UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
Work in HR? Unlock Free Profile

UnitedHealth Group Reviews

Updated 29 September 2014
Updated 29 September 2014
2,022 Reviews
2.9
2,022 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
797 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 254 reviews)

  • This company does strive for work/life balance with it's employees (in 135 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 92 reviews)

  • This company also does not offer their employees good health insurance (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good people! safe work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    you work helping others around the world

    Cons

    management is not good, they need more experienced management

    Advice to ManagementAdvice

    don't tell people you they are a disapointment to you

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Get it right first and then go to market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time

    Pros

    Centrally located with nice view from where the senior management sit

    Cons

    Blame culture - no accountability for mickey mouse set-up
    Brazen and bullish management style
    Indecision
    Easily influenced by stroppy salesforce
    No account for relationship building
    No regard for talent
    Lack of engagement
    Arrogant in the market

    Advice to ManagementAdvice

    A lot of making up to do given the bad press and publicity - instead of bullying business get down to the level and earn the work - see and observe from the successful partnerships and supplier network. Must be sandy down there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great company in the US, lousy to work for outside of the US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Maidenhead, England
    Former Employee - Project Manager in Maidenhead, England

    I worked at UnitedHealth Group

    Pros

    United is a good name to have on your CV but the lack of any real commitment to training and development for staff outside of the US is very evident. Generally most people are fairly friendly but there's no real company spirit as such - it's the kind of company where you know that most of your colleagues would rather be working somewhere else.

    Cons

    United is first and foremost an American company. This manifests in the lack of any effort to retain and develop staff or managers outside of the States. Managers in the US are on average, not terribly world wise with the result that they tend to wade in and tell international staff what's what despite having little or no insight or experience themselves. The training and development is amongst the worst of any company I've worked for - this seems to stem from a Human Capital function that would be better described as a personnel function given that they have no clear strategy for development of human capital. The appraisal system is a complete lottery and can be abused by senior managers to punish staff with low / no pay rises even when it's clear they have performed. Lastly, whilst some managers are hard working, committed and capable, some appear to have been promoted largely on their ability to slate everyone else at every opportunity.

    Advice to ManagementAdvice

    Figure out what the culture / values of the company really should be and then work hard to align managers / behaviours to these.

    Doesn't Recommend
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 9 people found this helpful  

    Good company but watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reston, VA (US)
    Former Employee - Anonymous Employee in Reston, VA (US)

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    United is very supportive of telecommuting which is great. The company pays well and has great benefits. They try to make the culture very inclusive although it's such a big organization, it's a bit difficult and sometimes falls short. They have streamlined many processes that makes things very easy. I think they really are trying to make it a great place to work.

    Cons

    If you don't work in one of the Minnesota HQ offices, you're definitely expendable. People outside of MN get dropped in a the blink of an eye. There's a good chance you'll be more loyal to them then they will be to you. Constant cutting of administrative support seems like a great cost-cutting idea but you end up having upper management spend time doing their own administrative work......that ends up being a much higher priced admin.

    Advice to ManagementAdvice

    There are very talented people outside of Minnesota - use them.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 8 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newtown Square, PA (US)
    Former Employee - Anonymous Employee in Newtown Square, PA (US)

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Overtime, vacation time off and flexibilty.

    Cons

    Company values, disorganization and non-professional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    OptumRx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager  in  Irvine, CA (US)
    Current Employee - Finance Manager in Irvine, CA (US)

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Pay is fair, a good place to build a long carrer

    Cons

    Old school culture, terrible health benefits for a health care company

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Great company to work for,very professional. A large healthcare company. Being part of a larger group is the key to success.

    Cons

    Great company to work for. I have nothing bad to say. They care for their employees, and are very fair when dealing with them.

  9.  

    Fantastic place to work with great benefits and room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Process Analyst  in  Eau Claire, WI (US)
    Current Employee - Senior Business Process Analyst in Eau Claire, WI (US)

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Great benefits, personal growth, professional growth, competitive wages

    Cons

    bonsues are few and far between

    Advice to ManagementAdvice

    Continue to break down the silos between the different lines of business

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Keen focus on quality, speed and overall metrics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    opportunities to work from home and general career advancement

    Cons

    Healthcare reform makes it difficult for the company to plan for future state. "Right sizing" exercises are frequent.

  11. 3 people found this helpful  

    Can do better for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Good pay, able to work from home, training available

    Cons

    Management not worthy of their words. All that is looked at is how much money was made last year when it comes ot raises and promotions. Terrible health benefits

    Advice to ManagementAdvice

    Look at your management and senior vps and see how they handle subordinates and work force.

    No opinion of CEO

UnitedHealth Group Photos

Worked for UnitedHealth Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.