Zara

  www.zara.com
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Zara Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

2.9 323 reviews

54% Approve of the CEO

Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera

Pablo Isla Álvarez de Tejera

(122 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • good pay and bonus every month dependent on how the company does (in 18 reviews)

  • Employees dynamic was very positive to the work environment (in 12 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 23 reviews)

  • Rude customers, high turn over rate, 15% discount (in 23 reviews)

More Highlights
323 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good way to get some experience, but then ... is better to look for something else.

    Sales Assistant (Former Employee) London, England

    ProsFlessible timetable: possibility to work just in specific days of the week, perfect for students and people who have more than one job.
    Sometimes you are lucky enought to work with a good team.
    Possibility to grow really fast inside the company.
    Good starting point for people without a working experience.
    Good commissions.

    ConsDo not expect to receive any appreciation for the job done: even if you do your best, will always be some criticism from the management staff.
    The employ discount is ridiculous, 15% off.
    Most of the management is arrogant and unable to manage and motivate the team. The reason why is linked to the possibility to grow really fast inside the company (in less than two years you can go from basic sales assistant to department manager): the trainings are not long enought to get a proper knowledge/experience about managing people.
    Unable to motivate and retain people.
    The figure of the employ is seen as a sort of machine: there is no possibility to express personal opinions, you have just to get your job done how and when they "order" you.
    The power is too much centralised: avery single indication comes from Spain. They pretend to apply the same marketing mix, health & safety rules, ... in the same way everywhere without keeping into account that every single store has specific features and needs.

    Advice to Senior ManagementTry to involve people a bit more inside the system.
    Create some strategies to retain people.

    Just to sume up: pay attention a bit more to the umanistic side of the company and less at the economic part (you're already earning a lot of money!).

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    • No Opinion of CEO

     

    Horrible store management

    Cashier (Current Employee) London, England

    ProsCo-workers mostly good and dipending on the store, good commission. Also, easy to get hired.

    ConsHorrible, rude, uneducated store managers, management, never leaving on time, in my store bad commission and shifts.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    AWFUL place to work.

    Sales Assistant (Former Employee)

    ProsGood pay rate and commission

    ConsShort staffed all the time.
    Managers threaten people with file notes, and these are the same people that spend their time with their mobile phones in the office all day.
    After a year working there and trying to progress, I have noticed that everyone in higher places are related in one way or another.
    Managers are really childish and don't know the meaning of being professional at all.
    If managers don't like you (or if you're not friends or not related to them) they will not allow you to have requested days or any life outside of work or weekends off.

    Advice to Senior ManagementBe more professional and remember that the company pays you to work.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    brilliant

    Stock Associate (Current Employee) London, England

    Proscustomer service and loved it

    Consslow service was not very quick

    Advice to Senior Managementemploy more people

     

    A fun place to work

    Sales Assistant (Former Employee) London, England

    ProsFor anyone who like fashion, it would be an amazing opportunity and work experience. Work close to what you like and get a team work skill is an advantageous side.

    ConsDuring busy time like weekend would be the challenging time in this job.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    stress

    Sales Assistant (Former Employee) Manchester, England

    Prosstaff discount (obviously)
    get a christmas voucher (during the christmas time)
    good pay
    Uniform

    Consit gets pretty stressful on saturday
    too much responsibility
    management was pretty rude pretty much stuck up

    Advice to Senior Managementmake sure you tell the person that is hiring you that you are in full time education, you have to be very flexible in Zara

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    In And Out Job..

    Cashier (Former Employee) Croydon, England

    ProsDiscount
    Uniform
    Shifts
    Salary (Good For Students)

    The job is good for status and salary.

    ConsIncompetent and rude Managers.

    - With this job. Its fast paced in the sense of "In with the new, out with the old"
    COVER YOUR BACK. They will be quick to get you out rather than help you.

    Do your job - Try and not make mistakes - Small talk here and there - Home.

    Advice to Senior ManagementGive more one to one training to your cashiers - ONE day training isn't enough.
    Of course the cashiers will make mistakes - GIVE THEM A CHANCE.
    Managers need to be more polite to their staff - They need to remember their pay check and they're working just like the rest of us.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Employee for 6 years on and off...

    Assistant Manager (Current Employee) Coventry, England

    Pros- good retail pay for younger ages
    - easy to get job
    - overtime easily accessible

    Cons- social life or lack of becomes norn with anti-social hours
    - hours are long and unforgiving
    - workload is neglected and unappreciated
    - regionals and managers look down at lower level staff
    - high turnover of staff
    - high workload for retail, always have to be seen to be working... or else!
    - asking for time off very difficult

    Advice to Senior ManagementTotal quality managemeny. "Management" to treat people how you would like to be treated. Being "hardfaced" does you no favours, trust me. Help your staff and they will help you.... you never know how things will turn out

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Neither here nor there

    Sales Assistant (Former Employee)

    ProsStaff culture was very relaxed and was flexible about changing shifts if necessary.

    All staff are given a uniform which is very handy (particularly as the men's uniform was a suit!)

    ConsThe wage was basic (but I suppose that is unsurprising). Some poor management at times but I expect this is something which would vary on a store by store basis and is almost inevitable in high-street retail.

    Advice to Senior ManagementGet good store and department managers in to compliment the excellent range of merchandise and you can't go wrong!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pour Management, if you are not Spanish don't expect a lot

    Head Cashier (Former Employee) London, England

    ProsCarrier prospects and training but only if you are spanish

    ConsPour management, extremely hard work expected.

    Advice to Senior ManagementManagement is very one sided for Spanish people even they try to show they are open-minded but if u know the company well it is only a show off.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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