Xchanging

  www.xchanging.com
  www.xchanging.com

Xchanging Reviews

Updated 9 November 2014
Updated 9 November 2014
150 Reviews
2.7
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xchanging Chief Executive Officer Ken Lever
Ken Lever
71 Ratings

Review Highlights

Pros
  • Work Life balance is excellent- you complete your work and then shifts are flexible for you (in 13 reviews)

  • It was nice working with Xchanging, the work environment was good (in 8 reviews)


Cons
  • if made them( senior management ) sit on project manager/analysts place they can't survive for half hr (in 12 reviews)

  • less-salary, rotational shifts, less hike in the salary (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Consistency - not a word used, understood or believed in at Xchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xchanging

    Pros

    Amazing people, diverse business, some great ideas.

    Cons

    Weak leadership, silo mentality, too many points of focus. Business behaves like an organisation much bigger than it is.

    Advice to ManagementAdvice

    Be clear what you want to be as a business, then stick to it. Don't try to be all things to all people. Listen to your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Never Again......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Xchanging full-time (less than an year)

    Pros

    I can't think of any pros.....

    Cons

    No leadership, No communications, Egos of managers who believe their position is more grandeur than it is, Hire people who feel they need, then don't have the roles or the dynamics in the jobs to test peoples skills.

    Advice to ManagementAdvice

    Be honest, take note of employee surveys and don't think because you are a manager everyone is beneath you. Think about this....When you are in a toilet cubicle the person in the cubicle next to you is the same as you, so treat people equally and do away with this archaic view from the 60s and 70s. The clue is in the name of the company...Changing!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Time with Xchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in London, England
    Former Employee - Manager in London, England

    I worked at Xchanging as a contractor (less than an year)

    Pros

    Good experiance on how not to engage in a professional manner towards clients. A higlighting experiance to see how unhappy clients are with the arragnements

    Cons

    Too many lies, dishonest senior managers, micromanaging middle managers in order to polish their own egos. openness policy needed whith clients. Too much time wasting chasing the small low hanging fruit rather than taking a more stragegic approach

    Advice to ManagementAdvice

    Open your eyes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Too much nepotism

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Xchanging

    Pros

    Great office, when air conditioning works.

    Cons

    Definitely a case of who you know, not what you know. If your face fits, you'll go far.

    Advice to ManagementAdvice

    Have management from other departments interviewing internal staff for promotion roles. Otherwise, favoritism always wins.

  6. 1 person found this helpful  

    The potential for growth is unimaginable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Basildon, East of England, England
    Current Employee - Team Leader in Basildon, East of England, England

    I have been working at Xchanging full-time (more than an year)

    Pros

    Development is always available, the company is growing to new levels for the rest of 2014 and 2015, and the benefits are pretty good too

    Cons

    after seeing the new Walbrook building in London i feel that now the Basildon office needs a massive revamp and the technology updated

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Happy days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior PMO Analyst in London, England
    Current Employee - Senior PMO Analyst in London, England

    I have been working at Xchanging full-time (more than an year)

    Pros

    This is the the best place to learn and grow in a bigger environment.

    Cons

    Tools and Techniques not in place effectively

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I am with the orginisation close to 8+ year, growing parallely in career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Bracknell, England
    Current Employee - Project Manager in Bracknell, England

    I have been working at Xchanging full-time (more than 8 years)

    Pros

    The team is good including the next level manager

    Cons

    team retention distrubing other team members work balance

    Advice to ManagementAdvice

    retain knowledgeable people

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Pretty average mid-size service provider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance in London, England
    Former Employee - Insurance in London, England

    I worked at Xchanging full-time (more than an year)

    Pros

    Good work/life balance, friendly colleagues, flexible working, reasonable pay, generally support training

    Cons

    Unambitious risk-averse company under current leadership, still overreliance on few big contracts without much replacements. Management not employee focused and a total old-boys-club, invisible HR. Insurance monopoly position creates friction with many customers

    Advice to ManagementAdvice

    Either take risks to grow or sell up to a larger consultancy, and diversify the leadership teams

    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A toxic, chaotic and depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - XIS in London, England
    Current Employee - XIS in London, England

    I have been working at Xchanging full-time

    Pros

    The managers have very little idea what anyone does or where they are most of the time, so is a great opportunity to do what's right for number one and "learn on the job" for your next role (which if you are average or better you will be seeking sooner rather than later).

    Cons

    Too many people trying to do the same jobs in different places. Nobody feels responsible for anything or empowered to change anything

    Unable to get even simple collaborative tools to work (computer logons, wireless networks etc)

    The company is dependent on a single declining contract, and seems desperate to try anything it can to replace it. Except there is no strategy, direction or willingness to invest to get any of the ideas right.

    Everything at Xchanging seems to take ten times longer and cost three times as much as it should.

    Senior managers are too busy trying to appear as everyones friend, writing sickly poetry or posting silly pictures online every other day. They need to grow up, wake up, open their eyes and take a serious look at the chaos they preside over.

    Advice to ManagementAdvice

    Resign and let some experienced, credible professionals from outside come in and take a long hard look at Xchanging before it is too late. The monopoly you've relied on since the companies inception is disappearing fast, leaving you with an unprofitable, bloated, lazy and chaotic mess to unravel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    hopeless people and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in London, England
    Former Employee - Director in London, England

    I worked at Xchanging full-time (less than an year)

    Pros

    great turnaround opp; excellent client base

    Cons

    the people that remain are not of the highest caliber

    Advice to ManagementAdvice

    take a hard look at the people in 'leadership' roles

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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