WellPoint

  www.wellpoint.com
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WellPoint Reviews

Updated 19 August 2014
Updated 19 August 2014
504 Reviews

3.3
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
61 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 97 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 29 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 22 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunity for Growth

    Current Employee - Advice Nurse  in  Atlanta, GA (US)
    Current Employee - Advice Nurse in Atlanta, GA (US)

    Pros

    Flexibility, Work from Home opportunity, great Benefits

    Cons

    micro-managers, not knowing what was going on with your team when working from home

    Recommends
  2.  

    Wellpoint

    Current Employee - Product Manager  in  Mason, OH (US)
    Current Employee - Product Manager in Mason, OH (US)

    Pros

    Large growing company in growing industry

    Cons

    Company was too large for my tastes.

  3.  

    Overall, Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transplant Benefit Analyst  in  Mason, OH (US)
    Current Employee - Transplant Benefit Analyst in Mason, OH (US)

    Pros

    Excellent benefits as far as time off, 401K match and tuition reimbursement.

    Cons

    lots of overtime, shortage of people, especially in 2014 with the HCR activity

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good Company but Struggling with ACA implementation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    Pros

    Pay is good. Facilities top notch with gym and cafeterias at most locations. Coworkers are great and support each other. Flexible schedule to allow for family/balance.

    Cons

    Stating our culture and values are one thing but not a reality in practice. The culture is such that upper management is not open to feedback. Do not really want to hear if things are not going well. Not a good situation as our industry is undergoing extreme changes as a result of the Affordable Care Act. and we need to be honest with ourselves about the future. Health insurance benefits are not great for such a large organization.

    Advice to ManagementAdvice

    Evaluate mistakes made, learn and improve. Do not be afraid of self-evaluation. Encourage the feedback from your frontline employees so that you can make the company better,

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Shady Business Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Richmond, VA (US)
    Former Employee - Account Manager in Richmond, VA (US)

    Pros

    Ability to work from home

    Cons

    IT systems so antiquated half the time the programs don't work and they take millions of dollars from customers for programs that have no value. Account Executives and upper mgt cover it up and support NOT giving customers refunds because that impacts their bonus.

    Advice to ManagementAdvice

    Be honest - listen to the little people instead of just Account Execs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Lots of pressure, fewer people to get more things done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer Advisor
    Former Employee - Developer Advisor

    Pros

    Salary level is good. A LOT of work to do. Lots of opportunities to learn new technologies and skills.

    Cons

    A LOT of work to do. Jobs are not secure. WellPoint is famous for having rounds of layoffs. It is difficult to think out of the box there. They talk a lot about work/life balance, but it is mostly just talk.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Money is great, but not much else to offer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer Advisor Senior  in  Saint Louis, MO (US)
    Current Employee - Solutions Engineer Advisor Senior in Saint Louis, MO (US)

    Pros

    Well above-average pay, work-from-home full-time

    Cons

    Abundance of favoritism from management within the good-ole-boy network

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    A Valuable Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Medical Director  in  Tampa, FL (US)
    Former Employee - Associate Medical Director in Tampa, FL (US)

    Pros

    Some very dedicated intelligent motivated people work at WellPoint.

    Cons

    The integration of WellPoint and Amerigroup is not complete. This gives rise to multiple problems in any project which covers both markets.

    Advice to ManagementAdvice

    Stop looking for solutions that are not there. You need to take your 30 thousand foot view down to 10 feet. That is where the work is either being completed correctly or not getting done. Take personal responsibility in untangling your own complicated business flow patterns instead of creating complicated work arounds, that result in high frustration levels and inferior job performance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    An EXTREMELY frustrating place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Specialist  in  Middletown, NY (US)
    Former Employee - Provider Relations Specialist in Middletown, NY (US)

    Pros

    Benefits are decent, although there have been significant negative changes since Obamacare became law. You get weekends off. People you work with are generally nice. It used to be a wonderful place to work.

    Cons

    Pay is less than what should be expected considering the skills and performance that are required from employees. Annual increases NEVER keep up with the rate if inflation. There is a bonus system that rewards you based on how well you can kiss corporate butt. Mid level management is constantly running around in circles implementing the latest policy according to the fad of the month. If you don't like the policy this week, just wait until next week. You will be micromanaged from the instant you walk in the door in the morning until you leave in the afternoon. There is ZERO job security, as they are constantly outsourcing jobs of increasing complexity to the Philippines and to India.

    Advice to ManagementAdvice

    Stop micromanaging every detail of the employees day. It tells them that you do not trust them to make intelligent decisions. Stop the constant threat of outsourcing. It is very demoralizing to work at a place where you watch groups of people get called into a conference room, handed exit papers, and then escorted out of the building after cleaning personal belongings from their desks or work areas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter  in  Indianapolis, IN (US)
    Former Employee - Senior Underwriter in Indianapolis, IN (US)

    Pros

    Flexible work schedule and hours

    Cons

    fear of getting cut at anytime

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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