Windstream

  www.windstream.com
  www.windstream.com

Windstream Reviews

Updated 25 November 2014
Updated 25 November 2014
287 Reviews
2.7
287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Windstream President & CEO Jeffery R Gardner
Jeffery R Gardner
39 Ratings

Review Highlights

Pros
  • Pay is decent if you can sell something (in 13 reviews)

  • Good pay (for sales people who can make quota) and great benefits (in 16 reviews)


Cons
  • Horrible training, provisioning, customer service and the systems are a nightmare (in 15 reviews)

  • No communication from Upper Management to CEO, CFO (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Windstream

    Pros

    Talented team members. Positive atmosphere.

    Cons

    Career growth internally is minimal.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Twinsburg, OH (US)
    Former Employee - Senior Analyst in Twinsburg, OH (US)

    I worked at Windstream full-time (more than 10 years)

    Pros

    The office space provided was acceptable in size and the company provided adequate computer equipment to perform our work successfully. The company is trying to change the culture by getting remote work sites more involved and having events for those employees.

    Cons

    Training was very limited due to tight budgets. Some offices received better training than others. Also, layoffs seemed to occur twice a year which did not give employees a sense of safety.

    Advice to ManagementAdvice

    Need to hire more workers instead of managers, VPs, Directors

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Coordinator in Mount Laurel, NJ (US)
    Former Employee - Production Coordinator in Mount Laurel, NJ (US)

    I worked at Windstream full-time (more than 5 years)

    Pros

    Most of the people are good to work with.

    Cons

    No vertical movement unless you are buddies with management.

    Advice to ManagementAdvice

    Open communication

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Positive Feedback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Customer Service in Charlotte, NC (US)
    Former Employee - Bilingual Customer Service in Charlotte, NC (US)

    I worked at Windstream full-time (less than an year)

    Pros

    The training was good. Salary is great and the opportunities for growth are endless.

    Cons

    Training is too fast, you either get it or your out and the systems are ancient.

    Advice to ManagementAdvice

    If the class is interrupted by others joking around it is unfair that others have to suffer the consequences. For instance no repeating what was jut explained due to the interruptions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager II in Portland, OR (US)
    Current Employee - Account Manager II in Portland, OR (US)

    I have been working at Windstream full-time (less than an year)

    Pros

    Everyone helps to make you successful and achieve your goals

    Cons

    Lots of hours and too many account per account manager doesn’t allow for in depth consultation.

    Advice to ManagementAdvice

    non they do a great job here. Just keep doing what your doing.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst I in Little Rock, AR (US)
    Former Employee - Network Analyst I in Little Rock, AR (US)

    I worked at Windstream full-time (more than an year)

    Pros

    I honestly can't think of a single thing.

    Cons

    The culture at Windstream is one that lacks teamwork and is overflowing with pride. Each team blames ever other team for everything. No one wants to take responsibility or initiative to get the job done. Pay is way below competition. I went to another company in the same city and got a 60% raise.

    Advice to ManagementAdvice

    Windstream is a sinking ship. Too late to take advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Disaster waiting to happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Consultant in Broken Arrow, OK (US)
    Former Employee - Business Consultant in Broken Arrow, OK (US)

    I worked at Windstream full-time (more than 3 years)

    Pros

    Good pay, flexible hours, able to telecommute with most positions

    Cons

    So many people in management do not have a clue what they are doing. Mergers and takeovers have taken over the common sense with this company. Layoffs happen all the time because of the duplicated workload. Would not advise to work for this company.

    Advice to ManagementAdvice

    Company values are touted all the time to employees. However, the attitude of management is to "Do as I say, not as I do" It takes more than verbally repeating the company values, you need to show them to your employees as well as to shareholders!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It is decent place to work for .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Greenville, SC (US)
    Current Employee - Analyst in Greenville, SC (US)

    I have been working at Windstream full-time (more than 5 years)

    Pros

    work from home, flexible hours are great benefits.
    The new culture initiative is making WINstream fun.

    Cons

    Benefits package is not great. Because of the number of acquisitions there are a number of legacy systems and No training is provided..

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Do not work here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Windstream

    Pros

    The pay is decent. That's the only benefit.

    Cons

    Management i sub par and there is no structure.

  11.  

    Horrible support and training for sales team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Windstream full-time (more than an year)

    Pros

    Good Ramp up pay to start

    Cons

    terrible customer service and service

    Doesn't Recommend
    No opinion of CEO

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