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Uber Reviews

Updated 25 April 2015
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3.4
555 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Uber CEO, Founder Travis Kalanick
Travis Kalanick
379 Ratings

Pros
  • Uber brings in a culture that allows for innovation and fast paced development (in 18 reviews)

  • Impactful work - you are literally changing the world (in 7 reviews)

Cons
  • Not getting bored means you have to take care of your own work/life balance (in 47 reviews)

  • Long hours though you will hardly notice as the work is very exciting (in 33 reviews)

More Pros and Cons

Employee Reviews

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  1. No communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber

    Pros

    I`m working with uber just under 1 year.

    Cons

    Uber staff don`t have any idea how to deal with drivers. 1 staff person email you about documents but when you go to the office, staff outside dealing with drivers dont know anything about email. I started working in executive I uploaded my documents but for 3 days PDA was shut . at the end I went to the office and see them so they were making excuses and when I got angry with staff than they fix the mistake they made. I uploaded again documents for new car but they refused by saying that the company I hired the car from they dont have sign on it, even they accepted the same hire agreement without company signed. I think even 1 star for this company is to much!

    Advice to Management

    you just care about your money, I think you better take care of your drivers before they go away . Dont be an idiot .

  2. Helpful (1)

    so called uber partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Driver in London, England
    Current Freelancer - Uber Driver in London, England

    I have been working at Uber

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Your time your earnings

    Cons

    No support for drivers which are called partners.
    No responsibility accepted by management.

    Advice to Management

    My Uber device logged me out. Lost £50 fare due app stopped working. Then could not work for 4 days of long weekend. Uber accepted mistake but tough luck app didn't work no compensation for on their system failure.

  3. Helpful (2)

    Not good for Drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Driver in London, England
    Current Freelancer - Uber Driver in London, England

    I have been working at Uber (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I`m working with company just under a 1 year. I`m own boss , weekend is good work , more you work more you earn.

    Cons

    Fare was £1.75 and its getting low and low(£1.25+20p min). Its good for Customer but not for drivers.

    Advice to Management

    company just look for their driver numbers. Drivers don't get looked after. There is no training. messed up with london with 10-15 k drivers. Changing rules everyday like changing clothes. company people have not have any idea that whats going on, on roads.

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  5. Helpful (8)

    Personal Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Driver in Colorado Springs, CO (US)
    Former Freelancer - Driver in Colorado Springs, CO (US)

    I worked at Uber

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work only when you want to. No boss, no coworkers, no minimum requirement. Meet lots of interesting people. Cash tips sometimes.

    Cons

    Passengers have no respect for your vehicle. The best hours to work are after the bars get out, and dealing with drunk people isn't for everyone.

    Advice to Management

    There is no way to reach management, tech support, or customer support, except through email. I would suggest having a phone contact.

  6. Helpful (1)

    Great! better than expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Partner in Los Angeles, CA (US)
    Current Freelancer - Uber Partner in Los Angeles, CA (US)

    I have been working at Uber (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Drove for uber while working 2 other jobs and as a full time student. Still able to easily find time to earn some extra cash. Able to meet other wonderful people as well. Sometimes would travel over 100 miles to see family in san diego and was still able to work uber at night

    Cons

    App can be glitchy at times you really dont need it to. They do not take out taxes for you either so its important to take out that information before hand and put that money aside. If not youll be in trouble during tax time. a little difficult to get in contact with management when you need them

    Advice to Management

    Start taking out taxes for uber drivers or being more open about that process like in the training video. Also Be better a making Uber more accessible

  7. Helpful (13)

    Great Job. Make as much as you want to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Driver in DFW, TX (US)
    Current Freelancer - Uber Driver in DFW, TX (US)

    I have been working at Uber

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Make money every day you work.

    Cons

    You have to work it or you won't make very much. You have to get out there and drive

    Advice to Management

    Thank you for this wonderful opportunity it really saved my family. We can survive while we look for the right job instead of just grabbing the first available

  8. UberX Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Driver in Baltimore, MD (US)
    Former Freelancer - Driver in Baltimore, MD (US)

    I worked at Uber

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Cannot be more flexible
    Work whenever you want
    See more of the city
    Become an expert in navigation
    Occasionally meet cool customers

    Cons

    Trading in the value of my car for a paycheck
    Many passengers are not good company
    No opportunities to meet co-workers

    Advice to Management

    Keep up the good work!
    Improve the app handoff to navigation process
    Boot bad customers!

  9. It is what you make it.

    Current Freelancer - Uber Driver in Chicago, IL (US)
    Current Freelancer - Uber Driver in Chicago, IL (US)

    I have been working at Uber

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get paid weekly, you don't have to handle money so you shouldn't have to worry about any BS. You get to meet some cool people....well I do.

    You get off when you want to.
    You work when you want to.

    Cons

    You can't see where the rider wants to go, you just know that they entered their destination.

    Too many text messages telling me whats going on....its worst than a nagging girlfriend.

    Its wear and tear on your own vehicle.

    Due to the taxi unions and different legislations, it seems like we're slowing being forced to follow the same guidelines as cab drivers.

    Advice to Management

    Get a phone number, not everyone wants to text you their problems.

  10. iOS Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA (US)
    Current Employee - Senior Software Engineer in San Francisco, CA (US)

    I have been working at Uber full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Very sharp engineers, driven to succeed.
    - Lots of engineers from other top tech companies like Facebook, Google, Apple, Amazon, etc. This gives us the ability to replicate what makes sense, and leave behind what doesn't. It's a fresh start.
    - The overall mission of the company makes total sense.
    - Being a part of an epic disruption story is exciting.
    - Revenues are astronomic, in uncharted territory for a start-up / private company. This makes 2015 an extremely good time to join.
    - Work/life balance is just right. I work 50 hours a week typically, which is normal for software engineers in the valley. Any less, and I'd be too comfortable (might as well work for Google, the Lazy-G), any more would lead to burn out.

    Cons

    - If you don't live in SF, your commute will suck.

    Advice to Management

    TK, you're awesome, but the rest of the world sees you as Mr. Burns. Maybe do some public Q&As like Zuck.

  11. Great Experience

    • Comp & Benefits
    Current Freelancer - Uber Partner in Chicago, IL (US)
    Current Freelancer - Uber Partner in Chicago, IL (US)

    I have been working at Uber

    Recommends
    Recommends

    Pros

    Meeting new people and networking
    Flexible Schedule (work whenever you want to)
    Decent Pay
    Get to know your city

    Cons

    Pay looks great, but you put a lot of money back into your vehicle
    Doesn't do much for your resume building

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