Xerox
2.6 of 5 1,371 reviews
www.xerox.com Norwalk, CT 5000+ Employees

Xerox Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

2.6 1,371 reviews

                             

29% Approve of the CEO

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns

(743 ratings)

32% of employees recommend this company to a friend
1,371 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Strict 9-5 job, with the opportunity to work from home"
    in 76 reviews
  • "Great work/life balance; being able to work from home, etc"
    in 34 reviews
Cons:
  • "No raises or bonuses in the last 3 years, longer for others who have been there longer"
    in 66 reviews
  • "Upper management do not have a clear strategy nor do they communicate it well"
    in 54 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Disapproves of CEO

 

Unclear strategy, resulting in misled management and questionable HR practices

Anonymous Employee (Former Employee)
London, England

I worked at Xerox full-time for more than 5 years

ProsPeople, challenge of change and opportunity to achieve great things

ConsNo acknowledge,ent of the people, or their achievements

Advice to Senior ManagementRefocus on your people and on doing great things through differentiation, currently you're too wound up with keeping pace with the competition, and you're losing your heart

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great and Fantastic Place

Reprographics Specialist (Former Employee)
London, England

I worked at Xerox as a contractor for less than a year

Prosgreat benefits and leave package

ConsI was working at the busiest time of the year so struggled with traffic

Advice to Senior Managementgreat people available to support and guide

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great beginning

Anonymous Employee (Former Employee)

I worked at Xerox full-time

ProsGreat people, helpful and experienced

ConsLow salary and lot of red tape

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1 person found this helpful  

Bureaucratic, understaffed and lacking in leadership, management

Service Delivery Manager (Former Employee)
Uxbridge, England

I worked at Xerox full-time for less than a year

ProsFriendly long-serving employees from better times at Xerox

ConsCompany lacks the family feel with lack of leadership leaving staff to paddle their own canoes. IT Projects face a wall of heavy 'waterfall' bureacracy and powerpoint culture, while many other companys are moving to agile methods and less bureacracy. Offices are aged and/or cramped in Uxbridge. US noticeably better staff resourced than EU which is cut to the bone (marrow).

Advice to Senior ManagementToo many long service yes men in middle management, typical of old corporations.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Was good when I started but declined rapidly.

Anonymous Employee (Former Employee)

I worked at Xerox full-time for more than 5 years

ProsCompany pay was reasonable but people who had been there in the good years where getting paid better for the same job. Enjoyed the people I worked and it is a pleasant place to work.

ConsStuck in the past which has been said before, I had a customer facing role and the company issued phone was Nokia 3310. Not much work life balance, culture of work through lunch and after hours with no overtime reward or time in lieu. Very little communication outside your region of work so you could possibly be working on a similar project/ account as someone in the same country let alone globally so not much knowledge sharing. Lack of direction in the past few years who knows where the company is heading. All training cut back to almost nothing in past 2 years.

Advice to Senior ManagementTo much middle management and dead wood. Need to start walking the talk when it comes to technology.

No, I would not recommend this company to a friend

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Placement - UK Tax

UK Tax Compliance Analyst (Former Employee)
London, England

I worked at Xerox as an intern for more than a year

ProsSupportive team who tries their best to give you a better understanding of UK tax
They understand you are on placement and don't expect you to work more then your contract hours
You get direct involvement and responsibility with tax compliance work

ConsDull working atosphere, everyone is very focused on their laptops throughout the day
No clear direction in terms of development/progression
Many of the tasks were generally quite repetitive without much variation or challenges
At times, the managers struggle to find enough work for you

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Industrial Placement Year

Marketing Assistant (Former Employee)
Uxbridge, England

I worked at Xerox as an intern for more than a year

ProsStrong Support Network from established placement scheme with many other Interns. Training available.

ConsSometimes felt like cheap alternative to full time labour, rather than potential future full time employees.

Yes, I would recommend this company to a friend

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Not my dream job

Anonymous Employee (Former Employee)
Uxbridge, England

I worked at Xerox full-time for less than a year

ProsCanteen
Some really nice people - usually newbies like I was. Or 3rd party providers

ConsOld fashioned approach to work
Lack of vision, strategy, energy
No desire to change
People have been there too long and know nothing else so fresh ideas or new company direction is impossible to foster
People hide from work
Meetings galore with no real outcomes or actions
Lacklustre management - don't invoke confidence
Questionable skill sets - some management have no clue and demonstrate their lack of knowledge with alarming confidence
Some people are utterly inert
Old timers don't share their knowledge

Advice to Senior ManagementA new broom sweeps clean. Get rid of the dead wood and get into the 21st century before your competitors eclipse you

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4 people found this helpful  

Wasted 6 months of my life

IT Manager - XIM (Current Employee)
Uxbridge, England

I have been working at Xerox

ProsBenefits package
Worked with some decent people
Has a canteen

ConsUnderperforming senior management
Business and IT strategy and vision found lacking
Stuck in the past
People adopt meetings culture to look busy
What lunch break?

Advice to Senior ManagementToo many senior management past there sell by date. Clear the decks and start from scratch.
Change is good
Corporate alignment
Invest in people

No, I would not recommend this company to a friend

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Rewarding

Anonymous Employee (Former Employee)
Uxbridge, England

I worked at Xerox

ProsRelaxed, Practical environment to work in

ConsSlow paced, recent competitive struggle

Yes, I would recommend this company to a friend

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