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Victoria's Secret Stores
3.2 of 5 706 reviews
www.victoriassecret.com Reynoldsburg, OH 5000+ Employees
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Victoria's Secret Stores Reviews

Updated May 19, 2013
All Employees Current Employees Only

3.2 706 reviews

                             

80% Approve of the CEO

Victoria's Secret Stores CEO Sharen Turney

Sharen Turney

(270 ratings)

57% of employees recommend this company to a friend
706 employee reviews
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Towson, MD (US)

Current Employee – been working at Victoria's Secret Stores part-time

ProsIt's a really great team of individuals and fun to work with/for. The hours are flexible and of course generous discounts at Victoria Secret & a lesser discount at Bath & Body Works.

ConsThere aren't any Cons I've experienced yet if at all

Yes, I would recommend this company to a friend

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Boulder, CO (US)

Former Employee – worked at Victoria's Secret Stores part-time for more than a year

ProsI loved the discount, and the atmosphere. We got a %30 discount for being Victorias Secret Associates, and every time there was a new bra that was launched we either got it for free or for %50 off. I learned so much about bra fit and size working here and an interesting fact over %80 of women are wearing the incorrect bra size. So ladies get yourself meausred.

ConsI hated working the panty bar, any of you who have worked at VS before no what I am talking about. Customers would rummage through the neatly sorted lingerie, and tear apart displays. This made it difficult for associates to maintain during business hours, and also makes it diffcult for other customers who are trying to find their size. I wish it paid more.

Advice to Senior ManagementAllow your employees to take their scheduled breaks on time. Often times employees wouldn't get all of their state mandated breaks in CO its a 10 min break for every two hours of work, and a 30 min lunch after 4 hours of work. Sometimes managers would try to get around this. Also, managers please rotate your employees more often. No one wants to get stuck going over and over the same panty table for 8hrs a day, and still be expected to greet customers while they have their heads and hands buried in drawers trying to organize them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Victoria's Secret Stores part-time for more than 3 years

ProsThe company provides a great deal of education and development for the employees to succeed. The employee discount is good, and ocassionally the employees receives products at a deep discount.

ConsThe associates are expected to be totally available to work in order to be scheduled for a lot of hours. It takes a very long time to close the store.

Advice to Senior ManagementMoral takes a significant dive when the associates don't get scheduled enough hours. This affects performance.
Keep one more person on staff for closing so that it doesn't take 2 or more hours.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Victoria's Secret Stores

Prosloved working here - very friendly and great discounts

Conspay wasn't the greatest but great summer job

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Former Employee – worked at Victoria's Secret Stores part-time

ProsGreat people, good atmosphere, nice discount

ConsPay wasn't negotiable, always had to stay after shift ended

Advice to Senior ManagementBe more in tune with sales associates and front line employees. It always felt as if we were an after thought

Yes, I would recommend this company to a friend

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Bethel Park, PA (US)

Current Employee – been working at Victoria's Secret Stores part-time for more than 3 years

ProsUsually hire from within the company for management positions; Awesome management at my store

ConsSometimes managers are hired from outside the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Cincinnati, OH (US)

Current Employee – been working at Victoria's Secret Stores full-time for less than a year

ProsForward thinking company that looks for insight from its employees and customers
Networking opportunities for those that wish to advance in the company

ConsWork/Life balance difficult with varying shifts and schedules (life of retail norm)
Expectation of commission-like selling behaviors without additional pay benefit

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Victoria's Secret Stores full-time for more than 3 years

Pros-Nice discount 40% on quality product
-Free or highly discounted bras/merchandise bundles every month
-professional company image
-customer connections

Cons-Surprisingly as ethical as the company claims to be and wants to encourage, when faced with a problem regarding time theft in the store, HR took a long time to respond and the problem was swept under the rug.
-Required to work weekends and holidays
-Manipulative, slacking managers get highly-rated reviews if they suck up to the store manager
-Company is taking on a position to totally "say yes to the customer" and you feel taken advantage of when many people come in, trash your store, get free stuff with next to nothing in exchange for the business.

Advice to Senior ManagementAn issue regarding managers stealing time from the company (with a paper trail!) went unresolved and managers got away with it. How do you have a "culture of honesty" when those who try and report dishonest behavior are discouraged with HR/DMs ignoring the problem! It diminishes morale among honest managers and reflects badly on the company overall. Regardless of friendship between various managers and upper managers, LP and HR issues need to be handled with utmost fairness and integrity and better accountability for taking care of reported cases and issues.
Many managers aren't in fact leading by example and some associates and managers who really are trying don't get proper credit because of favoritism!
Stores large and small need constant LP and time clock audits to enforce honesty.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • Senior Management
         
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Former Employee – worked at Victoria's Secret Stores part-time for more than a year

ProsGreat atmosphere, friendly associates & managers. It was a good job to work at during college, and they work around school schedules. You could have 5 hours one week and 40 hours the next depending on the time of year. You receive monthly incentives such as free items or discounted items.

ConsMinimum wage, little to no room for advancement, they do not prepare you for getting a real job. I transferred a few months before I quit, and I did not enjoy the new store I went to.

Advice to Senior ManagementDon't promise employees advancement and then turn them down for a higher ranked position available at the company. Employees should make commission.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Miami, FL (US)

Former Employee – worked at Victoria's Secret Stores part-time for less than a year

ProsDiscount, get new merchandise before it hits the floor, gratis, fun employees and work enviroment

Conscall ins - where you don't know if you work our not which is very unpredictable.

Yes, I would recommend this company to a friend

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