Glassdoor is your free inside look at Whirlpool reviews and ratings - including employee satisfaction and approval ratings for Whirlpool CEO Jeff M. Fettig. All 250 reviews are posted anonymously by Whirlpool employees.
63% of the CEO
Jeff M. Fettig
Current Employee – been working at Whirlpool full-time for more than 10 years
Pros – Good working opportunities, caree grow, travel
Cons – Very slow decision process, too orthodox
Yes, I would recommend this company to a friend
2013-02-28 05:46 PST
Current Employee – been working at Whirlpool
Pros – good culture, very organized and good at executing plans
Cons – management is becoming very cut-throat
Advice to Senior Management – NONE
Yes, I would recommend this company to a friend
2013-02-21 16:27 PST
Former Employee – worked at Whirlpool full-time for more than 7 years
Pros – Flexible schedule and good pay.
Cons – Their PMP review system is a joke. With this system, management has to give an employee a "needs improvement" or "exceeds improvement' rating every year regardless of their performance.
Promotion is based on who you know and not what you know or how you perform.
The appliance industry is very competitive now and the only reason Whirlpool has been profitable the last few years is cut backs to cost and not volume.
Advice to Senior Management – Get rid of the PMP system. If you can't rely on your managers to give an accurate assessment of each employee, they shouldn't be in management.
Yes, I would recommend this company to a friend
2013-03-21 07:25 PDT
Current Employee – been working at Whirlpool as a contractor for less than a year
Pros – Good work environment. Get to try new things often. Most of the people are fun to be around. Management takes their job seriously but knows how to lighten up.
Cons – Constant lay offs to temps. Cant afford anything with $10/ hour and no benefits as a temp. Takes two years for direct hire.
2013-03-04 05:07 PST
Former Employee – worked at Whirlpool full-time for more than a year
Pros – Great place to work for someone looking to move up the career ladder. This company likes to develop its talent. I really liked the products Whirlpool offered and learning about the different brands. Overall I really loved working for this company and left because of my spouse's job.
Cons – At the time I worked there they needed to improve their customer relationship management software. This may not be a con to all people, but it was to me; If you want to move up in this company than you will ultimately end up in Benton Harbor, MI.
Advice to Senior Management – I think that processes needed to be improved to offer more consistancy throughout the organization.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-19 09:11 PST
Current Employee – been working at Whirlpool full-time for more than 3 years
Pros – Market Leader, Great place to learn and grow
Cons – Location is not the best
Advice to Senior Management – Faster to market.
Yes, I would recommend this company to a friend
2013-01-25 06:09 PST
Current Employee – been working at Whirlpool full-time for more than 7 years
Pros – great great company to grow your career by creating opportunity for you to challenge yourself and gain different experience. Love the company culture and company strives to engage employees.
Cons – between brand, category, finance, procurement, engineering..... they all have global structure and regional team, think about the complexity when it comes to decision making. won't say it's the most efficient company in the world. plus, they shuffle people around quickly and they won't even get chance to execute their strategy yet.
Advice to Senior Management – who really owns P/L? too many people have say in it
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-25 18:19 PST
2 people found this helpful
Current Employee – been working at Whirlpool full-time for more than 8 years
Pros – 1.) Most non-management employees are a pleasure to work with and very supportive.
2.) A few very good internal processes.
3.) Stable during economic downturn.
4.) Very busy, no boredom, much to learn.
5.) Several opportunities to move around within company.
Cons – 1.) Performance Management system (Whirlpool PMP) force ranks all employees into a normal distribution with employee ratings of 1-5. 1's are top performers and receive large raises and bonuses. 5's are terminated. Each category has set percentages and must be filled. Utopia concept is that the performance bar is raised every year and eventually everyone is terminated at some point in time. CEO has been told repeatedly by Human Resources that the company forced ranking performance management system is not working.
2.) Incredibly unhealthy, stressful, political, and "blame game" culture with high turnover. Company endorses the high turnover. but does sponsor a very small number of employees that are deemed worthy of the "Stepford Wives" culture that you feel day 1 of employment. Fortunately, many new employees do not waste their career at this company and leave on their own due to unhealthy culture.
3.) Focus, funding, and value is placed on Sales & Marketing and not R&D, Engineering, and Quality. Typical failing American big three automotive model Whirlpool even hires top management from the automotive industry and brings in automotive philosophies.
4.) Age discrimination practices are truly ludicrous. There are literally daily discussions on this subject. Employees that have not been promoted by early 30s and within a few years of being hired are considered expendable and are usually ranked low on the company performance scale.
5.) Managers are forced to manage up and not down. Never experienced anything like this before.
6.) Several managers have no direct reports, reflecting a culture that places little value on employee mentoring, coaching, development, and growth.
7.) Bullies are promoted.
8.) Company focus is mostly on short term goals to met quarterly financial numbers.
No, I would not recommend this company to a friend
2013-01-25 13:41 PST
Current Employee – been working at Whirlpool full-time for more than 10 years
Pros – good environment, good leaders, good benefits
Cons – salary, educational program, raises, bonuses
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-28 15:11 PST
Former Employee – worked at Whirlpool full-time for more than 10 years
Pros – Whirlpool (previously Maytag Cleveland Cooking Products) had an apprenticeship program, which allowed anyone who could pass the entrance exam and get through the inteview process to begin a career in maintenance. A four year program (part time) at the local college (Electro-mechanical maintenance certification) ALL EXPENSES PAID !!!!! Concurrently, there was three years of hands-on apprenticeship, with the guys who actually kept the place running and have done so for up to 30 years. WONDERFUL Opportunity !!!!!!
Cons – What can I say, it's ALL about the bottom line. I wish it weren't so, but as the cost of living continued to rise, the pay stagnated. Our annul raises only covered the additional cost of benefits.
UnfortunateIy, I had to leave the company to fnd more gainful employment. 10 + years of experience out the door.
Advice to Senior Management – It's ALL about the bottom line, companies have made that all to clear to their employees.
A persons loyalty to their employer is in great part tied to how well that they can supply their families needs. I suggest a quarterly profit sharing bonus structures implementation would help tremendously. Quality, attendance and LOYALTY to the company would soar to new heights.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-18 16:33 PST
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