Zara
2.8 of 5 273 reviews
www.zara.com Arteixo, Spain 5000+ Employees

Zara Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

2.8 273 reviews

                             

58% Approve of the CEO

Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera

Pablo Isla Álvarez de Tejera

(104 ratings)

40% of employees recommend this company to a friend
273 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "good pay and bonus every month dependent on how the company does"
    in 13 reviews
  • "Employees dynamic was very positive to the work environment"
    in 11 reviews
Cons:
  • "Long hours - You do at least 5- 60 hours a week"
    in 19 reviews
  • "Employee discount is basically nonexistent (covers tax percentage)"
    in 19 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

 

Neither here nor there

Sales Assistant (Former Employee)

I worked at Zara part-time for more than a year

ProsStaff culture was very relaxed and was flexible about changing shifts if necessary.

All staff are given a uniform which is very handy (particularly as the men's uniform was a suit!)

ConsThe wage was basic (but I suppose that is unsurprising). Some poor management at times but I expect this is something which would vary on a store by store basis and is almost inevitable in high-street retail.

Advice to Senior ManagementGet good store and department managers in to compliment the excellent range of merchandise and you can't go wrong!

Yes, I would recommend this company to a friend

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Pour Management, if you are not Spanish don't expect a lot

Head Cashier (Former Employee)
London, England

I worked at Zara full-time for more than 3 years

ProsCarrier prospects and training but only if you are spanish

ConsPour management, extremely hard work expected.

Advice to Senior ManagementManagement is very one sided for Spanish people even they try to show they are open-minded but if u know the company well it is only a show off.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company to work

Sales Associate (Current Employee)
London, England

I have been working at Zara full-time for more than a year

Prospossibility to grow in the company

Consstressful job, crazy shifts, separate days off

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cashier

Cashier (Current Employee)
Newcastle upon Tyne, England

I have been working at Zara part-time for more than 3 years

Proscommission, staff discount, meet new people, work behind the cash desk

Constoo much responsibility, long hours, having to stay behind to cash up

Yes, I would recommend this company to a friend

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2 people found this helpful  

Hectic, stressful, no time for a family life

Cashier (Former Employee)
London, England

I worked at Zara part-time for less than a year

Prosgreat if you love clothes and fashion

ConsTerrible management, not trained to do their job and doesn't know how to talk to staff, squeezing all the profits out of the company and they give only 15% discount to the staff - NOT ENOUGH, job is very stressful and hectic, carry heavy boxes, you need to be always available, no life, no chances for other job. You come for part time job 20 hours and end up doing 45 hours a week if you refuse forget about extending your contract...

Advice to Senior ManagementTrain your shop floor managers how to talk to people - manners doesn't cost...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Store Manager could smile and care more

Anonymous Employee (Current Employee)

I have been working at Zara

ProsWhat pros? ERM.. Still waiting for that one. Besides, The team are really nice and help out a lot. Like close friends always helping each other.

ConsGrumpy manager.. Could do with some more feedback about work performance.

Advice to Senior ManagementTake time out to say Hi to your team. Yes we know you're the manager but there's no need to be grumpy and emotionless.

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Joyful

Sales Associate (Former Employee)
London, England

I worked at Zara full-time for more than a year

Proslow skilled job that entitled a decent pay package , plenty of opportunities to grow

Conscertain management styles aren't the best resulting in a constant flux of managers leaving and arriving

Yes, I would recommend this company to a friend

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I worked few months in Zara Oxford East London

Sales Assistant (Former Employee)
London, England

I worked at Zara part-time for less than a year

ProsGood money for no skilled work
Career opportunity

ConsNo skilled managers result often in bad managing who brings to bad working atmosphere

Yes, I would recommend this company to a friend

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3 people found this helpful  

Avoid working for this company at all costs....

Manager (Former Employee)

I worked at Zara full-time for more than 5 years

ProsGood wage, nice product to work with

ConsI was at a store for six years as a manager and it was the worst company I have ever worked for. Unfortunately due to the fact that the pay is good I was stuck there!
No work life balance, terrible training, favouritism and bullying are rife. Unprofessional managers, terrible working practices. No structure. I worked in several different stores and never received even basic Health and Safety training!
Managers have favourites and get away with speaking to other staff like they are something they've stepped in. Expectations are far too high, managers are expected to work 50 - 60 hours a week and more for no extra pay or even a thank you.
Regionals are just as bad providing no support to those that they don't like.
If your face doesn't fit, prepare to get pushed out of the door!

Advice to Senior ManagementTrain your managers to improve their people and communication skills. Shouting at someone for a genuine mistake in front of their colleagues and customers is not good management.
Update and improve your policies and procedures so they are fair and ethical and train your managers to stick to them.
Consider your workforce, and remember they are human - support them rather than punish them with poor training and no encouragement.

No, I would not recommend this company to a friend

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1 person found this helpful  

Poorly organised, no training and a high level of service and presentation required

Sales Assistant (Former Employee)
Canterbury, England

I worked at Zara part-time for less than a year

ProsStaff discount, exciting fashion brand to work for.

ConsA lot is expected of sales assistants with poor organisation of stores and not much training required.

Advice to Senior ManagementMake staff inductions more thorough so that staff know what they are meant to do when they start. Make positive feedback mandatory. Take on more sales staff so that the work load isn't so great on few members on the shop floor.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Zara reviews and ratings - including employee satisfaction and approval ratings for Zara CEO Pablo Isla Álvarez de Tejera. All 273 reviews are posted anonymously by Zara employees.