Windstream

www.windstream.com
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  1.  

    My job at Windstream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Data Circuit Engineer in Greenville, SC (US)
    Former Contractor - Data Circuit Engineer in Greenville, SC (US)

    I worked at Windstream as a contractor (less than a year)

    Pros

    Pay, good company when I was there..

    Cons

    Backstabbing, poor management, brown-nosing of folks who did not work as some of others, hopes to get hired--never panned out.

    Advice to ManagementAdvice

    Hire back the folks who cared enough to work..

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    .

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    good place to work for me

    Cons

    quality of product is poor at times

    Advice to ManagementAdvice

    ..

  3.  

    Account Executive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream

    Pros

    compensation isn't horrible, work/life balance is good

    Cons

    Windstream needs to get their network together. It's hard to sell something this awful.

    Advice to ManagementAdvice

    Lower pricing

    Neutral Outlook
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  5.  

    residential sale consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Windstream full-time (more than 5 years)

    Pros

    hourly wages, life balance, co-workers

    Cons

    mandatory overtime w/o notice
    all management do is gossip
    always changing commission for the rep to make more money but always end up making less money every time they change the commission structure
    dishonesty in management

    Recommends
    Negative Outlook
  6.  

    Brad Streetman - Data Analytics / Informatics / Information Specalist / eSports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst I in Little Rock, AR (US)
    Current Employee - Network Analyst I in Little Rock, AR (US)

    I have been working at Windstream full-time (more than a year)

    Pros

    Decent place to learn where to start your career. Able to troubleshoot older equipment, time to learn new skills

    Cons

    Having to troubleshoot older equipment without support from vendors/documentation. Lack of advancement opportunities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    They have just changed our contract removing the sales quota for the Account Managers! People are losing a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager

    I have been working at Windstream full-time (more than 5 years)

    Pros

    We don't have a sales quota.

    Cons

    They still want us to sell as if we have a quota so that they can continue to get the revenue without paying us and the commissions go to the sales team who never made their numbers in the first place! We can make more money with the competition.

    Advice to ManagementAdvice

    Stop making changes by hiring consultants when you have a whole company full of experienced people that can and have been making it happen in spite of your poor decisions, monthly policy/procedure changes and constant upper management changes. Don't mess with what works, Account Management is your bread and butter. No one will stay if they have to work for free. Concentrate on the things that are driving customers away such as the ERC, Service Delivery and Billing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Decent Pay / Dead Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff
    Current Employee - Member of Technical Staff

    I have been working at Windstream full-time (more than a year)

    Pros

    Pay is decent. Skills required for job will allow you to further your career somewhere else. Top management make attempts at showing appreciation.

    Cons

    More than a few lower managers seem to enjoy demeaning employees. I will not make a career here because of it. It's not an environment that cultivates friendships. It's a machine. Production, goals, and budget come first. Human factor is low on the list. Because Windstream is a merger of more than 20 companies, it is a procedural nightmare getting corporate access and support on almost every level.

    Advice to ManagementAdvice

    You can't manufacturer a culture. It is a way of life, not a series of events on a calendar. You really need to look at your lower level managers closer. Get a consensus from the people they "manage". Employees are treated as hourly slaves and numbers. It's not healthy for the company and I don't believe top management knows it exists bc on the surface things appear normal and functional. A happy employee will make you more money. If you continue to make financial goals a priority over the people that make it function, the budget will continue to fall and quarterly results will continue weakening.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    No future for some people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    pays the bills for now

    Cons

    No advancement. Training is a joke and if management likes you, you can advancement rapidly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Account Manager II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager II in Fort Lauderdale, FL (US)
    Former Employee - Account Manager II in Fort Lauderdale, FL (US)

    I worked at Windstream full-time (more than 3 years)

    Pros

    Good Benefits for the most part but lacking in areas.

    Cons

    This company if very inferior to all of its competitors. I would not recommend anyone to go and work for them.

    Advice to ManagementAdvice

    Poor Management that has no idea what they are doing which causes problems in all areas.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Over worked, under paid, not appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Charlotte, NC (US)
    Current Employee - Project Coordinator in Charlotte, NC (US)

    I have been working at Windstream full-time (more than 5 years)

    Pros

    Great team environment. Benefits are decent but rates for employees are high.

    Cons

    Very underpaid comparing to other telcom companies.

    Advice to ManagementAdvice

    Consider training and pay increases for project coordinators. You are not competitive within the telcom market.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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