Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
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Victoria's Secret Stores Reviews

Updated 14 September 2014
Updated 14 September 2014
1,465 Reviews
3.3
1,465 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
528 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 93 reviews)

  • 30% employee discount with some free bras throughout the year (in 77 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 66 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Passionate staff, great environment to work in...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  London, England
    Former Employee - Sales Associate in London, England

    I worked at Victoria's Secret Stores full-time for less than a year

    Pros

    Flexible job, variety in role, staff are passionate about the company, Staff Discount, great training, opportunity for progression

    Cons

    shift patterns can have awkward times,

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  London, England
    Former Employee - Seasonal Sales Associate in London, England

    I worked at Victoria's Secret Stores as a contractor for less than a year

    Pros

    Discount is amazing and get to work with some nice people

    Cons

    There's a horrible culture- worked with some lovely people but also a lot of rude ones that cause problems out of the blues

    Advice to ManagementAdvice

    Try to keep staff happier and friendlier with each other

    Neutral Outlook
    Approves of CEO
  3.  

    Not as glamorous as you'd think...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  London, England
    Current Employee - Sales Associate in London, England

    I have been working at Victoria's Secret Stores part-time for less than a year

    Pros

    The discount and gratis are quite generous, especially on bras
    That's literally it!

    Cons

    I thought it'd be great working here (I work in the Stratford one) but a management figure was so rude and condescending she made me contemplate leaving already and I've only been here for a couple of weeks.
    Other members of management are also quite stuck up and moody, makes it horrible to work there, they talk down to associates.

    Advice to ManagementAdvice

    BRUSH UP ON PEOPLE SKILLS. Know how to talk respectfully to people, there is always a nice way to say things. People from recruitment to management need to have some people skills training too. All in all, you can tell if a person is genuinely nice and a "good" person, I haven't met anyone "higher up" who seem that way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Good teamwork and energy, but not so great paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Associate  in  London, England
    Former Employee - Brand Associate in London, England

    I worked at Victoria's Secret Stores full-time for less than a year

    Pros

    Good management team
    Multinationals
    Strong fashion retail management
    No odd hours

    Cons

    Sometimes difficult to deal with issues instantly since everyone is super busy
    Job responsibility is not very clear
    career path

    Advice to ManagementAdvice

    improvement in salary and benefits

    Positive Outlook
  6.  

    Very fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Victoria's Secret Stores part-time for more than 3 years

    Pros

    The discount, making others feel good about themselves, you will learn a lot about selling and making the customer happy (customer service)

    Cons

    Not much cons, hours getting cut and closing shifts can go past 10-11pm

  7.  

    Great company, great culture, great teams, easily ruined by poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Pros

    Great team members to work with, compensation for managers is nice, bonuses are very good at higher volume locations

    Cons

    Very dependent on the manager's to make things work. More so than any other retail company I've worked for. Not a lot of specificity to management jobs, they're very broad, which can make it more difficult to focus, and high volume locations get very busy and must manage organized retail crime in addition to everything else.

    Advice to ManagementAdvice

    Be an advocate for your team and really listen to them. Don't discuss/make promises without delivering on them. Make sure every new supervisor and manager trains outside of the store right away.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Glen Mills, PA (US)
    Former Employee - Sales Associate/Cashier in Glen Mills, PA (US)

    I worked at Victoria's Secret Stores part-time

    Pros

    awesome discount-30% off regular price items and etc

    Cons

    low pay- $8/hour
    customers are rude

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great working environment and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Associate  in  Houston, TX (US)
    Former Employee - Beauty Associate in Houston, TX (US)

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    Fast paced, fun environment, with great staff.

    Cons

    Very demanding goals, sometimes almost unattainable.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Category Supervisor (Pink)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Supervisor (Pink)  in  Savannah, GA (US)
    Current Employee - Category Supervisor (Pink) in Savannah, GA (US)

    I have been working at Victoria's Secret Stores part-time for more than 3 years

    Pros

    Monthly gratis, Ample amount of hours, discounts to BBW, Lots of opportunity to advance and the company does a great job with helping associates and managers to transfer if employees choose to relocate.

    Cons

    Payroll cuts, Limited nights and weekends off, pressure to sell and make plan. Often very demanding hours. I'd love to see this company stay closed on days such as Christmas Eve to give associates a better quality of life during the holiday. I have worked christmas eve every year for the past 4 years.

    Advice to ManagementAdvice

    More positive coaching to associates, a better work and life balance. Better Store Managers need to be hired, as this is an excellent company to work for, however as any other job, higher management can ruin the experience. A better Ethics and Loss Prevention team should be put into place and both should do regular visits to the stores.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    You deal with all types of customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores part-time for more than 3 years

    Pros

    Fast paced so you are rarely bored. Great discounts and gratis rewards. At both stores I have worked I have made great connections and friendships with fellow coworkers.

    Cons

    Retail hours. Depending on the area you work, you can get quite a few rude customers.

    Recommends
    Neutral Outlook
    No opinion of CEO

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