Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated 29 October 2014
Updated 29 October 2014
640 Reviews
2.8
640 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
272 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 85 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 55 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 30 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun and generous company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Akron, OH (US)
    Former Employee - Coordinator in Akron, OH (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Pay, culture, leadership, perks, discounts, rewards for contests, work life balance, bonuses, fun environment, training, scheduling, diversity, atmosphere, overall a great place to work!!!

    Cons

    High end prices mean High end customers who tend to be more picky. For instance, we would have customers who obviously misused a piece of cookware that they bought 10+ years ago and expect replacement.

    Advice to ManagementAdvice

    Dont have employees shop for food off the clock, that is my only concern

    Recommends
    Approves of CEO
  2.  

    It was decent.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Some opportunity for advancement. If you do what you are asked to do, you have good job security.

    Cons

    The higher ups do not really care about what the associates do, or give you any leeway. You must complete the task, or be replaced.

  3. 1 person found this helpful  

    Great brand but could always be better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Employee in San Francisco, CA (US)
    Former Employee - Corporate Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    Great discount in multiple brands (Williams Sonoma, Pottery Barn and West Elm), opportunities for advancement as long as you are very patient, beautiful location of corporate office, amazing product and amazing employees who share a passion for the product. Strong heritage and 99 year old founder still visits the building from time to time. Love the WS mission to "bring people together around food".

    Cons

    CEO micromanages from the top which comes off as lacking trust in associates from top to bottom, improvement to broken processes is slow at best, low base salaries compared to similar companies in the Bay Area and annual raises that can't even keep up with inflation. Work/life balance is often unbalanced especially during the holiday seasons.

    Advice to ManagementAdvice

    130% bonuses to execs and 2% raises to low level associates won't allow you to build and MAINTAIN the best possible teams in Retail. Associates (the worker-bees) need more recognition for hard work than a "catch the spirit" plaque and a $100 gift card.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Philadelphia, PA (US)
    Current Employee - Associate Manager in Philadelphia, PA (US)

    I have been working at Williams-Sonoma full-time (more than 8 years)

    Pros

    Flexible Work Schedule, Great Discount, Good Health Benifits.

    Cons

    Management Heavy Work Load, Cut Throat Environment, Sketchy Bonus Program, Protective Over Bad Managers.

    Advice to ManagementAdvice

    More transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Seasonal Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    The people were wonderful to work with and the products were mostly top of the line

    Cons

    The scheduling was a little unpredictable

    Advice to ManagementAdvice

    Corporate upper management might want to be more friendly and less intimidating to working staff and store managers

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Love the products but not a people first environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Alpharetta, GA (US)
    Former Employee - Sales Associate in Alpharetta, GA (US)

    I worked at Williams-Sonoma part-time (more than 5 years)

    Pros

    Company gives a wonderful discount on products

    Cons

    Not a people first environment

    Doesn't Recommend
    Neutral Outlook
  8.  

    Fun, busy retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Wrentham, MA (US)
    Current Employee - Associate in Wrentham, MA (US)

    I have been working at Williams-Sonoma part-time (more than an year)

    Pros

    Great discount, nice people. Decent products.

    Cons

    Low salary for hard work

    Advice to ManagementAdvice

    Increase p/t wage

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good Company to work for with great products at West Elm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Visuals Associate in Palo Alto, CA (US)
    Current Employee - Part Time Visuals Associate in Palo Alto, CA (US)

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    Management Team is great. Wonderful Team and great discount. Fun place to work.

    Cons

    Street Parking at Palo Alto Store isn't so great. Closing time on weekends is slightly late. (9pm)

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Tech Lead

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    discount on all brand and good work-life balance

    Cons

    retail mindset upper management still very brick and mortar. No career growth

  11. 1 person found this helpful  

    The Epitome of Greed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 10 years)

    Pros

    40% discount, Sample Sales, sexy company - it impresses people when you say your work there.

    Cons

    Weak leadership. Very political and promotions are based on favoritism. They profess to value their people but in fact the only thing they value is money. When times were tough no one got a raise but executives still got bonuses.They are dishonest, unfair and under-handed. Human Resources is run very poorly. Toxic environment.

    Advice to ManagementAdvice

    Live the core values you say you have.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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