than an year)

    Pros

    You're given lots of responsibilities and projects which are actually implemented and used. You get to work on projects that may take millions of dollars and you get to work with a great team of engineers. As an intern we qualified for overtime over 40 hours even though we were paid as salary. This was a very safety conscious company that was great to work for.

    Cons

    If you work here full time it's a small town and a small office. You'll have to move across the country a few times to move up in the engineering ranks.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Over all good environment to grow career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at USG full-time (less than an year)

    Pros

    Upper management at corporate level are great at mentoring and development. Work events are always a great time

    Cons

    Plant personnel need to allow corporate shared services to develop. Plants needs to purged old and incompetent management.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company that allows good balance between work and personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shares Sales Representative in San Francisco, CA (US)
    Current Employee - Shares Sales Representative in San Francisco, CA (US)

    I have been working at USG full-time (more than 10 years)

    Pros

    Family atmosphere
    Good people
    Loyal to their employees

    Cons

    Salaries not adjusted for high cost of living areas

    Advice to ManagementAdvice

    Make sure your good sales people are being paid what they are worth in their markets.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Chicago, IL (US)
    Current Employee - Finance in Chicago, IL (US)

    I have been working at USG full-time (more than 3 years)

    Pros

    Office culture isn't too rough depending on your department. Finance team is very experienced. Office is in a good location. Good benefits

    Cons

    Some departments are exposed to more of the business than others. Overall, the majority of the finance team is exposed to good work.

    Advice to ManagementAdvice

    Keep hiringfrom within.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Chicago, IL (US)
    Former Employee - Project Engineer in Chicago, IL (US)

    I worked at USG full-time (more than an year)

    Pros

    Company values, opportunity to see results of projects

    Cons

    work a lot of holidays which are only opportunities for maintenance

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Great work/life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer
    Current Employee - Project Engineer

    I have been working at USG full-time (less than an year)

    Pros

    Excellent technical and leadership training for project engineers! Management is very approachable and works with you to resolve issues. Promotions are beginning to take-off and many more are expected due to senior personnel retiring. Excellent benefits, company perks, and work/life balance!

    Cons

    The company seems to only care about the wallboard side of business-- good luck seeing change if you're not at a wallboard plant. Pay is not competitive. I personally feel that the company's shared services could be structured better.

    Advice to ManagementAdvice

    Don't forget about the non-wallboard plants!

  8. 1 person found this helpful  

    Challenging and Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG full-time (more than 10 years)

    Pros

    People are great, Opportunities for advancement, Different opinions and perspectives are considered

    Cons

    Change management issues, Manual processes slow reporting

    Advice to ManagementAdvice

    Clear, consistent communication to all employees is vital to employee engagement.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great Experience, Colleagues, Balance. Poor Pay, Recognition, Lots of "Good Ol Boy's Club"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer (Plant Location)
    Current Employee - Project Engineer (Plant Location)

    I have been working at USG full-time (more than 10 years)

    Pros

    Excellent place to gain experience right out of college. USG had a pretty well established entry training program through hiring project engineers into plants and having them run projects. Program really collapsed due to downsizing and hiring freezes/cut backs during recession. College recruiting is totally different now and is a shell of its former offering. If you do get in, especially at a larger plant, it can be incredible work experience running small to medium size capital and process improvement projects.

    Cons

    The recession really hammered USG. They lost 95% of all young professionals that were less than 5 years in prior to recession. As the business recovers, there will be the need for new managers and the like that they will not be able to fill. The company is well known, and will freely admit "you'll like your job for the colleagues and the love of the company, not due to pay". So that said, the only ones getting rich at USG are specific managers in the plants that have moved around and "played the game" and people at the corporate office. The plants have exceptional staff, in particular young professionals, that are borderline abused from a compensation standpoint. For promotional opportunities, plan to move from plant to plant. Current relo program is very unfriendly to new hires, the old program is solid. The only way to advance without moving is to be one of the elite, and have someone carve out the right spot for you. Like a plant level version of the good 'ol boys club.

    Advice to ManagementAdvice

    Stop doing employee surveys until you begin publishing results, a team to correct deficiencies and target dates. Assign firm and decisive authority to actually do something.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good co-workers, friendly environment, poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at USG full-time (more than 3 years)

    Pros

    The benefits are great and for the most part the people are good to work with. It is a very friendly environment and the work is generally interesting and challenging. The direction upper management is giving is good and the stated culture is good.

    Cons

    The stated culture does not live up to the reality. Work life balance has steadily deteriorated. There often seem to be too many managers and not enough people actually doing the work..

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Company has forgotten the people who stuck with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Foreman
    Former Employee - Maintenance Foreman

    I worked at USG full-time (more than 10 years)

    Pros

    There are a lot of good hardworking people within the company.

    Cons

    Downsizing through the years has prevented people from being able to advance. People who stuck with them through the tough times by taking on more work and not getting raises have not been appreciated.

    Advice to ManagementAdvice

    Don't continue to count on employees sticking around and doing two or three peoples
    who got laid off jobs. As jobs become available employees you take for granted will seek other employment. I worked with USG for over 15 years and being treated like that made me leave.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

USG Photos

USG workers at the East Chicago manufacturing plant.
L&W Supply branch locations efficiently stock and deliver building materials nationwide.
CEO Jim Metcalf chats with a USG employee.

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