Waste Management

  www.wm.com
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Waste Management Reviews

Updated 27 August 2014
Updated 27 August 2014
445 Reviews

2.7
445 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
271 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Started off making great money but in one year commission pay was cut twice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Lakeville, MN (US)
    Current Employee - Account Manager in Lakeville, MN (US)

    I have been working at Waste Management full-time for more than a year

    Pros

    Paid weekly, good money in general. Base plus commission. Huge company that is well known and respected. Management is fair and doesn't play favorites which is refreshing.

    Cons

    They have cut our commission pay once and then changed the terms of how we meet our goals once so now it's hard to max out on commission even though the job is the same. Also only 10 days of vacation first year.

    Advice to ManagementAdvice

    Share the wealth. This is a billion dollar company, stop taking money out of the employees pockets while the upper management gets huge bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We are sorry you feel compensation and benefits are not up to your standards. Your feedback is important to us and has been shared as we strive to continue to be a best place to work.

  2. 1 person found this helpful  

    Sad to Leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saint Louis, MO (US)
    Former Employee - Customer Service Representative in Saint Louis, MO (US)

    I worked at Waste Management full-time for more than 8 years

    Pros

    Great pay and benefits; no weekends

    Cons

    Call center closed; things always changing

    Advice to ManagementAdvice

    Keep your good people!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Rewarding if you make your own path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale & Marketing  in  Houston, TX (US)
    Current Employee - Sale & Marketing in Houston, TX (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    It's a large company with many disciplines (transportation, logistics, sales, IT) in which someone can develop their career.

    Cons

    Frequent, and periodically large, reorgs are highly disruptive and set projects back while good folks end up elsewhere.

    Advice to ManagementAdvice

    People who have worked at WM for a long time are highly loyal, but that loyalty is constantly challenged by changing priorities and layoffs.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management as a contractor

    Pros

    Good corporate training for profession sales in Houston. Direct was professional and handled the challenging restructuring at the time well even as he was new too. Regional office is a palace.

    Cons

    Tough market area that was losing market share from previous acquisition not tucked in and receiving price increases.
    Local office and shop was nasty in appearance.

    Advice to ManagementAdvice

    Collaboration with field, corporate and clients for sustainable growth.

    Approves of CEO
  6.  

    Good company, good benefits, lacking management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Waste Management full-time for more than 8 years

    Pros

    Good benefits, opportunity to gain experience

    Cons

    lacking management, constant changes in goals, limited recognition for employees

    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Company drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver  in  Wilmington, DE (US)
    Current Employee - Garbage Truck Driver in Wilmington, DE (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    Good pay,good vacation time.
    Working outside

    Cons

    12 to 14 hour days
    Very hard work
    Do not appreciate their drivers

    Advice to ManagementAdvice

    The drivers are the face of the company,and we are very unhappy with the way you manage us ,and it reflects in our attitude towards are customer and each other.We need to find constructive ways to vent our frustration as company .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We're sorry you're frustrated and we want to help. Supervisors and HR colleagues have an open door policy, and we encourage you to share your thoughts as we strive toward continuous improvement. If ... More

  8.  

    Call Center is not the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Commercial Representative  in  Nashville, TN (US)
    Former Employee - Inside Commercial Representative in Nashville, TN (US)

    I worked at Waste Management full-time for more than 3 years

    Pros

    There were some great supervisors and cared about their employees. Some fun activities to keep the work as fun as it could be. The company was ok, but seemed to be mostly about the money.

    Cons

    Supervisors had their hands tied by call center management. Call center employees were treated as low level employees and were rarely considered for anything outside the call center. Many coworkers did not take the job seriously which makes it harder on the rest of the team. Overall it is a tough environment to enjoy!

    Doesn't Recommend
    No opinion of CEO
  9.  

    too many changes in sales structure, pay, management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES  in  Newport Beach, CA (US)
    Former Employee - OUTSIDE SALES in Newport Beach, CA (US)

    I worked at Waste Management full-time for more than 10 years

    Pros

    excellent benefits, 401k, stock discounts

    Cons

    sub sourcing sales to call centers out of state

    Advice to ManagementAdvice

    more market area focus over corp share holder focus

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver  in  Ashland, WI (US)
    Current Employee - Garbage Truck Driver in Ashland, WI (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    Good health and retirement benefits. Good pay for hard work. There is a structured safety program with short weekly meetings to keep safety methods fresh in workers minds.

    Cons

    Corporate pricing structures are unrealistic for current market conditions in rural markets. Customers are subject to higher fees which has led to us losing our market share of customers. Also long hours constantly, leading to stressful working conditions. Not much room for growth in the company.

    Advice to ManagementAdvice

    To make the safety culture a little easier, consider hiring more help to ease the burden on the current employees. Consider giving priority to current workers for positions within the company first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Decent company, but glad to have moved on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Foxborough, MA (US)
    Current Employee - Anonymous Employee in Foxborough, MA (US)

    I have been working at Waste Management full-time for more than 5 years

    Pros

    Decent company with good initiatives with Waste, Recycling and sustainability.

    Cons

    So many politics and everything is about penny pinching that you can see departments falling apart. What you put in you get out and management was always on a tight leash. When I first started there was company xmas parties, and things of that nature...then there was nothing. No company moral. They laid off so many people with years of experience it was awful.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We are sorry you feel this way. Your feedback is important to us as we strive to be a best place to work for all employees.

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