UnitedHealth Group Reviews

Updated 25 August 2014
Updated 25 August 2014
1,993 Reviews

2.9
1,993 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
790 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Work Flexibility and work from home oppurtunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Analyst  in  Franklin, TN (US)
    Current Employee - Senior Claims Analyst in Franklin, TN (US)

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Flexible work schedule that allows work from home or full time telecommuting. Great healthcare benefits and 401K matching.

    Cons

    Large company offers many benefits but also you lose some creative liberties. Company operates more like a manufacturing plant and doesn't have the freedom of exploration as it use to.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    United Health a R.N.'s point of view

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Chart Review HEDIS  in  Irvine, CA (US)
    Former Employee - Clinical Chart Review HEDIS in Irvine, CA (US)

    I worked at UnitedHealth Group as a contractor for less than a year

    Pros

    It's a new company recently located here in Irvine. A very nice building, easily accessible. Lovely people to work with and for.

    Cons

    Training was substandard but they would still expect the highest standard of performance

    Advice to ManagementAdvice

    My manager was let go, but not replace. It was difficult to find a resource person

    Recommends
    Positive Outlook
  3.  

    Ccp

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Advocate
    Current Employee - Customer Care Advocate

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Work at home advancement within bonus

    Cons

    Nothing great company to work for

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Very performance focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Chicago, IL (US)
    Current Employee - Vice President in Chicago, IL (US)

    I have been working at UnitedHealth Group for more than 8 years

    Pros

    High degree of autonomy. Most everything is virtual. Telecommuting is rapidly becoming the norm. Limited geographic restrictions. Strong overall corporate performance.

    Cons

    Most activities run thru Minneapolis. Investments are often funded in fits and spurts. Compensation guidelines are inconsistent. Corporate culture is talked about, but not policed.

    Advice to ManagementAdvice

    Increase focus on talent management. UHC vs. Optum siloes and tension is real and needs to be addressed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Love the position but HR involvement makes it very difficult to move around in the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Work from home, rewards for doing a good job, flexible schedules, excellent pay, great immediate supervisor, supportive team, good training, feeling of accomplishment.

    Cons

    Healthcare benefits are ridiculous for a risk aversive, health conscious company. I applied for a another position within the company and HR treated me like I was an outsider despite excellent references from management. HR scheduled me for a screening interview and made me wait three weeks just to do that initial piece. Then I received the "thanks but no thanks" rejection email. Would have respected an honest approach from the beginning. If you are not interested in me for whatever reason be up front and transparent. Don't call me and schedule me to interview for a position that you clearly have no intention of considering me for.

    Advice to ManagementAdvice

    Transparency and better health care benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Part time Optometrist

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Optometrist  in  Frederick, MD (US)
    Current Employee - Optometrist in Frederick, MD (US)

    I have been working at UnitedHealth Group part-time for less than a year

    Pros

    Nice environment-friendly and knowledgeable staff.

    Cons

    Hours can be too long.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Engineer  in  Noida (India)
    Current Employee - Test Engineer in Noida (India)

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Good work culture and healthy enviornment

    Cons

    need to improve the infrastructure.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to advance your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    It's a large company so there are endless opportunities to try new things and move around within the organization.

    Cons

    Can be bureaucratic and slow to make change since it's such a big company. Compensation is ok, work life balance is great.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Historically positive but they've lost their core value focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Historically profitable, well run company. Able to "look ahead" and plan proactively to market changes. Corporate leadership is strong.

    Cons

    Priorities have become unbalanced. While Executive leadership is strong, the increasaing absence of connection to day to day operations is eroding the organizations "fabric". Customer focus is being fractured due to overfocus on internal priorities without coordination across business segments. Significant erosion in personal and therefore, team accountability with parallel ersoion in culture and values.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Hard work, interesting work, variety of people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Had the opportunity to learn a lot, and to connect with so many really smart and talented people. There was beginning to be a move to have more job moves between business units and that expands opportunities for learning. Great retirement plan.

    Cons

    Difficult to find balance as there is an expectation of always being on and available. Benefits are closer to what the generic market would be. Some leaders shouldn't be managing people -- they seem to look at their team as expendable resources to burn through.

    Recommends
    Disapproves of CEO

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