Windstream Reviews

Current Employee – been working at Windstream full-time for more than a year

Pros – My direct supervisor is the only reason I've stayed.

Cons – They will threaten your job every chance they get, instead of finding ways to motivate their employees. The quotas are completely unattainable, there were 12 out of 87 people who last month were able to get any kind of commission check. They are not flexible with time off/family emergencies/being sick/etc. No where to move up unless you are friends with upper management, hard work does not pay off.

Advice to Senior Management – Be fair. Listen to your employees and find incentives or other positive ways to motivate them, not threaten.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Windstream

Pros – Smaller more family oriented environment compared with other phone companies.

Cons – Commission for my position is close to unobtainable given the call volume of new customers.

Advice to Senior Management – Internally: Positive reinforcement would be much more effective than threatening a "write-up" in every situation. Externally: The new Merge bundle isn't practical for the company's client base. Windstream customers are mostly in rural areas and typically aren't familiar with new technology. So when they see the advertisements for Merge they think it's a cable service rather than an internet streaming device. When they call in to inquire they seem both confused and disappointed by the time they hang-up.

No, I would not recommend this company to a friend

Current Employee – been working at Windstream

Pros – I believe that this is a forward thinking company that has the mindset to be profitable when other companies cannot.

Cons – Some areas do not have the level of support that is needed to achomplish the jobs in a timely manner.

Advice to Senior Management – I believe that this is a forward thinking company that has the mindset to be profitable when other companies cannot.

Former Employee – worked at Windstream

Pros – Tuition reimbursement
Laptops
Great people to work with locally.
Local management led by example
Locally great flow of information when available from corporate
Growing too rapidly leading to integration problems and employee morale issues.

Cons – Health benefits including, medical, vision, and dental were fairly priced.
A publicly traded company so you can own a piece of it.
Many different job openings in different locations throughout the US.

Advice to Senior Management – Slow down. The rate at which you're acquiring companies lends itself to growing issues which can include lower employee morale.
Try to save employees because they are a wealth of information instead of trying to centralize everything. If someone is already doing a job and has been successful then consider leaving them in the position or ask for their help in making the company better. The purchased companies feel like failures.

No, I would not recommend this company to a friend

Former Employee – worked at Windstream

Pros – Windstreams salary was comparable to other places in the area.
Windstreams benefits were comparable to other places in the area.

Cons – Only promoted those who brown nosed upper management.
They have a college grad program that promises them management jobs within a 2-5 year period.
I saw a guy go from college grad, to accountant I, II, Sr. then manager in about 2 years. Yes he was smart, but he skipped a lot of people in that time, even a supervisor with a master's degree who had trained him.

Advice to Senior Management – The college program is great, however, it makes the other employees feel left out. Having a career goals for each employee and recognizing what positions employees want to be in and not just a "we're sticking you here" attitude, would make employees appreciate the company.

No, I would not recommend this company to a friend

Former Employee – worked at Windstream

Pros – Advancement, Salary, skill building, Benefits

Cons – For being a communications leader, sometimes they (as in upper management) fell short communicating issues to lower level employees.

Advice to Senior Management – Meet with your teams on a weekly basis

Yes, I would recommend this company to a friend

Current Employee – been working at Windstream

Pros – PAY is good for the area. Your on your own so you don't have someone looking over you all of the time.

Cons – Always wanting more even if you meet your objectives. When jobs are opened you only get it if you know the person who is in charge of hiring

Advice to Senior Management – Hire more people to do the job instead of spending tons of money on trying to make things more than realistic efficient

Current Employee – been working at Windstream

Pros – Good benifits, open door policy with management.

Cons – Due to aquisitions and little details being released, there is an over all sense of unsecurity.

Advice to Senior Management – Let everyone know what is going on before you start laying off departments. And find those that want to stay with the company some place to stay.

Yes, I would recommend this company to a friend

Former Employee – worked at Windstream

Pros – Good benefits and competitive wages for the areas they serve. This company really seems to have their head in the game when it comes to the Telecommunications Industry.

Cons – The downside was that I got laid off from my job because they shipped Tech Support overseas for a while. Then about a year later they brought it back to America. Talk about a waste of peoples jobs and their own money.

Advice to Senior Management – I have reapplied with you several times because I think you have a great company but you dont seem to ever call me back.

Yes, I would recommend this company to a friend

Former Employee – worked at Windstream

Pros – Pay was decent for a manager position.

Cons – Training was a no show! I had to learn from other managers and reps. Sad.

Advice to Senior Management – Listen to your employees.

No, I would not recommend this company to a friend