Williams-Sonoma

www.williams-sonomainc.com
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Williams-Sonoma Reviews

Updated 1 March 2015
Updated 1 March 2015
703 Reviews
2.8
703 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
300 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 87 reviews)

  • Work life balance - is great as long as you get what you need done (in 26 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 31 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work, very open framework but a bit disorganised and lacking administrative support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor in York, England
    Former Employee - Advisor in York, England

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    Flexibility - choose your hours just make sure the work gets done
    Friendly and supportive
    'All in it together' attitude
    Fair split of commissions

    Cons

    Lack of proper admin support
    A bit disorganised

    Recommends
    Neutral Outlook
  2.  

    analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    reasonable work to life balance

    Cons

    lack of support from management

    Advice to ManagementAdvice

    improve networking through the enterprise

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    West Elm Sale Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    A highly inspired position. I was surrounded by other creatives like myself with sales backgrounds as well as creative eyes. Had the opportunity to work and meet with a wide range of personalities.

    Cons

    Hours are inconsistent. One week you have 35 the next you have 4, and the pay is less than desirable. Because of this fact, employee turnover is like nothing I have ever experienced.

    Advice to ManagementAdvice

    Appreciate the valuable employees you do have, give them the priority and a bit of incentive to stay put, i.e. consistent hours and better pay.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA (US)
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA (US)

    I have been working at Williams-Sonoma

    Pros

    Great people and nice perks.

    Cons

    The point system is a big mistake

    Advice to ManagementAdvice

    Get rid of the point system

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Assistant Store Manager, Visual Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    401k, sick time, benefits, discount, location

    Cons

    holidays, compensation, technology, dated,

    Recommends
  7. 1 person found this helpful  

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Williams-Sonoma full-time

    Pros

    Great discount. Co-workers that become your friends. Good quality of products.

    Cons

    Driven to make numbers all the time. Never really a day off if you are in management, be ready to work if there is an issue.

    Advice to ManagementAdvice

    Support the people that give you so much of their time and talents.

  8. 2 people found this helpful  

    Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    Wonderful Products, Friendly environment, Knowledgeable Staff and Customers.

    Cons

    Company preoccupied with how store is set up (floor-sets, changing arrangements) instead of taking more time to sell items within store to customers.

    Advice to ManagementAdvice

    Keep store clean and presentable. Spend less time on floor-sets and more time selling to customers. Drive the business.

  9.  

    Great company and stores but corporate has too many unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Williams-Sonoma

    Pros

    Manager is amazing, pay and insurance is really good. Management team works hard but few part timers work as hard as they should.

    Cons

    You are expected to meet goals that are not realistic due to payroll cuts and other tasks that take too long to accomplish with too few people to help customers.

    Advice to ManagementAdvice

    We either need more payroll to have more associates on the floor or less required tasks and in depth floor set changes.

    Recommends
    Neutral Outlook
  10.  

    Overworked and underpaid, but good discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV (US)
    Former Employee - Customer Service Representative in Las Vegas, NV (US)

    I worked at Williams-Sonoma

    Pros

    They are flexible with customers and strive to achieve ultimate satisfaction.

    Cons

    They customers can be rude and it is not worth the pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    Great staff, supportive and fun GM, amazing product and discounts. A great place to work where one can expand service level capabilities, fulfillment and merchandising strategy and staff development.

    Cons

    Obviously limited upward mobility past the ASM postion in a set market. Holiday hours and truck fulfillment days can be long. A challenge developing change within such a large set organization

    Advice to ManagementAdvice

    Incentive employees more, create more training and advancement opportunities

    Recommends
    Positive Outlook
    No opinion of CEO

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