West IP Communications

  www.westipc.com
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West IP Communications Reviews

Updated Jun 01, 2014

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All Employees Current Employees Only

2.2 4 reviews

0% Approve of the CEO

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Todd B. Strubbe

(1 ratings)

25% of employees recommend this company to a friend
4 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good overall

    Customer Service Representative (Former Employee) San Antonio, TX (US)

    ProsGood hours, friendly staff, clean work space

    ConsLow pay, short breaks, too long to wait for insurance

    Advice to Senior ManagementIncrease pay and incentives

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horribly managed company

    Anonymous Employee (Former Employee)

    ProsWest IP Communications is part of West Corporation. Their sister company is Intercall which has a very well established national sales force and relationships at the majority of fortune 2000 companies.

    ConsThe management team is horrible. West bought Smoothstone out of Louisville, KY and this group took over much of the leadership roles at West IP. The Smoothstone management team is horrible. They are small time management team that got promoted to the big leagues. Turnover is extremely high due to their incompetence.

    Advice to Senior ManagementYou should slowly replace the former Smoothstone management team with more capable management from outside the company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Innovative technology company focused on market growth

    Sales (Current Employee)

    ProsFast moving and exciting environment

    ConsSpeed of growth could exposes shortcomings in maturity

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Miffed

    Troubleshooting Specialist (Former Employee) Louisville, KY (US)

    ProsGreat work atmosphere and mostly friendly co-workers. Cool office location in downtown Louisville. Quickly growing company that is privately held and was just bought out by a much larger communications firm that is getting large enough to potentially go public soon.

    ConsWorkers in other departments were very rude and hard to work with. There was very very little training on the job. Management was flakey. I was given excellent reviews and then was fired out of the blue one day; they even tried to appeal my unemployment. I can't recommend. Overtime was forced. This could have been discrimination.

    Advice to Senior ManagementPlease find a manager that has better communication skills, doesn't lie to employees, and gives honest advice.

    No, I would not recommend this company to a friend

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