UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.8 1,811 reviews

62% Approve of the CEO

UnitedHealth Group President, CEO, and Director Steve Hemsley

Steve Hemsley

(727 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some(in 230 reviews)

  • This company does strive for work/life balance with it's employees(in 120 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less(in 78 reviews)

  • This company also does not offer their employees good health insurance(in 77 reviews)

1,811 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    good people! safe work

    Anonymous Employee (Former Employee)

    Prosyou work helping others around the world

    Consmanagement is not good, they need more experienced management

    Advice to Senior Managementdon't tell people you they are a disapointment to you

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Get it right first and then go to market

    Anonymous Employee (Former Employee)

    ProsCentrally located with nice view from where the senior management sit

    ConsBlame culture - no accountability for mickey mouse set-up
    Brazen and bullish management style
    Indecision
    Easily influenced by stroppy salesforce
    No account for relationship building
    No regard for talent
    Lack of engagement
    Arrogant in the market

    Advice to Senior ManagementA lot of making up to do given the bad press and publicity - instead of bullying business get down to the level and earn the work - see and observe from the successful partnerships and supplier network. Must be sandy down there.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
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    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great company in the US, lousy to work for outside of the US.

    Project Manager (Former Employee) Maidenhead, England

    ProsUnited is a good name to have on your CV but the lack of any real commitment to training and development for staff outside of the US is very evident. Generally most people are fairly friendly but there's no real company spirit as such - it's the kind of company where you know that most of your colleagues would rather be working somewhere else.

    ConsUnited is first and foremost an American company. This manifests in the lack of any effort to retain and develop staff or managers outside of the States. Managers in the US are on average, not terribly world wise with the result that they tend to wade in and tell international staff what's what despite having little or no insight or experience themselves. The training and development is amongst the worst of any company I've worked for - this seems to stem from a Human Capital function that would be better described as a personnel function given that they have no clear strategy for development of human capital. The appraisal system is a complete lottery and can be abused by senior managers to punish staff with low / no pay rises even when it's clear they have performed. Lastly, whilst some managers are hard working, committed and capable, some appear to have been promoted largely on their ability to slate everyone else at every opportunity.

    Advice to Senior ManagementFigure out what the culture / values of the company really should be and then work hard to align managers / behaviours to these.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    An enormous Corporation with all the good and bad that you would expect.

    Manager (Former Employee)

    ProsThere are a ton of possible career paths with UnitedHealth Group, something for everyone. You will find a great pool of experienced and professional leaders within every section of the company. The office settings tend to be easygoing but very busy. If you are interested in a leadership role be prepared to take on multiple projects with high quality demands, after all they are successful for a reason.

    ConsCompensation is very poor especially when you look at the revenue that UHG generates. Oddly enough for a leader in the Health Insurance world the health coverage that they offer is very poor with huge deductibles especially for anyone in a leadership role. While the company "drinks its own cool-aid" and talks about it's new culture all of the time, it often feels like a white wash to cover over the ugly parts. Recently they have "off shored" a lot of positions that have resulted in lay offs.

    Advice to Senior ManagementThere truly is no replacement for a good paycheck. Your company has grown, the stock is up and shareholders are happy but you need to open the purse a bit and give back to your employees.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    UnitedHealth Group

    Customer Service Advocate (Current Employee) Tucson, AZ (US)

    ProsUnitedHealth Group is a great place to work. Management really cares about helping it's employees to succeed and excel. The benefits are great, training is constant,

    ConsPolicies and procedures change sometimes on a daily basis.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    UHG is a very good company to work for.

    Manager (Current Employee) Eden Prairie, MN (US)

    ProsWork/Life Balance and work-from-home are some pros

    ConsHigh management turnover rate. Seems to be someone new every couple of years.

    Advice to Senior ManagementStop re-organizing and finish the course that was setup

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    This is the BEST company to work for! Great people, wonderful benefits, and insurance starts right away.

    Senior Recovery Analyst (Current Employee) Franklin, TN (US)

    ProsBenefits start right away, ample PTO time which also starts upon hire, discount for employee's, opportunity to grow, and the company includes all levels of employee's to let everyone know what is going on within the company. The pay is also excellent! Discounts include cell phone, travel, auto insurance, college, rental car, and many others. I have seen first hand at the opportunity to grow within the company in my short time there. The technology used within the company is top notch.

    ConsA lot of changes, but with that said all companies change. Most of the time it is best for the company and helps the company to grow.

    Advice to Senior ManagementThe management I deal with are great!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Pretty decent job to grow and move around in

    Audit Representative Senior (Current Employee) Overland Park, KS (US)

    ProsGreat benefits and many opportunities to grow and move up/on in the company. Team and individual oriented within a few departments.

    ConsIn my current department, you cannot make up time nor flex your time. In other departments, overtime is not allowed.

    Advice to Senior ManagementListen and probe questions of your employees. Take action to improve the environment and morale of the working situation.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    It Was A Job

    Anonymous Employee (Former Employee)

    ProsTheir benefits are decent. The pay was okay for the job one does.

    ConsAgeism is alive and well at this company. They offer nothing close to any kind of security. This company will lay people off in a heartbeat, regardless of salary level, position or age. Loyalty to its' employees is non-existent. The company has grown through acquisition rather than creativity and offering a superior product. The company says it cares for its' employees and customers, but not really. They don't even have loyalty to citizens of its' own country, as they do not hesitate to outsource work to India. This company doesn't even have loyalty to its' provider network, without which it would have no market share.

    Training is a bare minimum. So, you better know your job when you start. Cliques can be found throughout the company. One department is competition with, instead of working with other departments.

    Advice to Senior ManagementStart caring for people and please dispense with the term "human capital". It's dehumanizing. I understand many area's budgets are cut to the bone. Try being more creative and caring, or they'll be cut even more. You will lose business. You might also want to try caring for and showing more respect to your provider network.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very siloed organization with very keen focus on Wall Street targets

    Director (Current Employee) Chicago, IL (US)

    ProsSolid benefits and infrastructure. Continued growth

    ConsEverything runs thru Minneapolis. If yu are not tied to the mother ship you can be isolated. Growth largely thru M&A versus organic due to payback times.

    Advice to Senior ManagementBonus structure is frustrating as they cap the # of people in each group that can receive cash bonuses and stock options are only available to top 2 levels

    Yes, I would recommend this company to a friend

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