Xerox

  www.xerox.com
  www.xerox.com

Xerox Reviews

Updated 26 November 2014
Updated 26 November 2014
1,917 Reviews
2.4
1,917 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,013 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Large Multi-Nationals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support Specialist in Telford, England
    Former Employee - Tech Support Specialist in Telford, England

    I worked at Xerox full-time (more than 3 years)

    Pros

    Senior Management are now aware of the issues beset by a large Multi-National and are in the process of rectifying.

    Cons

    I worked for Xerox IT in the UK which was an amalgamation of lots of other companies with disparate systems and processes. This can be frustrating at times to achieve anything.

    Advice to ManagementAdvice

    Nothing- they have realised the issue and are addressing it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Avoid avoid avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DocuCare in Farnborough, Hampshire, South East England, England
    Former Employee - DocuCare in Farnborough, Hampshire, South East England, England

    I worked at Xerox full-time (more than 3 years)

    Pros

    Management can be nice and some early finish. Free Training courses of all sorts.

    Cons

    Random firing spree from head office, long hours during busy period and no recognition from company. Management under the same pressure so they do understand... apart from the low pay. No pay rise and a simple raise has to be approved by 6 people!

    Advice to ManagementAdvice

    Staff moral and pay needs to be addressed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Nice relaxed environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in London, England
    Former Employee - Software Engineer in London, England

    I worked at Xerox full-time (more than an year)

    Pros

    Great people with nice culture. Xerox actively promotes diversity and quality. You can get valuable experience in enterprise management. Xerox has a long history of success and innovation. You will be a proud member of a succesful team.

    Cons

    Wages are average unless you progress fast into a senior level which requires a lot of work and commitment. Personaly I found that we spend too much time in meetings without a particular reason. Very easy pace at times when there is no real work for you.

    Advice to ManagementAdvice

    Too many managers. Cut the length and frequence of meetings and increase the efficiency. Pay more to encourage growth and motivation.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Frustrating. Promises never kept, low morale, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Uxbridge, England
    Former Employee - Anonymous in Uxbridge, England

    I worked at Xerox full-time (more than 10 years)

    Pros

    People are great, some fantastic characters and stories. Reputation in industry is good. Training is a definite plus. Travel can be an option for some.

    Cons

    Pay is a joke. No reward or recognition for any function other than sales or senior management who are the only ones well paid. Like working in the public sector but without any job satisfaction.

    Advice to ManagementAdvice

    Get a grip. No one cares about your past glories. You have fantastic people in non-management positions, listen to them and not the yes men. Stop managing UP! You are running a pyramid like cult of self denial.
    Encourage difference, change and ideas that are not yours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Work in mcdonalds you will have greater chance of moving up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Docucare Specialist in London, England
    Current Employee - Docucare Specialist in London, England

    I have been working at Xerox full-time (more than 8 years)

    Pros

    The Pros of working for Xeorx in the UK, work collegues and good enviroment as you generally work in other companys buildings.

    Cons

    There has been a Pay freeze on for over 7 years and in that 7 years it is a taboo subject to ask about, you arnt even told that your not getting a pay rise you just dont get one. The complete lack of focus and drive in upper managment is shocking to the point that everything is done half assed and off the cuff and people arnt intrested in doing there own jobs. The wages in xerox are very poor and can range form 14k to 20k for normal jobs to 60k for upper managment. The company now only employs people on 2 year fixed term contracts and at the end will revert to 1 year rolling contracts as to when and if they need you. The worst decision of a company to work for morale is in the toilet and nobody in the company cares. Sickness is at an epidimic even in upper managment just please take my advice an avoid like the plague.

    Advice to ManagementAdvice

    i would advice that anyone looking to get into this sort of work should seek employment with canon, ricoh

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Large company to focussed on cost control and not business developement to grow the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Pros

    Very good people within the business who are willing to help you achieve your goals.

    Cons

    Little empowerment makes for a tough journey within Xerox nad too focussed on cost control as opposed to business growth as governance proves that they price themselves out of the market place

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Management, what management?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Droitwich, England
    Current Employee - Anonymous Employee in Droitwich, England

    I have been working at Xerox as a contractor (less than an year)

    Pros

    The office has a great atmosphere with a really friendly team.

    Cons

    Poor management, no promotions, no career paths.

    Advice to ManagementAdvice

    Consider that happy employees equal better work output and general image for the company. Currently in my section of the company there are no promotion opportunities, with mass amounts of temps, non of which can develop to official Xerox staff. They simply maintain long term temping (in some cases over 2 years), they have no job security.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Greenock, Scotland
    Current Employee - Customer Service Representative in Greenock, Scotland

    I have been working at Xerox full-time (more than 3 years)

    Pros

    Fun colleges, interesting job. Challenging at times but in a good way. You get to do few different things.

    Cons

    Very process driven, micro managing. Not very good chances to advance within the company.

    Advice to ManagementAdvice

    Listen more to your employee's, give more space for personal growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Uxbridge, England
    Current Employee - Marketing Manager in Uxbridge, England

    I have been working at Xerox full-time (more than 10 years)

    Pros

    I forget what the good things were as the current regime seems to have wiped away every semblance of what was good

    Cons

    Benefits being slashed, v poor management, platitudes on performance instead of plans and belief in activities, culture of dishonesty, HR policies which are inequitable

    Advice to ManagementAdvice

    Leave! - you can't do any worse and there is no more money for your pension pots so you may as well go now

    Doesn't Recommend
    Disapproves of CEO
  11.  

    The Xerox Experience.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operations
    Current Employee - Manager Operations

    I have been working at Xerox full-time

    Pros

    Brilliant place to learn......a lot of things to munch on provided you are one of those who really want to.......

    Cons

    Not a very employee centric organization......ESAT is a term that does not exist......They really need to change the way business is being done..or else competitors will eat them soon.....

    Advice to ManagementAdvice

    Not a very employee centric organization......ESAT is a term that does not exist......They really need to change the way business is being done..or else competitors will eat them soon.....

    Doesn't Recommend
    Negative Outlook

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