Zep Reviews

Former Employee – worked at Zep

Pros – You can make as much money as you want if you work hard.

Cons – Management does not care about the customers anymore

Former Employee – worked at Zep full-time for less than a year

Pros – (Houston project)great manager, very supportive. Great group of people to work with.

Cons – They treat you like a sweat shop. you have a higher goal/quota every month. No structure and no standard company best practice or way of doing the job. High expectations and not given the proper tools to be successful.

Advice to Senior Management – Take time out and see how other companies are doing business and investing in employees . That way your turn over would be lower and your ROI will go up.

No, I would not recommend this company to a friend

Current Employee – been working at Zep full-time for more than 7 years

Pros – Great team atmosphere in branches. Company's tries to do well by the employees.

Cons – Health insurance is non-existent
Sales Reps are allowed to treat CS staff like second class citizens, berating, yelling and name calling are daily occurences.
Some managers care deeply while others make you wonder how they manage to stay employed.
When you change an operating program make sure it is a right fit for the company, not just the right price
Treat all employees equally
Actually fire incompetent employees (warehouse managers too) who not only dont know what they are doing, but make is dangerous to do so

Advice to Senior Management – Look at managers and not what their supervisors say about them. Hold managers accountable for what they do. Make sales rep accountable for the way they treat people, we are not trash we are here to help, if a sales rep berates and abuses someone they should be fired immediatley, not be allowed to slide by because they make a lot of sales.

No, I would not recommend this company to a friend

Former Employee – worked at Zep full-time for more than 10 years

Pros – There are opportunities for new people who can bring in their experience from larger companies, and there are good people still at the company.

Cons – The company has had a lot of changes to its mid and high level management positions. It doesn't matter if it is to cut costs or to eliminate what leadership considers "B" level players, this continues to create non-value added changes within the company.

Advice to Senior Management – I would hope that the core of the company's retention and morale, human resources, will make significant improvements in their leadership.

Yes, I would recommend this company to a friend

Current Employee – been working at Zep full-time for more than 3 years

Pros – Great products, and work/life balance

Cons – No one knows anything to hard to get answers haven't had a direct supervisor in almost 2 years.

Advice to Senior Management – Create a better culture

No, I would not recommend this company to a friend

Current Employee – been working at Zep full-time for less than a year

Pros – Co-workers are fun, everyone works as a team. Generous commission % at the highest level. Given a book of accounts to call on, that are protected as long as they purchase every 6 months.

Cons – No immediate supervisor, impossible to achieve growth goals that increase every month - expected to double or triple a customer's monthly purchase every month - avg sale is $150. Lack of any real health benefits, told it was a salaried job but have to punch a timeclock and get paid by the hour.

Advice to Senior Management – Hire immediate supervisors, formulate a better strategy to compensate sales reps, understand that your average mom and pop auto shop does not need to buy 4 gallons of hand soap every month.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Zep full-time for less than a year

Pros – its good job to gain experience for sales 101

Cons – you use all your own gas, put miles on your car. Use your own technology and they tell you relocation is included and then they say its not. The salary is entry level and the commission is almost nothing. Only 10% lol

Advice to Senior Management – Im not sure . They say it is but you have to work like a race horse on cocaine to move up

No, I would not recommend this company to a friend

Former Employee – worked at Zep

Pros – The people there were great to work with very flexible and acted more like mentors.

Cons – Not really big on promoting from within

Former Employee – worked at Zep full-time for less than a year

Pros – Decent base salary
Can call on any type of account
Build territory form the ground up

Cons – No Car/gas/cell phone allowance
Want you to be commission only in 2 years
No legit training, just online modules
Only know if another rep has an account if you happen to call account

Advice to Senior Management – Give people time to build their business..and its unheard of to not be reimbursed for any expenses in outside sales.

No, I would not recommend this company to a friend

Former Employee – worked at Zep

Pros – Started out as a great job that I could build my own business and work my own hours. When they went public it was then all about the shareholders and making money. Even my customers were not valued like they should have been

Cons – Too many major changes in the company from 2005 on up. My old manager didn't know what he was doing and the higher ups didn't know or want to hear how bad his management skills were. He was later fired I heard.

Advice to Senior Management – Get back to the basics like Harry M. ran it. Value your employees and they will value you.