Washington Mutual

  www.wamu.com
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Washington Mutual Reviews

Updated Jul 22, 2014

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All Employees Current Employees Only

3.1 343 reviews

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 39 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights
343 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Bank Teller

    Anonymous Employee (Former Employee)

    ProsGreat Benefits, 8-5; Sundays and holidays off; Company discounts; excellent commission.

    ConsCustomer service with people sensitive about their money

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    WaMu was a fantastic place to work. The culture was very collaborative and the people were amazing!

    Anonymous Employee (Former Employee)

    ProsThe culture was very down-to-earth. Nothing stodgy about this bank.

    ConsWell......the failure and brutal takeover.

    Advice to Senior ManagementToo late...

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    great company while it was around

    Senior Teller (Former Employee) Clackamas, OR (US)

    Prosrules were followed. always busy. Managers usually had your back if there was a upset customer.

    Conspay was no very good, lots of turnover could never keep any employees.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I had a good working experience at Washington Mutual.

    Loan Closer (Former Employee) Dallas, TX (US)

    ProsThere were opportunities for growth.

    ConsThe branch closed down and layoffs occurred.

    Advice to Senior ManagementAlways treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Loved the Culture

    Executive Assistant (Former Employee) Seattle, WA (US)

    ProsWashington Mutual is one of the best companies I've ever wroked for. The people were extremely nice and it was a fun place to work. I sure do miss the cafeteria!

    ConsOne of the cons in working for the bank is the commute. I had a long commute into work.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great company to work for

    Anonymous Employee (Former Employee)

    ProsMany opportunities around the whole organization

    ConsBought by Chase and not sure of the new culture

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great team environment

    Mortgage Loan Consultant (Former Employee) Fullerton, CA (US)

    ProsPeople I worked with were great, good software, excellent manager

    Conscompeting against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to Senior Managementlook at the big picture compare apples to apples

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    An amazing company.. like working at Disney Land..

    Senior Project Manager (Former Employee) Seat Pleasant, MD (US)

    ProsGreat culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

    ConsUm.... Bankrupt?
    Very collaborative - maybe to a fault.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was very good ,the job was good,and my superiors were very helpful and friendly

    Loan Processor/Mailroom Clerk (Former Employee)

    ProsThe jobwas good,I was processing loans,filing docs in file room and handling the mailroom

    ConsIt was driven more by Management at all levels

    Advice to Senior ManagementTo be more employee friendly

    Yes, I would recommend this company to a friend

     

    i was a fan...

    Anonymous Employee (Former Employee)

    ProsThey offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

    ConsThey went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.

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