Williams-Sonoma Reviews in San Francisco, CA

Updated 15 August 2014
Updated 15 August 2014
611 Reviews

2.7
611 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
253 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 82 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 50 reviews)


Cons
  • No work life balance, payroll constantly being cut some DMs had little pets who could do no wrong (in 25 reviews)

  • The current upper management does not appear to care about the employees or their customers (in 33 reviews)

More Highlights

157 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Executive Leadership Team leads the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  San Francisco, CA (US)
    Current Employee - Vice President in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time for more than a year

    Pros

    What is most important to me today is to work at a place where I feel the leadership likes to win and succeed and also focuses on giving back to the communities where we do business. This exists everyday at Williams Sonoma, Inc. Acting like an entrepreneur is alive and well here which means hard work with a real sense of meaning and purpose.

    Cons

    It's retail so you have to love being flexible and not sweating change

    Advice to ManagementAdvice

    What do you need from your associates to achieve the growth goals?

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Some of the nicest people I have ever worked with !

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Williams-Sonoma as a contractor for less than a year

    Pros

    Inclusive Culture, Work Life Balance, Learning and Development are not only encouraged, but ample opportunity to do so. Along with the appropriate offering of training in house.
    I really enjoyed the ALL Hands San Francisco Associates Conference held at the Historic Galileo High School - followed by a Wellness Carnival at the Maritime Museums Bocce Ball Courts this week.
    I was inspired by the leaderships presentation and speeches.It has invigorated my ability to 'dare to dream' ! It was an all round wonderful day of learning and engaging. Lunch was provided by a great selection of food trucks, followed by camaraderie and physical activity with fellow co-workers.

    Cons

    to be honest, I have not experienced any yet.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    In it for the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Support  in  San Francisco, CA (US)
    Current Employee - Retail Support in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time for more than 10 years

    Pros

    we have a rich culture of service to our external customers and internal associates. It's possible for any associate to make a difference. Amazing products- proud to be part of the team.

    Cons

    we sometimes need to slow down and listen to associates- ask them to actively be part of the solution.

    Advice to ManagementAdvice

    Keep your vision and dream. Never forget our values-it's what has made us great.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Planner  in  San Francisco, CA (US)
    Former Employee - Distribution Planner in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time for more than 8 years

    Pros

    Great discount and sample sales are really fun. Great benefits. For the most part the employees are really smart and dedicated to their business which makes it a nice place to work. I worked at WS for 8 years and was highly satisfied until 2 years ago when management shifted.

    Cons

    Career pathing is non-existent so very little room for advancement. It's nearly impossible to move up unless you're in the "in" crowd or get lucky and a manager decides to leave. Managers are not trained and, in my experience, have no people management skills thereby over-working their direct reports with no regard for work/life balance. Having to work every weekend (mandatory!) through peak as a corporate employee speaks to mis-management and disregard for work/life balance.
    HR is under-utilized and under-staffed. They seem absorbed with hiring only and lose track after the initial hire. I returned from a 6-week LOA and had zero contact from HR. When I decided to leave the company (giving 6 weeks notice) I had to contact HR the day before my last day about scheduling my exit interview.

    Advice to ManagementAdvice

    Focus on training all managers. HR is uninvolved and should be engaging and meeting with all employees to have an idea of job satisfaction, etc...Providing breakfast and lunch is not a reward when asking employees to work extended hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    I feel good about what I do, and I love my co-workers, but none of us are ever going to get promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate  in  San Francisco, CA (US)
    Current Employee - Stock Associate in San Francisco, CA (US)

    I have been working at Williams-Sonoma part-time for less than a year

    Pros

    The people are great
    The management team mostly tries to make you feel good about what you do
    You're allowed to be pretty independent

    Cons

    Raises are really, really small
    Promotions basically don't happen
    Limitations on employee discount - doesn't stack with most other promotions
    Lacks a culture of cross-training, especially when you're seasonal

    Advice to ManagementAdvice

    Invest more time, money and development into your team

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time for more than 5 years

    Pros

    Innovative, Creative, Marketing Experts, Leaders in Product Development

    Cons

    I never had a bad day at Williams-Sonoma.

    Advice to ManagementAdvice

    Keep it up. Stay positive. Drive Results

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Cool brand, needs improvement - great learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer  in  San Francisco, CA (US)
    Current Employee - Assistant Buyer in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time for more than a year

    Pros

    fun products, intelligent people who have been there for a while

    Cons

    everyone is very stuck in their way of doing things. no one is moving forward with the marketplace. middle/senior management don't understand the workflow at the bottom of the totem pole.

    Advice to ManagementAdvice

    keep the morale up!

    Recommends
    Approves of CEO
  9. 4 people found this helpful  

    Overworked, underpaid, unappreciated, forced overtime, high stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Assistant  in  San Francisco, CA (US)
    Former Employee - Production Assistant in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time for more than a year

    Pros

    Looks good on a resume because other companies know if you can stand working there you can stand working anywhere. Otherwise no Pros.

    Cons

    No personal growth, no respect for work life balance, forced overtime including weekends, forced to skip lunches. Vacations denied. Forced to come in sick as well as work overtime sick. Have to ask permission to leave every day. Oh and multiple employees cry in the bathroom, take mental leaves of absence or develop ulcers due to stress.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Loved all the products, met lots of nice people and enjoyed the job on a whole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA (US)
    Former Employee - Sales Associate in San Francisco, CA (US)

    I worked at Williams-Sonoma part-time for less than a year

    Pros

    Great discount. Loved learning so much from co-workers. Enjoyed trying all the new products. Good exercise walking and climbing ladders.

    Cons

    Pay is terrible and always working weekends! Always on your feet. High expectations only from some.

    Advice to ManagementAdvice

    a real disconnect and expectations are unrealistic!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time for more than 8 years

    Pros

    Best Reason to work here is the employee discount and the Sample Sales! If you're lucky you can find a job with autonomy.

    Cons

    Lack of Career Opportunities and promotions

    Neutral Outlook
    No opinion of CEO

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