Vanguard

  www.vanguard.com
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Vanguard Reviews

Updated 13 August 2014
Updated 13 August 2014
949 Reviews

3.2
949 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
601 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 106 reviews)

  • There are great benefits and opportunities to build your toolbox in your chosen career path (in 58 reviews)


Cons
  • site locations offer very little job growth opportunities outside of basic call center positions (in 44 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 14 people found this helpful  

    15 years down the drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Associate  in  Malvern, PA (US)
    Former Employee - Client Service Associate in Malvern, PA (US)

    Pros

    PTO policy is decent for starting out, plus you can deduct from your weekly pay in order to add time. 401k matching investment plan is good

    Cons

    After 15 years of doing everything that was ever asked of me (quite well at that - I regularly received awards from management and coworkers), I was nitpicked and harassed to the point that I took advantage of the early retirement. The abuse was so bad that on several occasions I needed medical attention for anxiety. (My supervisor KNEW that I was suffering PTSD from a car accident).
    Vanguard might be an ok place for someone starting out, but if you're and older person who's been there for years, you will be driven out in favor of younger (cheaper) new hires. They get around their no layoff policy by treating people like dirt to make them quit.
    I wouldn't recommend anyone staying at VG more than 5-6 years. After that, take your skills where you'll be appreciated.
    When I received my 'retirement' gift in the mail, I sent it back to them.That's how disgusted I am with them, but I'm sure they really don't care. They didn't while I worked for them.

    Advice to ManagementAdvice

    Stop giving kids just out of college management positions! One of my managers admitted that it was her first real job. How could anyone think this is a good idea? Inexperienced, immature, pulling the same kind of games that don't belong in junior high school, let alone a professional corporation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    UI Developer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of technical and leadership training available. Gives you access to multiple functional roles outside of just being a developer.

    Cons

    Just like any well established company, growth may be hard to come by at VG. However, they try their best to elevate ppl. But there is only so much you can do when you have so many employees but only a select few leadership roles.

  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Valley Forge, PA (US)
    Current Employee - Project Manager in Valley Forge, PA (US)

    Pros

    Mobility and Job opportunities for those who are motivated. Culture is extremely strong and supportive.

    Cons

    Decisions are made by committee. That gets frustrating at times. Some leaders care more about their own career than those that work for them.

    Advice to ManagementAdvice

    Trust your employees. They are the experts.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Technical Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company. Benefits are very good. Most managers are concerned about the people working for them and try to give a good work life balance

    Cons

    Salary package is not competitive as compared to other companies
    But considering the benefits and other incentives the over all package is not bad at all.

    Advice to ManagementAdvice

    Promotions are very difficult. Many youngsters in IT department have left the company because they got better offers in different companies. Vanguard needs to reward the hard working people and appreciate them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fund Financial Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fund Financial Associate  in  Malvern, PA (US)
    Current Employee - Fund Financial Associate in Malvern, PA (US)

    Pros

    Corporate Culture, Work-Life Balance and a Positivie Learning Environment

    Cons

    Pay - You could be getting paid a lot more for your skills

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Best to place to work in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Malvern, PA (US)
    Current Employee - Senior Developer in Malvern, PA (US)

    Pros

    Great work-life balance, leadership and lot of opportunities to learn new technologies

    Cons

    Low pay and not many promotions

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Vanguard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Problem Resolution Associate  in  Charlotte, NC (US)
    Current Employee - Problem Resolution Associate in Charlotte, NC (US)

    Pros

    Pto..benefits..fitness center. Academic reimbursement. First shift hours only

    Cons

    Limited flexibility and call center related jobs. Some team leader s micro manage.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company , AWESOME Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communication Associate  in  Charlotte, NC (US)
    Former Employee - Communication Associate in Charlotte, NC (US)

    Pros

    I loved working for Vanguard... They company is awesome and advancement was easy

    Cons

    It was difficult for me to pass my series exams at first.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
  10. 5 people found this helpful  

    If you are career driven this is not your place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Associate  in  Scottsdale, AZ (US)
    Current Employee - Processing Associate in Scottsdale, AZ (US)

    Pros

    As much as I dislike working for vanguard there are some positives.. This is such a slow paces conservative company that it would be nearly impossible to get fired from most of the positions that you would get hired from externally. The benefits are not bad but I've had better at my two companies prior to VG. Vanguard is also a profit sharing company and partnership time is a lot of fun and normally you get a decent sized bonus/partnership.. I can't think a whole lot more

    Cons

    Any non-exempt position you're only scheduled 27.5 hours a week... why is this bad? First it is simply a direct pay cut.. They sell it as "oh we care about your life at home", nonsense. Which means when overtime is available to work(which is only year end and tax season) the company saves themselves loads of money by not having to pay overtime till you hit that 40 hours. My salary is lacking an additional 4 or 5K because of this.. Management is really hit and miss. Some of them are good and some are horrendous. They don't hire externally which means people will get switched in divisions with in VG and will get promoted without any experience in a division. The biggest issue for me is career growth. Once you hit a certain labor grade they will start expecting you to horizontally move instead of climbing the ladder. Horizontal movement is a direct contradictive to our company's strengths.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company - for the investor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relations Associate  in  Scottsdale, AZ (US)
    Current Employee - Client Relations Associate in Scottsdale, AZ (US)

    Pros

    Vanguard has extremely great values and company culture. Their at-cost investing is a formula for success. The work-life balance is exceptional and from year 1, you are afforded 18 days of paid time off which is pro-rated going forward. Benefits are phenomenal as well. Vanguard is a great place to start your career especially if you're a fresh college grad. They teach you so much about the industry and even pay for your Series 7 and 63. Vanguard even has CFA and CFP programs.

    Cons

    As a direct result of low cost investing, compensation is low. Compared to competitors in the industry, employees are paid slightly below the average. There is a lot of lateral movement within the company. It takes time to move up and even after you move up, your salary is not much greater than what you were making in your previous position.

    Recommends
    Neutral Outlook
    Approves of CEO

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