Walgreens

www.walgreens.com

Walgreens Reviews

Updated 26 January 2015
Updated 26 January 2015
4,116 Reviews
2.8
4,116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
2,132 Ratings

Review Highlights

Pros
  • Benifits are decent 401k profit sharing pto etc if they right manager you will love the job (in 238 reviews)

  • I also took advantage of the employee discount for a lot of the essentials (in 146 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 99 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Team were great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walgreens

    Pros

    Great state and federal relations managers

    Cons

    Lack of understanding of public policy issues,

    Advice to ManagementAdvice

    Hire experts at CMS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Poorly run store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walgreens

    Pros

    It was a very easy to obtain job. Other than that, there really are not any other positives.

    Cons

    The management at my store was horrendous. Everything was dirty. Money would go missing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 46 people found this helpful  

    Reinventing Image

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive
    Former Employee - Executive

    I worked at Walgreens full-time (more than 10 years)

    Pros

    The company is constantly looking for ways to improve. There are new initiatives coming out all the time to improve customer relations and experiences. After merging with Alliance Boots to save itself, the new company is located in over 20 countries and has over 360,000 employees worldwide.

    Cons

    The company has been struggling with an identity crisis since 2008. There are far too many new initiatives being implemented at the same time and demanded of field operations while budgets are cut. The old "do more with less" is an understatement of what is taking place at this company. The company is constantly threatening its employees with their jobs. Where threats used to be implied, it is now written in policy. Might still be good place for young newbies who can easily conform to pressures that at one time were considered fascist.. In addition, gone are the days of career opportunities that still pay well and benefits that were worth holding onto.

    Advice to ManagementAdvice

    Take care to stop screwing and constantly threatening your leadership to threaten their teams for compliance. You are not handling this change well at all. Your employees are the life blood of the company that take care of the customers. Having employees who comply solely out of fear goes against what Walgreens used to stand for. Gone are the employees you encouraged for over 100 years to think of creative ways to help improve the company by taking care of customers and increase sales. Now you are creating legions of minions who are demanded to not think at all - only comply. You have betrayed your heritage and lost your identity in the process.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Best coworkers and tons of experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead in Reno, NV (US)
    Current Employee - Shift Lead in Reno, NV (US)

    I have been working at Walgreens

    Pros

    While working here I have learned about both pharmacy and front end sales. I get paid more than most lower-level management at other retailers and enjoy benefits and discounts. My favorite part about working here is the upper level management including our CL, DM, and MVP. Overall I have had nothing but good experiences working for the company.

    Cons

    Retail will always be frustrating because of the attitudes of many customers. The pharmacy part of the business is extremely important and patients can be trying at times, although this is understandable given the nature of the business.

    Advice to ManagementAdvice

    More hours designated for training would be beneficial for cashiers and beauty advisors.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Good for getting started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    -Many different departments to choose from
    -Decently flexible hours
    -Managers are usually friendly

    Cons

    -After 8 years of working there, my pay went up a grand total of $1.50
    -Corporate cuts hours frequently
    -Training is not what is used to be. When I first started, training was amazing. Every department had a district supervisor that would hold meetings, and visit stores, to makes sure all the employees knew what was going on. That was cut, and most training is either through emails, or on paper. When I first went into pharmacy(after 6 years with the company), my complete training was done in front of a computer. I did everything once, and was expected to jump right in, in one of the busiest stores in the district, in the busiest time of the year. I was the only one in pharmacy, who was NOT sent to a quiet store, to get one on one training. Training has definitely decreased.

    Advice to ManagementAdvice

    Train, train train.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Good company going down wrong track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Dallas, TX (US)
    Former Employee - Retail Store Manager in Dallas, TX (US)

    I worked at Walgreens

    Pros

    Pay is good , good employees, employees like family members

    Cons

    no family life, expected to live there and do it all yourself. Headed down the dollar store way pay was good but continues to be taken away and more duties of positions above you being put on you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Staff Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Akron, OH (US)
    Current Employee - Pharmacist in Akron, OH (US)

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    Flexible schedule, great benefits, amazing district manager in cleveland south district

    Cons

    Too many metrics to meet (verification by promise time, wait times, vaccination goals, customer surveys)

    Advice to ManagementAdvice

    Give us more technician hours

    Recommends
    Positive Outlook
  9. 4 people found this helpful  

    Work hard for little money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Certified Pharmacy Technician in Saint Charles, MO (US)
    Former Employee - Senior Certified Pharmacy Technician in Saint Charles, MO (US)

    I worked at Walgreens full-time (more than 10 years)

    Pros

    Flexible schedule of attending school

    Cons

    Stressful environment, sexist promotion policy, work extremely hard for little financial reward and basically no growth potential

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in San Francisco, CA (US)
    Current Employee - Pharmacist in San Francisco, CA (US)

    I have been working at Walgreens

    Pros

    Stable company; patients can go to another nearby Walgreens location and have most prescriptions filled with ease due to its central link capability

    Cons

    Exponentially increasing workload, duties, pressures and demands from upper management while cutting more hours and much-needed help/manpower. Sadly, it very much seems to be all about the numbers/metrics now, quantity over quality. Stats is what management looks into all the time and this is their only gauge to tell whether the pharmacy was busy or not.

    Advice to ManagementAdvice

    Management should be aware that the numbers or metric figures are not the sole determinants whether the pharmacy was busy or not so busy, needs extra manpower or not. There's a lot more to the story than just the stats. Given that a pharmacist has to juggle multiple tasks simultaneously in a matter of minutes - doctor calls, consultations (live and phone), immunizations, releasing blocks to all new prescriptions being sold at in-window and drive-thru where techs would be lined up behind you pressuring you, all these while trying to meet promised time (the numbers!) in data review and product review. It compromises the quality of work, and subjects the pharmacist to extreme stress and risk of committing errors because of the inevitable rush borne out of increasing tasks/workload/duties/demands and decreasing hours/help/manpower.

  11. 3 people found this helpful  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in New Orleans, LA (US)
    Current Employee - Assistant Manager in New Orleans, LA (US)

    I have been working at Walgreens

    Pros

    working conditions are ok however they could be a lot better, trucks are late now computers always broken, most of the pay now is in the top management it has been taken from those who do the work and the work is still.

    Cons

    don't pay there employee fair.

    Advice to ManagementAdvice

    understand that Walgreen was once a good place to work because it was family, it made it's employee feel like family now it's all about the money and the employee are being hurt because of the money they have taken from us, renaming positions in order to take employees pay without them being to live, Walgreen has become the next Walmart, and that along is sad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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