Waste Management

  www.wm.com
  www.wm.com

Waste Management Reviews

Updated 22 December 2014
Updated 22 December 2014
498 Reviews
2.7
498 Reviews
Rating Trends

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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
300 Ratings

Review Highlights

Pros
  • Good pay, really friendly work place environment, growth potential (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)


Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Highlights

Employee Reviews

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  1.  

    AWESOME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Pros

    Really have enjoyed my time with WM

    Cons

    I can think of any cons

    Advice to ManagementAdvice

    nonE

  2. 1 person found this helpful  

    Good job, decent pay/benefits, lots of OT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist in Moreno Valley, CA (US)
    Former Employee - Operations Specialist in Moreno Valley, CA (US)

    I worked at Waste Management full-time (less than an year)

    Pros

    Pay was alright. Starting out for this positions - Operations Specialist - the base pay is 18.50 an hour / but you can get between that and 25 depending on experience.

    Cons

    They always want you to work extra hours even more than you can at times, and the hourly employees do the same work as the salary employees / a lot of politics

    Advice to ManagementAdvice

    Less work environment politics and more innovative promotion techniques

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Trash Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Many of the line employees are dedicated and have a commitment to the environment.

    Cons

    Management is out of touch and manages the company only to meet investor expectations to keep raising the dividend. As a result company lacks long term vision and fails to execute on any long term strategies. In recent lay offs, I personally know a contractor who was rendered homeless. Considering the company was profitable and the largest share holder is Bill and Melinda Gates, this struck me as heartless.

    Advice to ManagementAdvice

    Get a vision or get out of the way for someone who does. I suspect the latter vs the former as a better solution.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Tech-phobic company that bends to Wall Street.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time (more than 8 years)

    Pros

    They do offer a good (not great) benefits package. 3 weeks vacation after 5 years. 15% annual bonus. Health coverage is ok.

    Cons

    The company is focused on Wall Street, not their own customers. Employees are told to be advocates of the customer while the company does everything in its power to show that they do not care about their customers. Or their employees, for that matter.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Dec 23, 2014Talent Acquisition

    This post concerns us. We take accusations like this very seriously and would appreciate if you would share feedback with the WM Employee Integrity Helpline at 1-800-265-9381.

  6. 5 people found this helpful  

    Londonderry nh /woburn ma

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Pros

    Work hard give 120% and after 10 to 20 or moore years. You will be in the same position
    maby $2 or $3 moore an hr whith 2 moore weeks vacation . It's the highest paying day care center in newengland .great place to work good luck.

    Cons

    They will stalk you every minute you are on the clock.If your in cab cam goes off you will be written up for nose picking.So please use a tissue. You will be promised the world.Most unethical place to work .You will be treated as the trash you haul.Use them before they use you .

    Advice to ManagementAdvice

    Sleep well,You treat your employees like trash.But don't worry wm will treat you the same way .When you least expect it you will be shoved out the door.As you should.Have a great day.

  7. 2 people found this helpful  

    Customer Experience Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ (US)
    Former Employee - Anonymous Employee in Phoenix, AZ (US)

    I worked at Waste Management full-time (more than 5 years)

    Pros

    Great people, management had an open door policy

    Cons

    Too much work for the staff to truly be as effective as possible. Supported other market areas out of the center in Phoenix. Too many different processes in different states. The customer experience team was sometimes overwhelmed with the work load, and the sales and management in the area they were supporting made changes to process on a regular basis and in most cases did not advise the reps or management of the process chnage until a problem with an account occurred.Too many people making decisions.

    Advice to ManagementAdvice

    Listen to the reps and supervisors doing the job to support your operations. They are part of the team, and your communication and support are critical

    Recommends
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Dec 23, 2014Talent Acquisition

    Thanks for sharing your thoughts! We value and appreciate your advice.

  8. 1 person found this helpful  

    Good company overall, plenty of micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Boston, MA (US)
    Former Employee - Sales in Boston, MA (US)

    I worked at Waste Management full-time (more than an year)

    Pros

    Good company, processes are very well thought out, very nice people to work with.

    Cons

    Too much micromanagement, they seem to be out of touch with local competition. This may be a function of being a "Large Blue Chip" in a land of mom-and-pops.

    Advice to ManagementAdvice

    Split the company, spin off the landfills, the residential collections and let the commercial collections run its course.

    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    OSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OSR in Phoenix, AZ (US)
    Current Employee - OSR in Phoenix, AZ (US)

    I have been working at Waste Management full-time (more than an year)

    Pros

    Freedom, good potential earnings, work-life

    Cons

    Can't sell a lot of things due to segmentation

    Recommends
    Positive Outlook
    Disapproves of CEO

    Waste Management Response

    Dec 23, 2014Talent Acquisition

    We appreciate your hard work, dedication, and feedback. This is valuable to us as we strive to continuously improve our processes.

  10. 3 people found this helpful  

    Lots of unfulfilled promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Phoenix, AZ (US)
    Former Employee - Customer Service in Phoenix, AZ (US)

    I worked at Waste Management full-time (more than 3 years)

    Pros

    awesome coworkers, great benefits- one of the best anywhere. Great place for people entering the workforce and looking to advance into different divisions.

    Cons

    Too many layoffs and restructuring initiatives. Not a lot of good project management as the company consistently changes direction after investing tons of money and time only to scrap the program.

    Advice to ManagementAdvice

    Deliver on your promises. Invest more time and money into employee development and training.

    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Former territory manager... good company, but bad business practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at Waste Management full-time (more than an year)

    Pros

    Awesome benefits, great salary, and commission for sales positions. Good flexible schedule in outside sales.

    Cons

    Way too much micromanagement. Also price increases make keeping customers nearly impossible.

    Advice to ManagementAdvice

    Care more about your employees than the stock market. Losing way too many good employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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