WellPoint Reviews

Updated 15 October 2014
Updated 15 October 2014
532 Reviews
3.3
532 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
76 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 98 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 33 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 26 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Great Benefits! Lousy Departmental Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time

    Pros

    They offer wonderful benefits, and opportunities to expand one's educational horizons, a decent employee referral plan, and 401-k. Opportunities for cross country employment, nationally recognized firm. Strong position on Wall Street, not a "Johnny Come Lately" Firm.

    Cons

    1.They are not a top payer in the industry as compared to their competitors,
    2.Specifically for my region, the gate keepers maintain a certain demographic for Management positions,overall crony-ism.
    3 Departmental administration out of touch with the realities of the program, and display a general lack of concern for employee concerns.
    4. Poor communication between Mgmt and staff.
    5.Dishonest "open-door" policy,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    20 years in the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Consultant in Richmond, VA (US)
    Current Employee - Senior Business Consultant in Richmond, VA (US)

    I have been working at WellPoint full-time (more than 10 years)

    Pros

    Benefits such as insurance, 401k, PTO, on-site gym and other fringe benefits are very competitve for the market. Salary is pretty good. Bonuses are given each year and can be low one year and high the next but much appreciated. Been able to move around the company in different roles. People here are friendly and smart. Company values work-life balance although I have heard complaints about some managers pushing their associates to work more when time off is needed. One of the top leaders in the health insurance industry.

    Cons

    Lack of diversity in management is a definite con. Company has a diversity program but there is no follow through where management is concerned. You see diversity in the lower levels but definitely not in middle/high management. Another con..but not much of one...if you don't use your PTO because you are working all of the time, you can stop accruing it...which is a problem because then you take PTO and still end up working.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Long-term opportunities coupled with great pay and benefits, but difficult to find work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative I in Cape Girardeau, MO (US)
    Former Employee - Customer Care Representative I in Cape Girardeau, MO (US)

    I worked at WellPoint full-time (more than 10 years)

    Pros

    Job advancement and a variety of opportunities are available to those who are willing to work diligently. The salaries are competitive and the benefits are amazing.

    Cons

    It can be difficult to find a good work/life balance. Salaries are based on location, so this can be a con for those who live in lower socio-economic areas.

    Advice to ManagementAdvice

    Keep the lines of communication open, support those below you, and be very clear about the goals and objectives for EACH person.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company with some minor flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time (more than an year)

    Pros

    Work-life balance, flexible time, great compensation

    Cons

    too many chiefs and not enough indians willing to do work at times.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lucky to have a great paying job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as a contractor (more than an year)

    Pros

    Great Perks for temp staff

    Cons

    Reminded regularly we are temp staff

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not Hired yet

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint

    Pros

    Quarterly bonuses, mid year reviews. There are lots of opportunities to get compensated for the job done.

    Cons

    I have not started this job yet

  8.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Specialist in Albany, NY (US)
    Current Employee - Training Specialist in Albany, NY (US)

    I have been working at WellPoint full-time (more than an year)

    Pros

    Benefits, growth and opportunities, compensation, caring company

    Cons

    Way too much expected out of their training specialists

    Advice to ManagementAdvice

    Need more trainers to support all the new hires due to growth

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent and room to grow with company.

    Former Employee - Medical Undewriter in Cincinnati, OH (US)
    Former Employee - Medical Undewriter in Cincinnati, OH (US)

    I worked at WellPoint full-time (more than 10 years)

    Pros

    Excellent benefits and training. Diversity is a true assess

    Cons

    Location of main office may not be workable for all

  10. 1 person found this helpful  

    Alot of learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative I in Denver, CO (US)
    Current Employee - Customer Care Representative I in Denver, CO (US)

    I have been working at WellPoint full-time (more than an year)

    Pros

    Great managers and very clean workplace. Decent starting salary excellent medical benefits. Lots of training in the beginning that helps with understanding systems and tasks.

    Cons

    The systems aren't so great they run slow. Not alot of clarity on what you can and cannot do. Alot of people get mad at how much effort has to go into each call. They want you to cater to their members and do whatever they want even if it is unreasonable. Advancement is selective and often ill-obtained. Raises suck.

    Advice to ManagementAdvice

    Upper management (directors etc) need to get a grip and at least pretend to notice the "little people" dont walk by your employees without speaking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    A lot to learn but becomes second nature after a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time (more than an year)

    Pros

    Competitive pay, opportunity for advancement

    Cons

    no work/life balance, not a lot of feedback on performance from management

    Recommends
    Positive Outlook
    Approves of CEO

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