comScore

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comScore Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.2 127 reviews

50% Approve of the CEO

comScore Chief Executive Officer Serge Matta

Serge Matta

(4 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Work/ Life balance is there and we get laptops to work from home for any emergencies(in 9 reviews)

  • Very smart people who work hard and are willing to help(in 9 reviews)


Cons
  • While they talk about work-life balance, they don't actually practice it(in 10 reviews)

  • can have long hours depending on client and project(in 9 reviews)

127 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    Too many up and downs to feel satisfied working here

    Anonymous Employee (Current Employee) London, England

    ProsPrivate dental
    Private medical
    Ride to work scheme
    Eyecare vouchers
    The non sales people

    ConsMacho sales environment
    empty promises
    High turnover

    Advice to Senior ManagementYou have good staff, don't annoy them off by not listening or trying to steer the company in a way that those on the ground (everyone below management) does not feel comfortable with,

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    stingy

    Data Analyst (Current Employee) London, England

    Prospeople and working environment are nice

    Consit is a stingy company

    Advice to Senior Managementneed to pay employees more fairly

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Great place to be fooled

    Sales Manager (Current Employee) London, England

    ProsYou can work from your homeoffice, you can get a company car, a laptop and a cellphone
    Good products

    ConsNot engough space to fill in all the cons in this field, but the most important for me is that they always find a way not to pay or to avoid paying your commission. They chang the conditions on this, on your job title and on your assigned task at any time the like without explantion and communication. NO matter what your contract states the change it to their own discretion. The company has an extrem high employee churn rate.

    Advice to Senior ManagementTry to be honest, say what you do and do what you say and respect your employees.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • No Opinion of CEO

     

    Data Analyst Intern

    Anonymous Employee (Current Employee)

    Prosfree snacks and drinks, friendly people, pretty good intern training and activities

    Consnot that I can find

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Casual yet professional

    Anonymous Employee (Current Employee)

    ProscomScore is a great place to work. There is a real spirit of innovation and creativity. There are very few problems with office politics and the upper management is very accessible. Has the perks of both a small and large company. Decent time off and good benefits.

    ConsHigh amounts of customization for clients means that there is some inconsistency in certain applications within the company and poor documentation on the more advanced product details. There is a pretty steep learning curve to attain more than average proficiency.

    Advice to Senior ManagementHold the sales team accountable for their screwups!! Hold the developers accountable for more transparent and thorough documentation.

    Yes, I would recommend this company to a friend

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    Good launching pad - horrible management

    Senior Client Service Analyst (Former Employee) Reston, VA (US)

    ProsTalented, smart co-workers. Exposure to a wide variety of brands and clients. The industry is growing and the job is fast-paced. You are always learning something new and trying to get recruited by clients and other players in the digital space. comScore is very well known and respected.

    ConsManagement does not do a good job of retaining talent.
    Performance is not compensated adequately or fairly across different departments.
    Some teams can be very "clique-ish" and do not recognize internal problems such as poor management skills and employee turnover.

    Advice to Senior ManagementI very much agree with some of the below comments regarding management, especially this one: High turnover in a particular department is a sign that the manager isn't doing a very good job. It truly is a shame to lose good workers because of one persons poor management skills.

    This could not be more true. Stop enabling terrible managers! They may do their day to day jobs well but if they are the reason you are losing the rest of your talent pool then they should not be managers.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Good product but poor management

    Customer Support Technician (Former Employee) Lehi, UT (US)

    ProsIt provides opportunity to work with others internationally. The colleagues are fun and the workplace is comfortable.
    Provide good compensation and benefits.

    ConsLack the proper training and communication to grow and develop in the company. The product is extremely complex and you are placed in a position to be expected to learn and utilize it without any training courses. They are just beginning to build a decent knowledge-base to better this situation but it is still in the beginning stages.
    Management will promise to work with you so that there won't be any surprises on where you stand, but that is very far from the truth. It seems that the management is more focused on the drama within comScore than the customers they are supposed to support. Working hard goes unnoticed because most management is overseas. They report in on a phone call once a week to basically tell you what you are doing wrong. Always leaving you with a sense of discouragement and never knowing if you are going to have your position another week or not. For the Customer Support role, it does not seem to matter at all if you provide excellent customer service. The key is trying to read the minds of upper management.

    Advice to Senior ManagementI wish they gave us this opportunity within the company to give advice. That would be a strong suggestion.
    Also, it can be difficult managing an office overseas, but management should also be responsible for learning how to better communicate with the team as that is part of the role. Unfortunately, the support team had to do this job. It would be very pleasing to encourage your team and staff at least every once in a while. Also, letting the team have the opportunity to give feedback and share ideas with others without feeling a sense of judgement and downgrading individuals who work very hard but may not have the aptitude or level of experience that other support technicians may have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Generally an okay company

    Client Service Manager (Former Employee) New York, NY (US)

    ProsHelpful people, exciting culture, generally easy work, excellent benefits - this is a good stop on the way to bigger and better things. Sr. management decides the direction of the company and that's that - there is no questioning it, but it is an excellent place to learn the ropes. I would strongly recommend this company to recent graduates, but you need to have an exit strategy in mind.

    ConsMassively political, dodgy practices, some pretty big egos which are unnecessarily inflated, limited growth opportunities

    Advice to Senior ManagementInvest in ethics, be less driven by chasing the next quarter.

    No, I would not recommend this company to a friend

    • Culture & Values
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    Great place to start

    Software Engineer II (Current Employee) Reston, VA (US)

    ProsWorking with smart people. Lot of things to learn..

    ConsFew management people are narrow minded which doesnt allow to grow.

    Advice to Senior ManagementUse people well with their capabilities.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great industry clout, but US focused and quarterly driven

    Anonymous Employee (Current Employee)

    ProsDeveloping some very interesting products and solutions for the digital industry. The company - and hence the employees - is viewed as an independent third-party to the media buyers and sellers. Flexible time off policy, but work from home is normal.

    ConsSenior Management focus really on US products and not much of US products launched outside of the US. Some markets get more products than others. There is no roll out plan for the markets.

    Advice to Senior Managementplease focus on international development. invest in people too.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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