UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

2.8 1,825 reviews

62% Approve of the CEO

UnitedHealth Group President, CEO, and Director Steve Hemsley

Steve Hemsley

(735 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights
1,825 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    good people! safe work

    Anonymous Employee (Former Employee)

    Prosyou work helping others around the world

    Consmanagement is not good, they need more experienced management

    Advice to Senior Managementdon't tell people you they are a disapointment to you

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Get it right first and then go to market

    Anonymous Employee (Former Employee)

    ProsCentrally located with nice view from where the senior management sit

    ConsBlame culture - no accountability for mickey mouse set-up
    Brazen and bullish management style
    Indecision
    Easily influenced by stroppy salesforce
    No account for relationship building
    No regard for talent
    Lack of engagement
    Arrogant in the market

    Advice to Senior ManagementA lot of making up to do given the bad press and publicity - instead of bullying business get down to the level and earn the work - see and observe from the successful partnerships and supplier network. Must be sandy down there.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great company in the US, lousy to work for outside of the US.

    Project Manager (Former Employee) Maidenhead, England

    ProsUnited is a good name to have on your CV but the lack of any real commitment to training and development for staff outside of the US is very evident. Generally most people are fairly friendly but there's no real company spirit as such - it's the kind of company where you know that most of your colleagues would rather be working somewhere else.

    ConsUnited is first and foremost an American company. This manifests in the lack of any effort to retain and develop staff or managers outside of the States. Managers in the US are on average, not terribly world wise with the result that they tend to wade in and tell international staff what's what despite having little or no insight or experience themselves. The training and development is amongst the worst of any company I've worked for - this seems to stem from a Human Capital function that would be better described as a personnel function given that they have no clear strategy for development of human capital. The appraisal system is a complete lottery and can be abused by senior managers to punish staff with low / no pay rises even when it's clear they have performed. Lastly, whilst some managers are hard working, committed and capable, some appear to have been promoted largely on their ability to slate everyone else at every opportunity.

    Advice to Senior ManagementFigure out what the culture / values of the company really should be and then work hard to align managers / behaviours to these.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    An enormous Corporation with all the good and bad that you would expect.

    Manager (Former Employee)

    ProsThere are a ton of possible career paths with UnitedHealth Group, something for everyone. You will find a great pool of experienced and professional leaders within every section of the company. The office settings tend to be easygoing but very busy. If you are interested in a leadership role be prepared to take on multiple projects with high quality demands, after all they are successful for a reason.

    ConsCompensation is very poor especially when you look at the revenue that UHG generates. Oddly enough for a leader in the Health Insurance world the health coverage that they offer is very poor with huge deductibles especially for anyone in a leadership role. While the company "drinks its own cool-aid" and talks about it's new culture all of the time, it often feels like a white wash to cover over the ugly parts. Recently they have "off shored" a lot of positions that have resulted in lay offs.

    Advice to Senior ManagementThere truly is no replacement for a good paycheck. Your company has grown, the stock is up and shareholders are happy but you need to open the purse a bit and give back to your employees.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    UnitedHealth Group

    Customer Service Advocate (Current Employee) Tucson, AZ (US)

    ProsUnitedHealth Group is a great place to work. Management really cares about helping it's employees to succeed and excel. The benefits are great, training is constant,

    ConsPolicies and procedures change sometimes on a daily basis.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Good entry level job fresh out of college

    Anonymous Employee (Current Employee)

    ProsBenefits, paid time off. 3 weeks vacation starting off; never have I been employed at an establishment that offers such great vacation time.

    ConsUpward mobility; there doesn't seem to be any positions i can advance to within my department. If I want a higher salary I will have to move to another area of the company

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to grow your career experiences.

    Senior Financial Analyst (Current Employee) Minnetonka, MN (US)

    ProsThe different benefits are very nice. Along with medical/dental, you have access to a company 401k and also a company stock purchase program that is very advantageous. The culture here is very good for a very big employer. I see a lot of engagement from employees in so many different areas that it makes this place more than "work".

    ConsPromotions are very stingy here. Leaders hold to these preconceived percentages of people that can be bonused so many people end up falling on the sword and not getting a bonus so at least some others can. It's also hard to move internally without knowing who the hiring manager is. Many people leave here and then come back so they get their true value in pay. Seems like a risky way to lose good talent.
    Also, even though there may be 500 jobs listed for an area or state, the truth is that probably only a quarter of those positions will be filled. Makes your search seem like guesswork when you're wondering if a job you like and applied for is even really going to be filled.

    Advice to Senior ManagementProvide more training and advancement opportunities. If a person is underpaid for their position and peers, for heaven's sake it's ok to go over 5% or even a 10% increase to keep high performing talent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities

     

    "Was given opportunities to grow with big responsibilities"

    Product Director (Current Employee) Minneapolis, MN (US)

    ProsBeing in a large company with many talented people working on transformational projects. There are many opportunities with such a diverse company to progress in your career. Teams of highly skilled people worked together to make things happen.

    ConsIt was a challenge to see multiple rounds of lay offs over the years of working there. You work hard on a large project and when it is finished many good people were let go.

    Advice to Senior ManagementTry harder to find jobs within the company rather than lay people off. Culture training was great.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work.

    Health Advisor (Former Employee) Greensboro, NC (US)

    ProsIndependent work environment, great pay and benefits.

    ConsMicro management, turnover rate in customer service.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    High Risk and Disease Management Case Management

    Nurse Case Manager (Current Employee) Atlanta, GA (US)

    ProsEmployee friendly. Peer support. Work from home. Pay satisfactory. Education provided excellent. Encourage continual education and offer multiple learning opportunities..

    ConsWork-life balance
    Demographic High Risk, Elderly. High Volume. Difficult to educate with environment providing internet and online assistance. Population is not computer literate or have health goals within changing health environment.
    Training needs improvement. Difficult to find information needed to complete job aids.
    Some employees seem to be fast tracked with less education and training than others.
    Difficult to keep production and quality expectations aligned.

    Advice to Senior ManagementImprove work-life balance via decreasing stress.
    Demographic appropriate education.
    Less micromanagement.

    Yes, I would recommend this company to a friend

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