WellPoint Reviews

Updated 28 October 2014
Updated 28 October 2014
541 Reviews
3.4
541 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
83 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 99 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 33 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 26 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great Benefits! Lousy Departmental Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time

    Pros

    They offer wonderful benefits, and opportunities to expand one's educational horizons, a decent employee referral plan, and 401-k. Opportunities for cross country employment, nationally recognized firm. Strong position on Wall Street, not a "Johnny Come Lately" Firm.

    Cons

    1.They are not a top payer in the industry as compared to their competitors,
    2.Specifically for my region, the gate keepers maintain a certain demographic for Management positions,overall crony-ism.
    3 Departmental administration out of touch with the realities of the program, and display a general lack of concern for employee concerns.
    4. Poor communication between Mgmt and staff.
    5.Dishonest "open-door" policy,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    20 years in the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Consultant in Richmond, VA (US)
    Current Employee - Senior Business Consultant in Richmond, VA (US)

    I have been working at WellPoint full-time (more than 10 years)

    Pros

    Benefits such as insurance, 401k, PTO, on-site gym and other fringe benefits are very competitve for the market. Salary is pretty good. Bonuses are given each year and can be low one year and high the next but much appreciated. Been able to move around the company in different roles. People here are friendly and smart. Company values work-life balance although I have heard complaints about some managers pushing their associates to work more when time off is needed. One of the top leaders in the health insurance industry.

    Cons

    Lack of diversity in management is a definite con. Company has a diversity program but there is no follow through where management is concerned. You see diversity in the lower levels but definitely not in middle/high management. Another con..but not much of one...if you don't use your PTO because you are working all of the time, you can stop accruing it...which is a problem because then you take PTO and still end up working.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III in Indianapolis, IN (US)
    Current Employee - Customer Service Representative III in Indianapolis, IN (US)

    I have been working at WellPoint full-time (more than 5 years)

    Pros

    Everyone is held accountable for the work they do. And, the fact that I get a bonus 4 times a year doesn't hurt.

    Cons

    Career advancement is hard to achieve

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Terrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative I in Virginia Beach, VA (US)
    Former Employee - Customer Care Representative I in Virginia Beach, VA (US)

    I worked at WellPoint full-time (more than an year)

    Pros

    Nice facilities in VA. Coworkers are nice.

    Cons

    Management could care less what you think ; promotions are a joke. Training is a waste of time. Three week training period consist of reading a book and filling in the blanks.

    Advice to ManagementAdvice

    Pay attention to your employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Neutral pros and cons with co

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Virginia Beach, VA (US)
    Current Employee - Operations in Virginia Beach, VA (US)

    I have been working at WellPoint full-time (more than 3 years)

    Pros

    Advancement Opportunities for the assoc in the company that want to go to the next level. Has to work hard to

    Cons

    Customer and Provider Satisfaction expectations are a little high. The associates have to take verbal abuse and disrespect on the phones but remain professional. Insurance for employees copays and out of pocket too high

    Advice to ManagementAdvice

    Focus on development for associates

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great resume' builder/ EXPERIENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as a contractor (less than an year)

    Pros

    I work from home.

    Cons

    Plethora of miscommunication issue=Office politics(typical)

    Advice to ManagementAdvice

    get the faces first, then determine

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as an intern

    Pros

    A lot of for opportunities for advancement

    Cons

    The work can be cyclical.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Long-term opportunities coupled with great pay and benefits, but difficult to find work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative I in Cape Girardeau, MO (US)
    Former Employee - Customer Care Representative I in Cape Girardeau, MO (US)

    I worked at WellPoint full-time (more than 10 years)

    Pros

    Job advancement and a variety of opportunities are available to those who are willing to work diligently. The salaries are competitive and the benefits are amazing.

    Cons

    It can be difficult to find a good work/life balance. Salaries are based on location, so this can be a con for those who live in lower socio-economic areas.

    Advice to ManagementAdvice

    Keep the lines of communication open, support those below you, and be very clear about the goals and objectives for EACH person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company with some minor flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time (more than an year)

    Pros

    Work-life balance, flexible time, great compensation

    Cons

    too many chiefs and not enough indians willing to do work at times.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Lucky to have a great paying job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as a contractor (more than an year)

    Pros

    Great Perks for temp staff

    Cons

    Reminded regularly we are temp staff

    Recommends
    Positive Outlook
    Approves of CEO

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