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Zara Reviews

Updated 29 June 2015
547 reviews filtered by
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
182 Ratings

Pros
  • Fast-paced environment, plenty of things to learn about (in 22 reviews)

  • Good Pay and works with scheduling (in 21 reviews)

Cons
  • The employee discount is pretty low (in 31 reviews)

  • Uniform and you only get a 15% discount (in 28 reviews)

More Pros and Cons

547 Employee Reviews

Sort: Popular Rating Date
  1. Okay for part time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Cardiff, Wales
    Current Employee - Cashier in Cardiff, Wales

    I have been working at Zara (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Experience within retail, decent commission

    Cons

    Backwards company, long winded processes

    Advice to Management

    Appreciate staff and modernise the company!


  2. Sale assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice working environment, discounts and benefits, career growth opportunities, they really make you feel proud for being part of Zara

    Cons

    Work until late, often work in the weekends.


  3. Sales Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England

    I have been working at Zara part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Friendly environment and colleagues, employees from all over the Europe, good chances to grow within the company

    Cons

    Salary: minimum wage 6.5 pounds per hour, no real-concrete training provided for the job, they usually give you a contract with few hours (part time), but then you are going to work for more(paid,of course!)!
    Low rate discount for employees: 15%

    Advice to Management

    Try to improve the organization, the communication between the different departments, and to improve the training for your staff as well!It's good to have happy employees who feel comfortable,prepared and ready to satisfy the enquiries of the customers. It's for your business!!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    BAD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Westfield, South East England, England
    Former Employee - Sales Associate in Westfield, South East England, England

    I worked at Zara part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get to be around great clothes, great that you can use the discount on top of sales, great if you want over-time

    Cons

    no work-life balance even though I worked part-time i ended doing full-time hours, disorganised managers, some mangers and sales associates can't speak english, too much is expected of you causing you to be unhappy whilst working and lacking in customer service since we had too much to do.
    beware - 'running' which is putting clothes from the changing rooms onto the shop floor gives you bruises on your hands and mangers don't care.
    I could go on but you get the idea

    Advice to Management

    listen to the sales associates and be better organised - one cannot do 'running' everyday, they need better training


  6. Head cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meet new people ,£55 voucher that gets taken from our commission

    Cons

    Managers and head office staff think they are better than everyone they don't even greet you. No respect towards staff below them

    Advice to Management

    If it wasn't for the staff you wouldn't be as big as a company as you are today. Think about it


  7. Employees are very "clicky"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England

    I worked at Zara part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good hours
    Good money plus 1% commission
    Always over time
    15% discount

    Cons

    Tiring
    On your feet all day
    Must start 15 minutes before your shift and it's unpaid
    Other employees are usually Spanish or loofah and speak to eachother in their own language, very uncomfortable for English staff
    Managers don't smile and aren't welcoming
    Uncomfortable atmosphere

    Advice to Management

    Make staff more comfortable, tell European staff to not use their home language on shop floor


  8. Good company to learn and develop your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara full-time

    Recommends
    Recommends

    Pros

    Opportunities to develop, good salary for a retail job, fun enviroment

    Cons

    hard work, lot of pressure,


  9. It was alright! Fun but stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Birmingham, England
    Former Employee - Sales Associate in Birmingham, England

    I worked at Zara (Less than a year)

    Pros

    Discount was good and Friendly employees which made it a nice and fun place to work. Lloyd of hours available

    Cons

    Stressful place to work as it's always really busy and Standards have to be PERFECT so barely ever left on time.

    Advice to Management

    Be more relaxed! It is a stressful and fast paced rnvironment but everyone would be much happier and relaxed if management were.


  10. Diversity is actually a good thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England

    I have been working at Zara part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to know people from everywhere in the other and learn new things from them every day

    Cons

    It's crazy busy and we don't have all the support we need

    Advice to Management

    Be more present and give us more staff


  11. so far so good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Zara

    Pros

    working for a week only, so cannot say much about the work, friendly colleagues

    Cons

    rude management, staff doesn't know what to do



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